Exam Questions and CORRECT Answers
Action Learning Cycle - CORRECT ANSWER - problem or opportunity identification,
action plan and implementation, outcomes and feedback, reflection and learning
situational barriers - CORRECT ANSWER - lack of experience on or commitment to
organizations or groups that require formal or informal leadership roles
barriers to reflection and learning - CORRECT ANSWER - defensive reasoning
defensive reasoning - CORRECT ANSWER - Trying to push the blame on someone else
when encountered failure or mistake
common methods of defensive reasoning - CORRECT ANSWER - using self referential
logic, avoiding transparency or covering up, self deception and denial
depth: two types of learning - CORRECT ANSWER - single loop learning, double loop
learning
single loop learning - CORRECT ANSWER - learning occurs within the existing frames
of references
leader' s action → error or mismatch
double loop learning - CORRECT ANSWER - Learning occurs to the frames of references
themselves
logic of action → leader's action → error or mismatch
four approaches to leadership - CORRECT ANSWER - influence, perspective,
organizational function, purposeful actions
,traditional perspectives - CORRECT ANSWER - "leaders are born not made"; trait theory
of leadership
trait theory of leadership - CORRECT ANSWER - focused on finding distinctive and
inherent characteristics of great leaders
behavioral theory of leadership - CORRECT ANSWER - "leaders can be made"; Ohio and
Michigan studies
consideration (Ohio State studies) - CORRECT ANSWER - leader acts in a friendly and
supportive manner, shows concern for subordinates, and looks out for their welfare; focuses on
creating mutual trust and respect
initiating structure (Ohio State studies) - CORRECT ANSWER - leader defines and
structures his/her own goals and those of subordinates; focuses on coordinating task activities
and achievement of task goals
Michigan studies - CORRECT ANSWER - relations-oriented & task oriented
Four core dimensions of leadership - CORRECT ANSWER - task oriented, relations
oriented, transactional, transformational
task oriented leadership - CORRECT ANSWER - organizing tasks and developing
structures
5 key elements of task oriented leadership - CORRECT ANSWER - 1. Creating a clear
and engaging direction
2. Utilizing the skills and abilities of team members
3. Establishing an enabling task structure
4. Building effective decision making processes
, 5. Creating capabilities to learn and develop
SMART goals - CORRECT ANSWER - specific, measurable, achievable, relevant, time
bound
relations oriented leadership - CORRECT ANSWER - building relationships and
developing networks
3 elements of relations oriented leadership - CORRECT ANSWER - Building supportive
relationships with individuals
Establishing trust in teams
Developing effective social networks in organizations
Building supportive relationships with individuals - CORRECT ANSWER - Consideration
and care, Acceptance and respect, Support and engagement,
Lateral relationship
Establishing trust in teams - CORRECT ANSWER - Two types of conflict: Person based
conflict, Issue based conflict
Developing effective social networks in organizations - CORRECT ANSWER - Network
structure matters & Network roles
5 dysfunctions of teams - CORRECT ANSWER - Inattention to results
Avoidance of accountability
Lack of commitment
Fear of conflict
Lack of trust