BMGT 2501 Exam 1 UPDATED Exam Questions and CORRECT Answers

BMGT 2501 Exam 1 UPDATED Exam
Questions and CORRECT Answers
What is power? - CORRECT ANSWER - the discretion and means to enforce your will
over others
the ability to influence others


the 5 bases (sources) of power - CORRECT ANSWER - legitimate
expert
referent
coercive
reward


legitimate - CORRECT ANSWER - power comes from position



expert - CORRECT ANSWER - power based on knowledge, skills, ability



referent - CORRECT ANSWER - power comes from having likable personality and
having network


coercive - CORRECT ANSWER - ability to give out punishments



reward - CORRECT ANSWER - ability to influence others with things of value/rewards



Individuals have 3 primary responses to power - CORRECT ANSWER - resistance
compliance
commitment

, resistance - CORRECT ANSWER - not happy and not willing to follow



compliance - CORRECT ANSWER - follow but not excited



commitment - CORRECT ANSWER - enthusiastically follow



tend to promote compliance (or resistance) - CORRECT ANSWER - legitimate negative
reward
coercive


tend to foster commitment - CORRECT ANSWER - legitimate positive
expert
referent


goal for bases of power and effectiveness - CORRECT ANSWER - increase job
performance and job satisfaction an reduce turnover


which base of power should I have? - CORRECT ANSWER - -expert and referent power
are the best
-reward and legitimate power have a slightly positive effects on these outcomes
- coercive is often detrimental


soft tacticts - CORRECT ANSWER - -rational persuasion
-inspirational appeals
-consultation
-integration
-personal appeals