QUICKBOOKS CERTIFICATION EXAM
STUDY GUIDE 2025QUESTIONS AND
ANSWERS
Why would you hide or collapse sub accounts on a report? - ANS To temporarily hide
unnecessary detail and hide parent accounts
What should you do after you click save & close on a customer credit memo? - ANS Choose
between retained as an available credit, give a refund or apply to an invoice
Which of the following CAN be memorized in quickbooks? - ANS check
Which is NOT shown on the payroll summary report on quickbooks? - ANS information
necessary to complete your state unemployment tax form
The bank notified you that a customer's check you deposited has bounced. The customer did
not have sufficient funds to cover the check. What should you do? - ANS Record a
transaction to show the customer owes you the money and that the checking balance
decreased by that same amount
Suppose you always want all reports to show a specific size and color,how do you set standard
preference in quickbooks so you don't have to customize each report? - ANS Click the edit
menu and select preferences then click the reports and graphs group to set preferences
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
, Suppose you want to restrict which users can access customer credit card numbers. How do
you do this? - ANS Give the user access to sales and accounts receivable but do not check the
complete credit card numbers
Which of the following is a possible reason for a bank reconciliation discrepancy? - ANS The
beginning balance calculated by quickbooks does not match last months ending balance
which of the following statements is TRUE regarding Undeposited funds? - ANS It is an
account used to record payments before you make a deposit
Which accounts are affected when you enter Time in quickbooks? - ANS Accounts receivable
Workers who require a W2 tax form at the end of the year should be added to which of the
following lists? - ANS Employee
If you have customized report that you use each month, which feature lets you run the -
ANS Memorize Report
What is the primary reason for setting a closing date in Quickbooks? - ANS To restrict users
from deleting, editing or adding transactions to last year
Your new employee earned an annual salary of $40,000. How do you enter this into
quickbooks? - ANS Enter 40,000 in the payroll info window
What steps must you complete to use the payroll center to pay payroll liabilities - ANS set
deposit frequencies
Name the section of the balance sheet - ANS Assets, Liabilities, Equity
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
STUDY GUIDE 2025QUESTIONS AND
ANSWERS
Why would you hide or collapse sub accounts on a report? - ANS To temporarily hide
unnecessary detail and hide parent accounts
What should you do after you click save & close on a customer credit memo? - ANS Choose
between retained as an available credit, give a refund or apply to an invoice
Which of the following CAN be memorized in quickbooks? - ANS check
Which is NOT shown on the payroll summary report on quickbooks? - ANS information
necessary to complete your state unemployment tax form
The bank notified you that a customer's check you deposited has bounced. The customer did
not have sufficient funds to cover the check. What should you do? - ANS Record a
transaction to show the customer owes you the money and that the checking balance
decreased by that same amount
Suppose you always want all reports to show a specific size and color,how do you set standard
preference in quickbooks so you don't have to customize each report? - ANS Click the edit
menu and select preferences then click the reports and graphs group to set preferences
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
, Suppose you want to restrict which users can access customer credit card numbers. How do
you do this? - ANS Give the user access to sales and accounts receivable but do not check the
complete credit card numbers
Which of the following is a possible reason for a bank reconciliation discrepancy? - ANS The
beginning balance calculated by quickbooks does not match last months ending balance
which of the following statements is TRUE regarding Undeposited funds? - ANS It is an
account used to record payments before you make a deposit
Which accounts are affected when you enter Time in quickbooks? - ANS Accounts receivable
Workers who require a W2 tax form at the end of the year should be added to which of the
following lists? - ANS Employee
If you have customized report that you use each month, which feature lets you run the -
ANS Memorize Report
What is the primary reason for setting a closing date in Quickbooks? - ANS To restrict users
from deleting, editing or adding transactions to last year
Your new employee earned an annual salary of $40,000. How do you enter this into
quickbooks? - ANS Enter 40,000 in the payroll info window
What steps must you complete to use the payroll center to pay payroll liabilities - ANS set
deposit frequencies
Name the section of the balance sheet - ANS Assets, Liabilities, Equity
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 2
