Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE OF CONTENTS
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I. Systems Analysis Fundamentals n
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1. Systems, Roles, and Development Methodologies nmnm nmnm nmnm nmnm
2. Understanding and Modeling Organization Systems nmnm nmnm nmnm nmnm
3. ProjectManagement m
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II. Information Requirements Analysis n
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4. Information Gathering: Interactive Methods nmnm m
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5. Information Gathering: Unobtrusive Methods nmnm m
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6. Agile Modeling, Prototyping, and Scrum nmnm nmnm nmnm nmnm
III. The Analysis Process
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7. Using Data Flow Diagrams nmnm nmnm nmnm
8. Analyzing Systems Using Data Dictionaries nmnm nmnm nmnm nmnm
9. Process Specifications and Structured Decisions nmnm m
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n n m n m 10.Object-Oriented
Systems Analysis and Design Using UML
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IV. The Essentials of Design
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11.Designing Effective Output 12.Designing m
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Effective Input 13.DesigningDatabases
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14. Human-Computer Interaction and UX Design nmnm m
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V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures nmnm nmnm nmnm nmnm
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UnderstandingandModelingOrganizational Systems
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Key Points and Objectives nmnm nmnm nmnm
1. Organizations are complex systems composed of interrelated and interdependent subsystems.
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2. System and subsystem boundaries and environments have an impact on information
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system analysis and
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3. Systems are described as either open, with free flowing information, or closed with
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restricted access to
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4. A virtual organization is one that has parts of the organization in different physical
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locations. They use
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projects. Advantages of a virtual
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A. Reduced costs of physical facilities nmnm nmnm nmnm nmnm
B. More rapid response to customer needs
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C. Flexibility for employees to care for children or aging parentsnmnm nmnm nmnm nmnm nmnm nmnm nmnm nmnm nmnm
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
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organizational
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between the functional areas within the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Design of employees’ work nmnm nmnm nmnm
B. Skills required for job competency
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C. Strategic positioning of the company nmnm nmnm nmnm nmnm
7. Many issues must be overcome for the ERP installation is to be declared a success:
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A. User acceptance nmnm
B. Integration with legacy systems and the supply chain nmnm nmnm nmnm nmnm nmnm nmnm nmnm
C. Upgrading functionality (and complexity) of ERP modules nmnm nmnm nmnm nmnm nmnm nmnm
D. Reorganizing work life of users and decision makers nmnm nmnm nmnm nmnm nmnm nmnm nmnm
E. Expanded reach across several organizations nmnm nmnm nmnm nmnm
F. Strategic repositioning of the company nmnm nmnm nmnm nmnm
8. A context-level data flow diagram is an important tool for showing data used and
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information produced by a
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the system exists within—which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included
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in the system. The project has a budget that helps to define scope.
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