Full Test Bank For
Operations Management Creating Value Along The Supply Chain, 11th
Edition (Russell)Verified Chapters 1 - 17
,Table Of Contents
Chapter 1 – Introduction To Operations And Supply Chain Management ................................................ 3
Chapter 2 – Quality Management ............................................................................................................. 9
Chapter 3 – Statistical Process Control.................................................................................................... 20
Chapter 3 Supplement – Operational Decision-Making Tools: Acceptance Sampling ............................ 27
Chapter 4 – Product Design ..................................................................................................................... 29
Chapter 5 – Service Design ...................................................................................................................... 35
Chapter 6 – Processes And Technology ................................................................................................... 40
Chapter 7 – Capacity And Facilities ......................................................................................................... 44
Chapter 8 – Human Resources ................................................................................................................ 54
Chapter 9 – Project Management ........................................................................................................... 65
Chapter 10 – Supply Chain Management Strategy And Design............................................................... 72
Chapter 11 – Global Supply Chain Procurement And Distribution .......................................................... 79
Chapter 12 – Forecasting......................................................................................................................... 87
Chapter 13 – Inventory Management ..................................................................................................... 95
Chapter 14 – Sales And Operations Planning ........................................................................................ 104
Chapter 15 – Enterprise Resource Planning .......................................................................................... 114
Chapter 16 – Lean Systems ................................................................................................................... 119
Chapter 17 – Scheduling ........................................................................................................................ 124
,Chapter 1 – Introduction To Operations And Supply Chain Management
The Operations Function
1. The Operations Function Interacts With
A. Marketing
B. Suppliers
C. Human Resources
D. Finance
E. All Of The Above
Difficulty: Easy
Answer:: D
2. Operations Is Often Described As
A. The Creative Core Of An Organization
B. A Transformation Process
C. The Source Of Firm Profitability
D. All Of The Above
Difficulty: Easy
Answer:: B
The Evolution Of Operations And Supply Chain Management
1. Helped To Enable The Industrial Revolution.
A. Linear Programming
B. Quality Circles
C. Interchangeable Parts
D. The Internet
Difficulty: Easy
, Answer:: C
2. The Principles Of Scientific Management Were Proposed By
A. Adam Smith
B. Henry Ford
C. Frederick Taylor
D. Elton Mayo
Difficulty: Easy
Answer:: C
3. Supply Chain Management Emerged As
A. Companies Started To Outsource Production
B. The Number Of Suppliers For Each Company Grew
C. Globalization Expanded The Reach Of Suppliers And Customers
D. All Of The Above
Difficulty: Easy
Answer:: D
4. The Quality Revolution Was Brought To Us By
A. Germany
B. Japan
C. China
D. Mexico
Difficulty: Easy
Answer:: B
Operations Management Creating Value Along The Supply Chain, 11th
Edition (Russell)Verified Chapters 1 - 17
,Table Of Contents
Chapter 1 – Introduction To Operations And Supply Chain Management ................................................ 3
Chapter 2 – Quality Management ............................................................................................................. 9
Chapter 3 – Statistical Process Control.................................................................................................... 20
Chapter 3 Supplement – Operational Decision-Making Tools: Acceptance Sampling ............................ 27
Chapter 4 – Product Design ..................................................................................................................... 29
Chapter 5 – Service Design ...................................................................................................................... 35
Chapter 6 – Processes And Technology ................................................................................................... 40
Chapter 7 – Capacity And Facilities ......................................................................................................... 44
Chapter 8 – Human Resources ................................................................................................................ 54
Chapter 9 – Project Management ........................................................................................................... 65
Chapter 10 – Supply Chain Management Strategy And Design............................................................... 72
Chapter 11 – Global Supply Chain Procurement And Distribution .......................................................... 79
Chapter 12 – Forecasting......................................................................................................................... 87
Chapter 13 – Inventory Management ..................................................................................................... 95
Chapter 14 – Sales And Operations Planning ........................................................................................ 104
Chapter 15 – Enterprise Resource Planning .......................................................................................... 114
Chapter 16 – Lean Systems ................................................................................................................... 119
Chapter 17 – Scheduling ........................................................................................................................ 124
,Chapter 1 – Introduction To Operations And Supply Chain Management
The Operations Function
1. The Operations Function Interacts With
A. Marketing
B. Suppliers
C. Human Resources
D. Finance
E. All Of The Above
Difficulty: Easy
Answer:: D
2. Operations Is Often Described As
A. The Creative Core Of An Organization
B. A Transformation Process
C. The Source Of Firm Profitability
D. All Of The Above
Difficulty: Easy
Answer:: B
The Evolution Of Operations And Supply Chain Management
1. Helped To Enable The Industrial Revolution.
A. Linear Programming
B. Quality Circles
C. Interchangeable Parts
D. The Internet
Difficulty: Easy
, Answer:: C
2. The Principles Of Scientific Management Were Proposed By
A. Adam Smith
B. Henry Ford
C. Frederick Taylor
D. Elton Mayo
Difficulty: Easy
Answer:: C
3. Supply Chain Management Emerged As
A. Companies Started To Outsource Production
B. The Number Of Suppliers For Each Company Grew
C. Globalization Expanded The Reach Of Suppliers And Customers
D. All Of The Above
Difficulty: Easy
Answer:: D
4. The Quality Revolution Was Brought To Us By
A. Germany
B. Japan
C. China
D. Mexico
Difficulty: Easy
Answer:: B
