ANSWERS (GRADED A+)
To view all the cases assigned by provider group, go to _____ - ANSWER-Group
Worklists
These fields are included in the related actions section in a help case.
(Select all that apply) - ANSWER-Benefits; Payroll; Person Profile; Training
Which of the following tab pages are currently being used to provide position
information?
(Select all that apply) - ANSWER-AOS Position Data; Description
In order to reopen a case, its current status must be:
(Select all that apply) - ANSWER-Closed - Resolved; Closed - Canceled
This action allows workflow items to automatically reroute to a selected Member based
on the process ID and transaction type. - ANSWER-Add New Path
The Member accepting delegation of approval authority is called a _____. - ANSWER-
Proxy
Running Audit Reports help monitor suspicious activity in order to prevent fraud, waste,
and abuse. - ANSWER-True
When selecting a UIC hierarchy, if the results are greater than 1,000 then an error
message displays indicating a lower level UIC must be selected - ANSWER-True
1. The DD Form 93 generates as a _________. - ANSWER-PDF
Emergency contact information is the only area that can be updated without going into
the DD Form 93 itself - ANSWER-True
The Change Effective Date for the Change of Position must fall within what date range?
- ANSWER-The Assignment Begin and End Dates.
The Education tab is used to update an award eligibility date - ANSWER-False
The Initial Status is used to create a new Incentive Pay request. This is the only status
that uses the Add button. - ANSWER-True
What button is used to cancel a Special/Incentive Pay request? - ANSWER-Cancel