LDR - 302S ORGANIZATIONAL CULTURE
(SNCOA TEST 2) QUESTIONS WITH
COMPLETE ANSWERS!!
Describe gtoxic gbehaviors gand gtheir gnegative geffects gupon gan gorganization. g-
ganswers•shaming g(the gexercise gof ghumiliation, gsarcasm, gpotshots, gor gmistake-pointing
gwith gthe gintent gof greducing ganother's gself-worth), g
• gpassive ghostility g(the guse gof gpassive-aggressive gbehavior gwith gthe gintent gof gdirecting
gone's ganger ginappropriately),
g• gteam gsabotage g(meddling gwith gthe gintent gto geither gestablish gone's gpersonal gpower
gbase gor gmake gthe gteam gless gproductive), g
• gindifference g(an gapparent glack gof gregard gand gcompassion gfor gthe gwelfare gof
gsubordinates)
g• gnegativity g(an ginterpersonal gstyle gthat ghas ga gnegative gimpact gon gorganizational gclimate)
g• gexploitation g(the gperception gthat gthe gsuperior gis ggetting gahead gat gteam gmember
gexpense.)
Describe gmethods gthat gSNCOs gcan guse gto ghelp gfacilitate ga gpositive gculture gin gan
gorganization. g- ganswersLeader gtraining gand gdevelopment- gThe gmeans gof gaddressing gtoxic,
gcounterproductive gleadership gcannot gbe glimited gto gpunishment, gremoval, gand gdismissal
gnor gindividualistic gcharacter gdevelopment. gLeaders gneed gskills gin gdemonstrating gand
gpromoting gresect gamong gteam gmembers
Leader gassessment- gSince gtoxic gleaders gare gexperts gin gappearances, gthey gtend gto gbenefit
gfrom gthe gbiased gperformance gevaluation gsystem. gSupervisory gleaders gneed gskills gin
gidentifying gtoxic gbehaviors, gconfronting gsubordinates, gand gcoaching gsoldiers gin ghealthy
gleadership
, Organizational gculture gand gpolicies- gThe gpurpose gof gthe gmilitary gdepartments' gcore gvalues
gis gto gclarify gexpectations gand gbehaviors gas ga gmeans gof gaddressing gtoxic gleadership. gthe
gmilitary gdepartments gneed gto greinforce ga gculture gthat gtruly greflects gthe ghighest gstandards
gof gvalues-based gbehavior. gTis gmeans gthat gmembers gnot gonly grefrain gfrom gdisrespecting
geach gother gbut gthat gthey galso gdemonstrate gthe ghighest gresect gfor geach gother; gthat gthey
gnot gonly ggive gthe gappearance gof gselfless gservice gas gthey gpursue gpersonal gbenefits gbut
gthat gthey galso gserve gto gempower gothers' gsuccess, geven gif gthey greceive gnothing gin greturn;
gand gthat gthey galso ghold geach gother gaccountable.
Identify gconditions gin gwhich gtoxic gbehaviors gcan gmanifest gthemselves gin gan gorganization. g-
ganswersAn gorganization gexperiences gtoxicity gbecause gits gculture, gpolicies, gand gsystems
gcreate gthe gconditions gfor gtolerating gand genabling guncivil gbehaviors.
Typically, gan gorganization gidentifies gthe gproblem gonly gas gthe gtoxic gindividual, goverlooking
gthe genvironmental gfactors gin gits gculture, gpolicies, gand gsystems gthat gare gcreating gthe
gconditions gfor gthe gtoxicity gto gflourish.
Leaders goften gtake ga gstrong gstance gagainst gincivility gyet grespond gto gallegations gof
gworkplace gtoxicity gwith gsurprise, gdenial, gexcuses, gand gdisbelief.
A gleader gmay gbe gaware gof gbut gwilling gto gtolerate gtoxic gbehaviors gdue gto gthe gpersonal gor
gprofessional gbenefits gresulting gfrom gthe gtoxic gperson's gshort-term gfactual gor gperceived
gproductivity.
Many gtimes, gan gorganization gdoes gnot gknow ghow gto gdeal gwith ga gtoxic gperson gand geither
greassigns gor gisolates gand greallocates gthe gtoxic gperson's gresponsibilities gto gother, galready
goverworked gpersonnel, gnone gof gwhich gactions gaddress gthe gbehavior. gOr, gas gis goften gthe
gcase, gthe gtoxic gperson gis gleft gin gplace gand gthe gtargeted gperson gis greassigned gout gof gthe
gtoxic gsituation
(SNCOA TEST 2) QUESTIONS WITH
COMPLETE ANSWERS!!
Describe gtoxic gbehaviors gand gtheir gnegative geffects gupon gan gorganization. g-
ganswers•shaming g(the gexercise gof ghumiliation, gsarcasm, gpotshots, gor gmistake-pointing
gwith gthe gintent gof greducing ganother's gself-worth), g
• gpassive ghostility g(the guse gof gpassive-aggressive gbehavior gwith gthe gintent gof gdirecting
gone's ganger ginappropriately),
g• gteam gsabotage g(meddling gwith gthe gintent gto geither gestablish gone's gpersonal gpower
gbase gor gmake gthe gteam gless gproductive), g
• gindifference g(an gapparent glack gof gregard gand gcompassion gfor gthe gwelfare gof
gsubordinates)
g• gnegativity g(an ginterpersonal gstyle gthat ghas ga gnegative gimpact gon gorganizational gclimate)
g• gexploitation g(the gperception gthat gthe gsuperior gis ggetting gahead gat gteam gmember
gexpense.)
Describe gmethods gthat gSNCOs gcan guse gto ghelp gfacilitate ga gpositive gculture gin gan
gorganization. g- ganswersLeader gtraining gand gdevelopment- gThe gmeans gof gaddressing gtoxic,
gcounterproductive gleadership gcannot gbe glimited gto gpunishment, gremoval, gand gdismissal
gnor gindividualistic gcharacter gdevelopment. gLeaders gneed gskills gin gdemonstrating gand
gpromoting gresect gamong gteam gmembers
Leader gassessment- gSince gtoxic gleaders gare gexperts gin gappearances, gthey gtend gto gbenefit
gfrom gthe gbiased gperformance gevaluation gsystem. gSupervisory gleaders gneed gskills gin
gidentifying gtoxic gbehaviors, gconfronting gsubordinates, gand gcoaching gsoldiers gin ghealthy
gleadership
, Organizational gculture gand gpolicies- gThe gpurpose gof gthe gmilitary gdepartments' gcore gvalues
gis gto gclarify gexpectations gand gbehaviors gas ga gmeans gof gaddressing gtoxic gleadership. gthe
gmilitary gdepartments gneed gto greinforce ga gculture gthat gtruly greflects gthe ghighest gstandards
gof gvalues-based gbehavior. gTis gmeans gthat gmembers gnot gonly grefrain gfrom gdisrespecting
geach gother gbut gthat gthey galso gdemonstrate gthe ghighest gresect gfor geach gother; gthat gthey
gnot gonly ggive gthe gappearance gof gselfless gservice gas gthey gpursue gpersonal gbenefits gbut
gthat gthey galso gserve gto gempower gothers' gsuccess, geven gif gthey greceive gnothing gin greturn;
gand gthat gthey galso ghold geach gother gaccountable.
Identify gconditions gin gwhich gtoxic gbehaviors gcan gmanifest gthemselves gin gan gorganization. g-
ganswersAn gorganization gexperiences gtoxicity gbecause gits gculture, gpolicies, gand gsystems
gcreate gthe gconditions gfor gtolerating gand genabling guncivil gbehaviors.
Typically, gan gorganization gidentifies gthe gproblem gonly gas gthe gtoxic gindividual, goverlooking
gthe genvironmental gfactors gin gits gculture, gpolicies, gand gsystems gthat gare gcreating gthe
gconditions gfor gthe gtoxicity gto gflourish.
Leaders goften gtake ga gstrong gstance gagainst gincivility gyet grespond gto gallegations gof
gworkplace gtoxicity gwith gsurprise, gdenial, gexcuses, gand gdisbelief.
A gleader gmay gbe gaware gof gbut gwilling gto gtolerate gtoxic gbehaviors gdue gto gthe gpersonal gor
gprofessional gbenefits gresulting gfrom gthe gtoxic gperson's gshort-term gfactual gor gperceived
gproductivity.
Many gtimes, gan gorganization gdoes gnot gknow ghow gto gdeal gwith ga gtoxic gperson gand geither
greassigns gor gisolates gand greallocates gthe gtoxic gperson's gresponsibilities gto gother, galready
goverworked gpersonnel, gnone gof gwhich gactions gaddress gthe gbehavior. gOr, gas gis goften gthe
gcase, gthe gtoxic gperson gis gleft gin gplace gand gthe gtargeted gperson gis greassigned gout gof gthe
gtoxic gsituation
