LDR-303S Improving Organizations. Exam
2025 Questions and Answers
Explain the tools utilized to clarify and validate organizational problems. - ANS Strategic
Alignment & Deployment (SA&D) is the method used to ensure everyone in the organization
understands the priorities and goals identified by senior leadership.
Go and See problem solving tool, leaders should physically go to the actual place/source of the
problem and observe first-hand what is taking place.
VOC process is a structured method of gathering the needs, wants, experiences, and
expectations of the customer.
Value Stream Maps or Process Maps can be used to visualize unclear processes and identify
areas of improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Provides an objective
means to identify strengths and weaknesses, opportunities, or threats that may need to be
addressed.
Describe each state of Value Stream Mapping - ANS Current-State Map (Where you are.)
This map is a visual display of the current process. It identifies all steps, provides
information/data for each step from start to end.
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Ideal-State Map (Where you want to be.)
This map shows how the process should look based on requirements, standards, design, or
vision. This is what the process "could be" if there were no limitations.
Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to the Current-State process to get it
closer to the Ideal-State process.
Describe the stages of a SWOT analysis - ANS 1. Gather the Right People
Gather people from different parts of your organization or involvement in a process.
2. Draw your SWOT Chart
A typical SWOT chart has four quadrants with each segment labeled. Additionally, you will want
to identify the type of factors you want to look at Internally (Strengths/Weaknesses) and
Externally (Opportunities/Threats).
3. Brainstorm
The SWOT analysis is a brainstorming tool.
4. Sort and Rank the Ideas
For each section of the SWOT, sort and prioritize ideas.
5. Identify Areas of Improvement
This is where the real benefit of doing a SWOT analysis comes in. You should be able to
highlight unused strengths, unseen opportunities, unknown weaknesses, or upcoming threats.
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
2025 Questions and Answers
Explain the tools utilized to clarify and validate organizational problems. - ANS Strategic
Alignment & Deployment (SA&D) is the method used to ensure everyone in the organization
understands the priorities and goals identified by senior leadership.
Go and See problem solving tool, leaders should physically go to the actual place/source of the
problem and observe first-hand what is taking place.
VOC process is a structured method of gathering the needs, wants, experiences, and
expectations of the customer.
Value Stream Maps or Process Maps can be used to visualize unclear processes and identify
areas of improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis Provides an objective
means to identify strengths and weaknesses, opportunities, or threats that may need to be
addressed.
Describe each state of Value Stream Mapping - ANS Current-State Map (Where you are.)
This map is a visual display of the current process. It identifies all steps, provides
information/data for each step from start to end.
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Ideal-State Map (Where you want to be.)
This map shows how the process should look based on requirements, standards, design, or
vision. This is what the process "could be" if there were no limitations.
Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to the Current-State process to get it
closer to the Ideal-State process.
Describe the stages of a SWOT analysis - ANS 1. Gather the Right People
Gather people from different parts of your organization or involvement in a process.
2. Draw your SWOT Chart
A typical SWOT chart has four quadrants with each segment labeled. Additionally, you will want
to identify the type of factors you want to look at Internally (Strengths/Weaknesses) and
Externally (Opportunities/Threats).
3. Brainstorm
The SWOT analysis is a brainstorming tool.
4. Sort and Rank the Ideas
For each section of the SWOT, sort and prioritize ideas.
5. Identify Areas of Improvement
This is where the real benefit of doing a SWOT analysis comes in. You should be able to
highlight unused strengths, unseen opportunities, unknown weaknesses, or upcoming threats.
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
