BUS 237 Chapter 7 || WELL-ENLIGHTENED
QUESTIONS & ANSWERS!!
what are ways of achieving competitive advantage correct answers enhance goods or services
through information systems or through business processes (It, reduce costs, create entry
barriers
what are business functions correct answers primary and support activities (accounting,
finance, HR, marketing, operations, procurement
functional systems correct answers facilitate the work of a single department or business
function
5 functional systems correct answers accounting systems, Hr systems, operations systems,
manufacturing systems, sales systems
functional silos correct answers systems called this because they are designed to work
independently
what led to the development of cross-functional systems correct answers isolation problems
of functional systems
cross-functional systems correct answers integrate data and business processes across
different departments and systems
inter organizational systems correct answers systems that are used by two or more related
companies
what are the two most common inter organizational systems correct answers supply chain
management and e-commerce
problems with isolated functional systems correct answers data are duplicated because each
application has own database, disjointed (hard to integrate activities across departments),
limited information and lack of integrated information (information all over the place),
isolated decisions which lead to inefficient overall activities, increased expenses (too many
IS)
how can we improve business processes without technology change correct answers adding
resources, adding specialization, and changing/eliminating unproductive activities
business process design correct answers organizations should not simply automate or
improve existing functional systems, rather its about making significant changes by
integrating functional systems
what are the two approaches to integrating functional systems correct answers EAI, and ERP
enterprise application integration correct answers an approach to combining functional
systems which uses layers of software as a bridge to connect different functional systems
QUESTIONS & ANSWERS!!
what are ways of achieving competitive advantage correct answers enhance goods or services
through information systems or through business processes (It, reduce costs, create entry
barriers
what are business functions correct answers primary and support activities (accounting,
finance, HR, marketing, operations, procurement
functional systems correct answers facilitate the work of a single department or business
function
5 functional systems correct answers accounting systems, Hr systems, operations systems,
manufacturing systems, sales systems
functional silos correct answers systems called this because they are designed to work
independently
what led to the development of cross-functional systems correct answers isolation problems
of functional systems
cross-functional systems correct answers integrate data and business processes across
different departments and systems
inter organizational systems correct answers systems that are used by two or more related
companies
what are the two most common inter organizational systems correct answers supply chain
management and e-commerce
problems with isolated functional systems correct answers data are duplicated because each
application has own database, disjointed (hard to integrate activities across departments),
limited information and lack of integrated information (information all over the place),
isolated decisions which lead to inefficient overall activities, increased expenses (too many
IS)
how can we improve business processes without technology change correct answers adding
resources, adding specialization, and changing/eliminating unproductive activities
business process design correct answers organizations should not simply automate or
improve existing functional systems, rather its about making significant changes by
integrating functional systems
what are the two approaches to integrating functional systems correct answers EAI, and ERP
enterprise application integration correct answers an approach to combining functional
systems which uses layers of software as a bridge to connect different functional systems
