Benchmark: Conflict
Grand Canyon University Science in Information Technology
Conflict and Negotiation
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Benchmark: Conflict
"An eye for an eye will only make the whole world blind." – Mahatma Gandhi. At its
core, conflict often stems from individual behavior patterns and how we repeatedly interact with
others and the world around us (Verwimp, Justino, & Brück, 2009). While conflict is natural,
understanding the elements that shape it—such as perspective, conflict style, relationship roles,
and group dynamics—can lead to more mindful and constructive outcomes, especially in
maintaining relationships despite disagreements.
The Conflict Situation
Political debates are among the most common sources of interpersonal conflict,
particularly within families where generations and values may clash. A memorable conflict I
experienced involved my uncle, a firm supporter of Donald Trump, during the 2020 presidential
election. Unlike him, I don’t usually align myself with any specific political side. I stay informed
but prefer to keep my political views private and balanced. I believe politics should not dominate
family gatherings, especially when everyone is just trying to relax and catch up.
My uncle, however, has never been shy about his opinions. His admiration for Trump is
rooted in what he sees as strong leadership, economic growth, and a bold approach to national
, issues. He often expresses frustration with people who don’t support Trump, viewing them as
misinformed or influenced by biased media. He is very active on social media and frequently
shares political posts and videos. At family events, he sometimes wears Trump hats or shirts and
will initiate conversations about politics, often leading to tension among more moderate or
apolitical family members.
As Wilmot and Hocker (2021) emphasize, every person operates within a relational
communication system. Our personal history, worldview, and interaction style all play a role in