NCTI - Effective Supervision Conventional
(Chap 10 Communicating Effectively + Case
Study) Exam Questions And Answers
Communication involves the transfer of meaning. However, for
communication to be successful, the meaning must not only be
imparted, but also ________. -
correct answer ✅Understood.
Supervisors address formal communication through identifying
________. -
correct answer ✅Task-related issues.
Informal communication is ________. -
correct answer ✅Communication moving in any direction, skips
authority levels, and is as likely to satisfy social needs as it is to
facilitate tasks accomplishments.
Supervisors rely heavily on formal communication through
________. -
correct answer ✅Oral communication.
Departmental reports that contain many detailed figures and facts
are best conveyed ________. -
correct answer ✅In writing, because of their complexity.
, NCTI - Effective Supervision Conventional
(Chap 10 Communicating Effectively + Case
Study) Exam Questions And Answers
One advantage of using a written document for a supervisor is it
would ________. -
correct answer ✅Reduce ambiguity for recipients.
An employee who asks a colleague a question without any
emphasis on their words demonstrates a lack of ________. -
correct answer ✅Verbal intonation.
Language, poor listening habits, lack of feedback, and differences in
perception are all barriers to ________. -
correct answer ✅Effective communication.
If a person does not have good listening skills, they are not going to
get the full message as the ________. -
correct answer ✅Sender meant to convey it.
Effective communication means the transference and
understanding of meaning. Seeking ________ is the way the sender
knows if the receiver not only received, but comprehended, the
(Chap 10 Communicating Effectively + Case
Study) Exam Questions And Answers
Communication involves the transfer of meaning. However, for
communication to be successful, the meaning must not only be
imparted, but also ________. -
correct answer ✅Understood.
Supervisors address formal communication through identifying
________. -
correct answer ✅Task-related issues.
Informal communication is ________. -
correct answer ✅Communication moving in any direction, skips
authority levels, and is as likely to satisfy social needs as it is to
facilitate tasks accomplishments.
Supervisors rely heavily on formal communication through
________. -
correct answer ✅Oral communication.
Departmental reports that contain many detailed figures and facts
are best conveyed ________. -
correct answer ✅In writing, because of their complexity.
, NCTI - Effective Supervision Conventional
(Chap 10 Communicating Effectively + Case
Study) Exam Questions And Answers
One advantage of using a written document for a supervisor is it
would ________. -
correct answer ✅Reduce ambiguity for recipients.
An employee who asks a colleague a question without any
emphasis on their words demonstrates a lack of ________. -
correct answer ✅Verbal intonation.
Language, poor listening habits, lack of feedback, and differences in
perception are all barriers to ________. -
correct answer ✅Effective communication.
If a person does not have good listening skills, they are not going to
get the full message as the ________. -
correct answer ✅Sender meant to convey it.
Effective communication means the transference and
understanding of meaning. Seeking ________ is the way the sender
knows if the receiver not only received, but comprehended, the
