NCMA Official Practice Test 2025
Questions and Answers
To ensure that the medical office has the supplies it needs, the medical assistant should establish
a(n) _______________. - ANSWER✔✔-reorder point, inventory control log, and order quantity
A(n) ____________ is created containing the name, address, and phone number of both the vendor
and the medical practice. It will also have a pre-assigned number to track the order, the quantity of
items ordered, the price of the items, and the date purchased. - ANSWER✔✔-purchase order
Periodically the medical assistant should check all equipment in the office to ensure that cords are
not frayed, do not present hazards, and are in good working order. A(n) ________ will help the
medical assistant track this routine inspection. - ANSWER✔✔-maintenance log
When a physician dictates an operative report and asks the medical assistant to type it up, the
physician is asking the medical assistant to function as a ___________. - ANSWER✔✔-
transcriptionist
Under the Peer Review Improvement Act of 1982, Peer Review Organizations are responsible for
the review for appropriateness and necessity of putting a patient into the hospital by a process
known as ___________ review. - ANSWER✔✔-admissions
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, Which one of the following is a decision based upon bioethics? - ANSWER✔✔-The use of fetal
tissue transplantation for research
A physician must have the patient's permission in writing to reveal any confidential information
except for which one of the following? - ANSWER✔✔-gunshot wound
Which of the following is a federal regulation that requires health care professionals to protect the
privacy and confidentiality of patients' health information? - ANSWER✔✔-HIPAA
A business letter written in block style will have all lines ___________. - ANSWER✔✔-at the left
hand margin
When writing a business letter, the salutation of a letter should be followed by which punctuation
mark? - ANSWER✔✔-colon
When handling a patient complaint, which one of the following would be most appropriate? -
ANSWER✔✔-take all complaints seriously and take thorough notes
Body language, body posture, space and distance are all examples of _____________. -
ANSWER✔✔-non-verbal communication
What is the suggested procedure for canceling an appointment in the appointment book? -
ANSWER✔✔-mark through the entry with a single red line
The amount an insured patient must pay toward claims each year before the insurance company will
pay for medical treatment is known as the __________. - ANSWER✔✔-deductible
Instructions to an insurance company about where and to whom to make payment are called
__________. - ANSWER✔✔-assignment of benefits
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
Questions and Answers
To ensure that the medical office has the supplies it needs, the medical assistant should establish
a(n) _______________. - ANSWER✔✔-reorder point, inventory control log, and order quantity
A(n) ____________ is created containing the name, address, and phone number of both the vendor
and the medical practice. It will also have a pre-assigned number to track the order, the quantity of
items ordered, the price of the items, and the date purchased. - ANSWER✔✔-purchase order
Periodically the medical assistant should check all equipment in the office to ensure that cords are
not frayed, do not present hazards, and are in good working order. A(n) ________ will help the
medical assistant track this routine inspection. - ANSWER✔✔-maintenance log
When a physician dictates an operative report and asks the medical assistant to type it up, the
physician is asking the medical assistant to function as a ___________. - ANSWER✔✔-
transcriptionist
Under the Peer Review Improvement Act of 1982, Peer Review Organizations are responsible for
the review for appropriateness and necessity of putting a patient into the hospital by a process
known as ___________ review. - ANSWER✔✔-admissions
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, Which one of the following is a decision based upon bioethics? - ANSWER✔✔-The use of fetal
tissue transplantation for research
A physician must have the patient's permission in writing to reveal any confidential information
except for which one of the following? - ANSWER✔✔-gunshot wound
Which of the following is a federal regulation that requires health care professionals to protect the
privacy and confidentiality of patients' health information? - ANSWER✔✔-HIPAA
A business letter written in block style will have all lines ___________. - ANSWER✔✔-at the left
hand margin
When writing a business letter, the salutation of a letter should be followed by which punctuation
mark? - ANSWER✔✔-colon
When handling a patient complaint, which one of the following would be most appropriate? -
ANSWER✔✔-take all complaints seriously and take thorough notes
Body language, body posture, space and distance are all examples of _____________. -
ANSWER✔✔-non-verbal communication
What is the suggested procedure for canceling an appointment in the appointment book? -
ANSWER✔✔-mark through the entry with a single red line
The amount an insured patient must pay toward claims each year before the insurance company will
pay for medical treatment is known as the __________. - ANSWER✔✔-deductible
Instructions to an insurance company about where and to whom to make payment are called
__________. - ANSWER✔✔-assignment of benefits
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
