WGU C235 Topics 1 - 7 Test: Questions With Fully
Explained Solutions
Newer, more extensive versions of orientation are now frequently
referred to as ______. Correct Answer - On-boarding
All are considered intangible resources except: 1. Organizational
Capability 2. Intellectual Capital 3. Social Capital or 4. Company
Equipment Correct Answer - Company Equipment
What are the five basic steps in the training and development cycle?
Correct Answer - Assessment, design, development,
implementation, and evaluation
The ADDIE Model is meant to be used as a cycle even though many
organizations use the model as a _________ series of steps. Correct
Answer - Linear (The ADDIE model suggests a continuous cycle
wherein the results of evaluation from one training program
become part of the assessment of needs for the next program. While
this makes conceptual sense, it is true that in many organizations
the "cycle" is more of a linear series of steps starting with
assessment and ending with implementation, and sometimes,
evaluation.)
According to ASTD, the most common type of training is... Correct
Answer - Managerial and Supervisory
True or False: In most cases, employees will prefer training that is
on-line to training that is in person (traditional classroom).
Correct Answer - False (Even tech-savvy employees may prefer
more traditional training approaches, dependent on the topic of the
training and the availability of alternatives. Cisco offered all of its
,training both on-line and in person (traditional classroom) and the
latter was more popular than the former.)
According to the ASTD survey in 2011, the average direct
expenditure for training per employee was: Correct Answer -
$1,000-$2,000
The term "Organization" refers to: Correct Answer - A social
unit of people structured and managed to meet a need or pursue
collective goals.
Organizations can acquire skilled human resources by: Correct
Answer - Hire them from outside or develop them from inside
(There are basically two ways organizations can acquire the skilled
human resources needed to be successful: they can hire them from
outside or develop them from inside. This is sometimes referred to
as the "buy or build" decision.)
According to ASTD, the least common type of training is... Correct
Answer - Basic Skills
Organizations which primarily focus on bringing in new talent for
human resources eventually are faced with what? Correct Answer
- Upgrading their existing human resources capabilities. (Even
organizations which pursue primarily a "buying" (selection)
strategy for obtaining the human resources they need, will
eventually be faced with the requirement of upgrading their existing
human resource capabilities.)
In order for an organization to survive and prosper under changing
environmental conditions, employees must learn to: Correct
Answer - Adapt (adapt by continually adding new knowledge,
skills, and abilities to their repertoire.)
, True or False: It is only through hiring from the outside that human
resource departments are able to upgrade and add to the existing
competencies and capabilities of an organization's internal labor
pool. Correct Answer - False (It is through training and
development programs that human resource departments are able
to upgrade and add to the existing competencies and capabilities of
an organization's internal labor pool.)
An organization's training and development reputation can help
with: Correct Answer - Recruiting (It is also through well-
conceived training and development programs that, at least in part,
an organization's reputation as being either a desirable or
undesirable place to work is established. This reputation, in turn,
plays an important role in the ability of the organization to recruit
and select top quality candidates in the first place.)
The acronym "HRM" means: Correct Answer - Human
Resource Management (Training and development activities take
place within the broader scope of a process known as human
resource management or HRM.)
A "Learning Organization" adapts quickly by learning at: Correct
Answer - A learning organization is capable of adapting quickly
to a changing environment by learning at three levels: individual,
team, and organizational.
At what level is learning most difficult to understand and interpret?
Correct Answer - Organizational (Learning at the individual and
team level is easy to understand. At the organizational level,
learning means embedding new capabilities into organization-wide
systems, processes, and, indeed, the culture.)
In a "learning organization," learning is __________-based. Correct
Answer - Performance (In a learning organization, learning is
Explained Solutions
Newer, more extensive versions of orientation are now frequently
referred to as ______. Correct Answer - On-boarding
All are considered intangible resources except: 1. Organizational
Capability 2. Intellectual Capital 3. Social Capital or 4. Company
Equipment Correct Answer - Company Equipment
What are the five basic steps in the training and development cycle?
Correct Answer - Assessment, design, development,
implementation, and evaluation
The ADDIE Model is meant to be used as a cycle even though many
organizations use the model as a _________ series of steps. Correct
Answer - Linear (The ADDIE model suggests a continuous cycle
wherein the results of evaluation from one training program
become part of the assessment of needs for the next program. While
this makes conceptual sense, it is true that in many organizations
the "cycle" is more of a linear series of steps starting with
assessment and ending with implementation, and sometimes,
evaluation.)
According to ASTD, the most common type of training is... Correct
Answer - Managerial and Supervisory
True or False: In most cases, employees will prefer training that is
on-line to training that is in person (traditional classroom).
Correct Answer - False (Even tech-savvy employees may prefer
more traditional training approaches, dependent on the topic of the
training and the availability of alternatives. Cisco offered all of its
,training both on-line and in person (traditional classroom) and the
latter was more popular than the former.)
According to the ASTD survey in 2011, the average direct
expenditure for training per employee was: Correct Answer -
$1,000-$2,000
The term "Organization" refers to: Correct Answer - A social
unit of people structured and managed to meet a need or pursue
collective goals.
Organizations can acquire skilled human resources by: Correct
Answer - Hire them from outside or develop them from inside
(There are basically two ways organizations can acquire the skilled
human resources needed to be successful: they can hire them from
outside or develop them from inside. This is sometimes referred to
as the "buy or build" decision.)
According to ASTD, the least common type of training is... Correct
Answer - Basic Skills
Organizations which primarily focus on bringing in new talent for
human resources eventually are faced with what? Correct Answer
- Upgrading their existing human resources capabilities. (Even
organizations which pursue primarily a "buying" (selection)
strategy for obtaining the human resources they need, will
eventually be faced with the requirement of upgrading their existing
human resource capabilities.)
In order for an organization to survive and prosper under changing
environmental conditions, employees must learn to: Correct
Answer - Adapt (adapt by continually adding new knowledge,
skills, and abilities to their repertoire.)
, True or False: It is only through hiring from the outside that human
resource departments are able to upgrade and add to the existing
competencies and capabilities of an organization's internal labor
pool. Correct Answer - False (It is through training and
development programs that human resource departments are able
to upgrade and add to the existing competencies and capabilities of
an organization's internal labor pool.)
An organization's training and development reputation can help
with: Correct Answer - Recruiting (It is also through well-
conceived training and development programs that, at least in part,
an organization's reputation as being either a desirable or
undesirable place to work is established. This reputation, in turn,
plays an important role in the ability of the organization to recruit
and select top quality candidates in the first place.)
The acronym "HRM" means: Correct Answer - Human
Resource Management (Training and development activities take
place within the broader scope of a process known as human
resource management or HRM.)
A "Learning Organization" adapts quickly by learning at: Correct
Answer - A learning organization is capable of adapting quickly
to a changing environment by learning at three levels: individual,
team, and organizational.
At what level is learning most difficult to understand and interpret?
Correct Answer - Organizational (Learning at the individual and
team level is easy to understand. At the organizational level,
learning means embedding new capabilities into organization-wide
systems, processes, and, indeed, the culture.)
In a "learning organization," learning is __________-based. Correct
Answer - Performance (In a learning organization, learning is
