GCU MGT 420 topics 7 and 8 with
verified answers passed
360-degree feedback - correct answer ✔✔A performance review that includes superiors,
subordinates, peers, and even customers in the appraisal process.
360-degree review - correct answer ✔✔A ______ or assessment gathers feedback from a
jobholder's bosses, peers, and subordinates, internal and external customers, and self-ratings
activity measure - correct answer ✔✔______ of performance assess inputs in terms of work
efforts.
Adhocracy - correct answer ✔✔An ______ is characterized by shared decentralized decision
making, extreme horizontal specialization, few management levels and minimal formal controls
with very few rules, policies, and procedures.
Affirmative Action - correct answer ✔✔An effort to give preference in employment to women
and minority group members.
after-action review - correct answer ✔✔a structured review of lessons learned and results
accomplished through a completed project, task force assignment, or special operation
age discrimination - correct answer ✔✔An unfair treatment that penalizes an employee in a job
or as a job applicant for being over the age of 40.
assessment center - correct answer ✔✔A nodal establishment that examines how job
candidates handle simulated work situations
,balance sheet - correct answer ✔✔A financial statement that shows assets and liabilities at one
point in time.
Balanced Scorecard - correct answer ✔✔A strategy management tool that measures
performance on financial, customer service, internal process, and innovation and learning goals.
Behaviorally anchored rating scale (BARS) - correct answer ✔✔An approach that uses specific
descriptions of actual behaviors to rate various levels of performance.
Bona fide occupational qualifications - correct answer ✔✔Employment criteria justified by
capacity to perform a job.
bonus pay - correct answer ✔✔Remuneration that provides one-time payments based on
performance accomplishments.
bonuses - correct answer ✔✔______ are extra pay awards for special performance
accomplishments.
breakeven analysis - correct answer ✔✔The technique that performs what-if calculations under
different revenue and cost conditions.
breakeven point - correct answer ✔✔The point of balance that occurs where revenues just
equal costs.
Bureaucracies - correct answer ✔✔______ rely on a division of labor, hierarchical control,
promotion by merit with career opportunities for employees, and administration by rule.
bureaucratic control - correct answer ✔✔The ability to influence behavior through authority,
policies, procedures, job descriptions, budgets, and day-to-day supervision.
, career development - correct answer ✔✔The process of managing how a person grows and
progresses in a career.
Career Planning - correct answer ✔✔The process of matching career goals and individual
capabilities with opportunities for their fulfillment.
centralization - correct answer ✔✔______ is the degree to which the authority to make
decisions is restricted to higher levels of management.
clan control - correct answer ✔✔The ability to influence behavior through social norms and
peer expectations.
Coaching - correct answer ✔✔A training process that occurs as an experienced person offers
performance advice to a less-experienced person.
collective bargaining - correct answer ✔✔The process of negotiating, administering, and
interpreting a labor contract.
compressed workweek - correct answer ✔✔A ______ allows a full-time job to be completed in
fewer than the standard five days.
concurrent control - correct answer ✔✔A type of control that focuses on what happens during
the work process.
conglomerate - correct answer ✔✔A ______ is a single corporation that contains a number of
unrelated businesses.
verified answers passed
360-degree feedback - correct answer ✔✔A performance review that includes superiors,
subordinates, peers, and even customers in the appraisal process.
360-degree review - correct answer ✔✔A ______ or assessment gathers feedback from a
jobholder's bosses, peers, and subordinates, internal and external customers, and self-ratings
activity measure - correct answer ✔✔______ of performance assess inputs in terms of work
efforts.
Adhocracy - correct answer ✔✔An ______ is characterized by shared decentralized decision
making, extreme horizontal specialization, few management levels and minimal formal controls
with very few rules, policies, and procedures.
Affirmative Action - correct answer ✔✔An effort to give preference in employment to women
and minority group members.
after-action review - correct answer ✔✔a structured review of lessons learned and results
accomplished through a completed project, task force assignment, or special operation
age discrimination - correct answer ✔✔An unfair treatment that penalizes an employee in a job
or as a job applicant for being over the age of 40.
assessment center - correct answer ✔✔A nodal establishment that examines how job
candidates handle simulated work situations
,balance sheet - correct answer ✔✔A financial statement that shows assets and liabilities at one
point in time.
Balanced Scorecard - correct answer ✔✔A strategy management tool that measures
performance on financial, customer service, internal process, and innovation and learning goals.
Behaviorally anchored rating scale (BARS) - correct answer ✔✔An approach that uses specific
descriptions of actual behaviors to rate various levels of performance.
Bona fide occupational qualifications - correct answer ✔✔Employment criteria justified by
capacity to perform a job.
bonus pay - correct answer ✔✔Remuneration that provides one-time payments based on
performance accomplishments.
bonuses - correct answer ✔✔______ are extra pay awards for special performance
accomplishments.
breakeven analysis - correct answer ✔✔The technique that performs what-if calculations under
different revenue and cost conditions.
breakeven point - correct answer ✔✔The point of balance that occurs where revenues just
equal costs.
Bureaucracies - correct answer ✔✔______ rely on a division of labor, hierarchical control,
promotion by merit with career opportunities for employees, and administration by rule.
bureaucratic control - correct answer ✔✔The ability to influence behavior through authority,
policies, procedures, job descriptions, budgets, and day-to-day supervision.
, career development - correct answer ✔✔The process of managing how a person grows and
progresses in a career.
Career Planning - correct answer ✔✔The process of matching career goals and individual
capabilities with opportunities for their fulfillment.
centralization - correct answer ✔✔______ is the degree to which the authority to make
decisions is restricted to higher levels of management.
clan control - correct answer ✔✔The ability to influence behavior through social norms and
peer expectations.
Coaching - correct answer ✔✔A training process that occurs as an experienced person offers
performance advice to a less-experienced person.
collective bargaining - correct answer ✔✔The process of negotiating, administering, and
interpreting a labor contract.
compressed workweek - correct answer ✔✔A ______ allows a full-time job to be completed in
fewer than the standard five days.
concurrent control - correct answer ✔✔A type of control that focuses on what happens during
the work process.
conglomerate - correct answer ✔✔A ______ is a single corporation that contains a number of
unrelated businesses.
