Marketing Research
By Carl Mcdaniel
12th Edition
,Table Of Contents
1 Steps In Creating Market Insights And The Growing Role Of Marketing Analytics
2 Secondary Data: A Potential Big Data Input
3 Measurement To Build Marketing Insight
4 Acquiring Data Via A Questionnaire
5 Sample Design
6 Traditional Survey Research
7 Qualitative Research
8 Online Marketing Research: The Growth Of Mobile And Social Media Research
9 Primary Data Collection: Observation
10 Marketing Analytics
11 Primary Data: Experimentation And Test Markets
12 Data Processing And Basic Data Analysis
13 Statistical Testing Of Differences And Relationships
14 More Powerful Statistical Methods
15 Communicating Analytics And Research Insights
,Chapter 1
Steps In Creating Market
Insights And The Growing Role
Of Marketing Analytics
Learning Objectives
1. Comprehend The Marketing Environment Within Which Managers
Must Make Decisions.
2. Examine The Growing Impact Of Marketing Analytics.
3. Analyze The Problem Definition Process.
4. Learn The Steps Involved In The Marketing Research Process.
5. Understand The Components Of The Research Request.
6. Appreciate The Importance Of The Marketing Research Proposal.
7. Comprehend The Impact Of Marketing Analytics, Big Data, And The
Growth Of Unsupervised Learning.
8. Examine What Motivates Decision Makers To Use Marketing
Research Information.
Key Terms
Big Data Case Analysis Casual Studies
Descriptive Function Descriptive Studies Diagnostic Function
Experience Surveys Experiments Exploratory Research
Hypothesis Management Marketing Research
Decision Problem
Marketing Research Marketing Research Online Marketing Research
Objective Community Problem
Marketing Strategy Nonprobability Sample Observation
Research
Opportunity Identification Pilot Studies Predictive Function
Probability Sample Request For Proposal (Rfp) Research Design
Research Request Situation Analysis Structural Data
Supervised Learning Survey Research Unstructured Data
Unsupervised Learning Variable
, Chapter Summary
This Chapter Serves As An Introduction To Marketing Research. It Starts By
Defining Marketing Research And Then Explaining Its Various Roles. Social
Media Has Changed The Relationship Between Firms And Their Customers And
This Is Briefly Addressed.
Also Addressed Is The Role Of Analytics In Marketing And Marketing Research.
The Chapter Then Describes The Research Process. This Begins With A
Description Of The Problem (Or Opportunity) Definition Process. It Then Moves
To A Discussion Of What Information/Data Is Required For The Research And
How Ultimately A Decision Will Be Made. Next, The Chapter Discusses The
Types Of Research That Can Be Performed, Such As Exploratory Or Secondary
Data Analysis. Once The Data Needs Have Been Identified, The Book Discusses
Checking To See If That Data Already Exists. If It Does, The Firm Does Not Need
To Spend Time And Money To Generate The Data.
Next, It Describes The Research Objectives And How To Convert These To Hypotheses.
Next, The Chapter Discusses Basic Methods Of Research Like Surveys,
Observations, And Experiments. As Part Of This, It Discusses Sampling
Procedures, Collecting The Data, Analyzing The Data, And Then Reporting On
The Data.
The Chapter Then Discusses How To Manage The Research Process. It Describes
The Research Request, An Rfp, A Proposal, And What To Look For In A
Supplier. It Then Explains The Impact Of ―Big Data‖ And Marketing Analytics.
The Chapter Closes With A Discussion Of What Motivates Managers And
Decision Makes To Actually Use The Resulting Research Information.