INTRODUCTION TO IT – C182 WGU
EXAM QUESTIONS AND DETAILED
ANSWERS
What is Information Technology - ANSWER- 1) The task of gathering
data and processing it into information and the ability to disseminate that
information using technology
2) The technology itself that permits creating, maintaining and making
information accessible, which includes the software, data, and computer
networks
3) The collection of people who enable the processing of data and
provide IT support (the computer, networks and operating systems).
What is not Information Technology? - ANSWER- 1) Raw data alone is
not IT
,2) Standalone technology devices and software (such as purely output
devices). Use of technology itself to a means is not IT (ex: a background
check)
3) People doing personal things outside the scope of information
dissemination (such as making a birthday card for someone).
System Administrator duties - ANSWER- - Maintaining operating
system of a computer system
- Supporting the user
- Installing new information
Network Administrator duties - ANSWER- - Physically laying down
cable
- Making connections
- Working with the network hardware (routers and switches)
- Supporting physical network
Database Administrator duties - ANSWER- - Focus on design,
development and support of data management systems (DBMS)
,- Support, maintain, do performance tuning, and schema development on
DBMSs
Security Administrators duties - ANSWER- - Stay informed of the many
different types of attacks (denial of service, IP spoofing, buffer
overflow, etc.)
- Install, configure and administer appropriate firewall security to protect
the organization systems
- Work proactively against intrusions
Web Administrator duties - ANSWER- - Install, configure, maintain,
secure and troubleshoot web server
- May be required to set up password files and establish locations where
server scripts can be stored and tested.
Buffer overflow - ANSWER- Allows hackers to invade computer
memory with their own code
Difference between System and Network administrators - ANSWER-
System Administrators: work with users
, Network Administrators: work with the physical network
Difference between Database and Web administrators - ANSWER-
Database: Works specifically with DBMS
Web: works with webpages that serve the DBMS
Difference between Security and Web administrators - ANSWER-
Security: Secure data access
Web: Secure webpage access
Difference between Security and Network administrators - ANSWER-
Security: securing the network parameter by allowing/denying access to
data ports over the network; working with firewalls specifically
Network: Physically installing and securing networking devices.
Skills and duties of IT Personnel - ANSWER- - Troubleshooting
problem solving
- Knowledge of operating systems
- System level programming
EXAM QUESTIONS AND DETAILED
ANSWERS
What is Information Technology - ANSWER- 1) The task of gathering
data and processing it into information and the ability to disseminate that
information using technology
2) The technology itself that permits creating, maintaining and making
information accessible, which includes the software, data, and computer
networks
3) The collection of people who enable the processing of data and
provide IT support (the computer, networks and operating systems).
What is not Information Technology? - ANSWER- 1) Raw data alone is
not IT
,2) Standalone technology devices and software (such as purely output
devices). Use of technology itself to a means is not IT (ex: a background
check)
3) People doing personal things outside the scope of information
dissemination (such as making a birthday card for someone).
System Administrator duties - ANSWER- - Maintaining operating
system of a computer system
- Supporting the user
- Installing new information
Network Administrator duties - ANSWER- - Physically laying down
cable
- Making connections
- Working with the network hardware (routers and switches)
- Supporting physical network
Database Administrator duties - ANSWER- - Focus on design,
development and support of data management systems (DBMS)
,- Support, maintain, do performance tuning, and schema development on
DBMSs
Security Administrators duties - ANSWER- - Stay informed of the many
different types of attacks (denial of service, IP spoofing, buffer
overflow, etc.)
- Install, configure and administer appropriate firewall security to protect
the organization systems
- Work proactively against intrusions
Web Administrator duties - ANSWER- - Install, configure, maintain,
secure and troubleshoot web server
- May be required to set up password files and establish locations where
server scripts can be stored and tested.
Buffer overflow - ANSWER- Allows hackers to invade computer
memory with their own code
Difference between System and Network administrators - ANSWER-
System Administrators: work with users
, Network Administrators: work with the physical network
Difference between Database and Web administrators - ANSWER-
Database: Works specifically with DBMS
Web: works with webpages that serve the DBMS
Difference between Security and Web administrators - ANSWER-
Security: Secure data access
Web: Secure webpage access
Difference between Security and Network administrators - ANSWER-
Security: securing the network parameter by allowing/denying access to
data ports over the network; working with firewalls specifically
Network: Physically installing and securing networking devices.
Skills and duties of IT Personnel - ANSWER- - Troubleshooting
problem solving
- Knowledge of operating systems
- System level programming