CISS Chapter 10 UPDATED ACTUAL
Exam Questions and CORRECT Answers
This decision model helps middle-level managers control the work of the organization, such as
financial planning and sales promotion planning. - CORRECT ANSWER - Tactical model
Monthly sales and production reports are examples of ________ reports. - CORRECT
ANSWER - Periodic
________ systems are also known as knowledge-based systems. - CORRECT ANSWER -
Knowledge work
________-level managers need summarized information in weekly or monthly reports in order to
develop budget projections and evaluate the performance of supervisors. - CORRECT
ANSWER - Middle
This typically consists of transactions from the transaction processing system. - CORRECT
ANSWER - Internal data
Supervisors' responsibilities include operational matters. - CORRECT ANSWER - True
The management information system records day-to-day transactions, such as customer orders,
bills, inventory levels, and production output. - CORRECT ANSWER - False
Middle-level managers are responsible for tactical planning and the implementation of long-term
goals. - CORRECT ANSWER - True
There are three basic decision models used in GDSS: operational, strategic, and financial. -
CORRECT ANSWER - False
, Who is responsible for operational matters and monitoring day-to-day events? - CORRECT
ANSWER - Supervisors
The ________ keeps records of the number of each kind of part or finished good in the
warehouse. - CORRECT ANSWER - Inventory control system
This level of management is concerned with long-range planning and uses information that will
help them plan the future growth and direction of the organization. - CORRECT
ANSWER - Top management
Demand reports do not have to be produced on a regular basis. - CORRECT ANSWER -
True
TPS stands for ________. - CORRECT ANSWER - Transaction processing system
A(n) ________ decision support system is used to support collective work. - CORRECT
ANSWER - Group
Expert systems capture the knowledge of human experts and store it in a knowledge base. -
CORRECT ANSWER - True
The research department identifies, investigates, and develops new products and services. -
CORRECT ANSWER - True
Accounts payable refers to money the company owes its suppliers for materials and services it
has received. - CORRECT ANSWER - True
The ________ department tracks all sales, payments, and transfers of funds. - CORRECT
ANSWER - Accounting
Exam Questions and CORRECT Answers
This decision model helps middle-level managers control the work of the organization, such as
financial planning and sales promotion planning. - CORRECT ANSWER - Tactical model
Monthly sales and production reports are examples of ________ reports. - CORRECT
ANSWER - Periodic
________ systems are also known as knowledge-based systems. - CORRECT ANSWER -
Knowledge work
________-level managers need summarized information in weekly or monthly reports in order to
develop budget projections and evaluate the performance of supervisors. - CORRECT
ANSWER - Middle
This typically consists of transactions from the transaction processing system. - CORRECT
ANSWER - Internal data
Supervisors' responsibilities include operational matters. - CORRECT ANSWER - True
The management information system records day-to-day transactions, such as customer orders,
bills, inventory levels, and production output. - CORRECT ANSWER - False
Middle-level managers are responsible for tactical planning and the implementation of long-term
goals. - CORRECT ANSWER - True
There are three basic decision models used in GDSS: operational, strategic, and financial. -
CORRECT ANSWER - False
, Who is responsible for operational matters and monitoring day-to-day events? - CORRECT
ANSWER - Supervisors
The ________ keeps records of the number of each kind of part or finished good in the
warehouse. - CORRECT ANSWER - Inventory control system
This level of management is concerned with long-range planning and uses information that will
help them plan the future growth and direction of the organization. - CORRECT
ANSWER - Top management
Demand reports do not have to be produced on a regular basis. - CORRECT ANSWER -
True
TPS stands for ________. - CORRECT ANSWER - Transaction processing system
A(n) ________ decision support system is used to support collective work. - CORRECT
ANSWER - Group
Expert systems capture the knowledge of human experts and store it in a knowledge base. -
CORRECT ANSWER - True
The research department identifies, investigates, and develops new products and services. -
CORRECT ANSWER - True
Accounts payable refers to money the company owes its suppliers for materials and services it
has received. - CORRECT ANSWER - True
The ________ department tracks all sales, payments, and transfers of funds. - CORRECT
ANSWER - Accounting
