Semester 1 2025 (226395) - DUE 16 May 2025; 100%
correct solutions and explanations.
Question 1.1
In reference to the case study and based on the content from
Learning Unit 2, FlySafair and other low-cost airlines in South
Africa could maintain affordability of flights for passengers by
applying the following strategies:
▪ Increased labour productivity (3 marks)
To maintain affordability, airlines like FlySafair must improve
labour productivity, which means achieving more output
(services such as flights, customer service, etc.) per unit of
labour input. This can be achieved by:
Training staff to handle multiple tasks efficiently (e.g.,
cabin crew assisting with check-in processes).
Using technology to automate routine tasks (e.g., online
check-ins, self-service kiosks).
Optimising schedules to reduce downtime for pilots and
crew, ensuring maximum use of human resources.
These steps allow the airline to run more efficiently, reducing
operational costs without compromising safety or service
quality.