Summary Healthcare Procurement
Master: HCM/ZOMA
Vak: Healthcare Procurement. GW4009M
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Contents
Summary Healthcare Procurement......................................................................1
Value based procurement................................................................................ 3
Value-Based procurement framework (Bax, Stanberry)...................................8
Purchasing wheel........................................................................................... 11
Reimbursement methods: contract types......................................................14
Public procurement process...........................................................................19
Relational contracting.................................................................................... 21
Sustainability.................................................................................................. 26
The Health insurer.......................................................................................... 28
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Value based procurement
The purchasing function in healthcare is no longer seen as a purely administrative task focused on cost
reduction. Instead, it plays a strategic role in shaping the quality, accessibility, and sustainability of care.
In a healthcare system under pressure from rising costs, workforce shortages, and increasing complexity of care,
effective purchasing and supply management (PSM) is essential to:
Align resources with health outcomes.
Enable cross-provider collaboration.
Promote innovation and value creation.
Thus, purchasing becomes a strategic function when it:
Influences core service delivery (e.g., commissioning youth care or long-term care).
Supports public or organizational policy goals (e.g., prevention, equity).
Shapes provider behaviour through incentives, contract forms, or partnership models.
Goal alignment in healthcare procurement
One of the central challenges in public healthcare procurement is goal misalignment between:
Purchasers (e.g., municipalities, insurers),
Providers (e.g., hospitals, care organizations),
Citizens and patients.
Value-based procurement (VBP) explicitly addresses this by aiming to align purchasing practices with shared
objectives, such as:
Health outcomes (not just activity levels),
Patient experience,
Cost-effectiveness over the care continuum.
This requires translating high-level goals into contractual, financial, and relational mechanisms that drive
behaviours across the care chain. For example, aligning performance indicators in youth care contracts with the
desired long-term outcomes for children and families, not just throughput.
What is VBP?
Value-Based Procurement refers to purchasing strategies that aim to maximize value for patients and society,
rather than minimizing short-term costs. It builds on the idea of Value-Based Healthcare (Porter & Teisberg),
where value is defined as:
Value = Health Outcomes / Costs over the full cycle of care
Key principles of VBP:
Shift from input- and volume-based purchasing to outcome- and impact-driven procurement.
Focus on total cost of care rather than price per unit.
Foster long-term collaboration rather than transactional relationships.
Use MEAT (Most Economically Advantageous Tender) criteria that incorporate quality, sustainability,
and social value.
Tools and methods include:
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Outcome-based contracting
Competitive dialogue
Innovation partnerships
Lifecycle costing
Co-design with providers and users
When is Purchasing Strategic?
Purchasing and supply management becomes strategic when it:
Influences the organization’s core mission, such as improving child development outcomes in youth
care.
Engages in market shaping (e.g., stimulating entry of innovative or socially inclusive providers).
Promotes policy goals (e.g., sustainability, digital transformation, health equity).
Builds long-term partnerships to improve service delivery.
This contrasts with transactional or tactical purchasing, which focuses on short-term cost, quantity, or
compliance.
The Role of Purchasing in Organisational Performance
Effective procurement contributes to organizational performance by:
Ensuring cost-efficiency and budget control.
Driving quality improvement through supplier selection and performance management.
Supporting innovation and process redesign (e.g., digital health, community-based models).
Enhancing resilience and continuity of services, especially during demand shocks.
For municipalities responsible for social care and youth services, purchasing decisions influence not only
organizational costs but also citizen well-being, social cohesion, and public trust.
Youth Care Procurement by Municipalities: Processes, Challenges, and Dilemmas
Since the decentralization of Youth Care in the Netherlands (2015), municipalities are responsible for
commissioning youth services. This shift has introduced several challenges and dilemmas:
Key Process Challenges:
Fragmentation: Many small providers, varied quality.
Procurement capacity: Municipalities often lack expertise in complex contracting.
Data limitations: Difficulties in linking spending to outcomes.
Financial pressure: Budget cuts drive focus on volume and price, undermining VBP.
Strategic Dilemmas:
Relational vs. transactional procurement: Should municipalities build long-term trust with providers or
compete annually on price?
Outcomes vs. outputs: How to reward providers for long-term youth well-being rather than short-term
interventions?
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Equity vs. efficiency: How to support smaller local providers without sacrificing scalability or
performance?
Solutions under development:
Outcome-based commissioning pilots.
Collaborative purchasing across municipalities (regional tendering).
Use of competitive dialogue and relational contract models.
Integration of positive health and social return indicators in tender criteria.
Purchasing of Healthcare vs. Purchasing for Healthcare
Purchasing of healthcare:
Involves the commissioning of clinical services such as hospital care, mental health services, or chronic
disease management.
Outcomes are often uncertain, multi-dimensional, and difficult to specify contractually.
Requires flexible, relational, or outcome-based contracts, and may involve procedures like competitive
dialogue or innovation partnerships.
Key characteristics:
- Complex and person-centered services: Healthcare services are not uniform commodities.
They vary across individuals, populations, and care trajectories, making them inherently
difficult to define in advance.
- Outcome-driven: The objective is not just to purchase activity or capacity (e.g., number of
consultations), but to achieve tangible health outcomes (e.g., reduced hospital admissions,
improved quality of life).
- Information asymmetry and dependency: Public purchasers often lack full visibility into the
medical knowledge, quality practices, or cost structures of provider
- High relational and coordination needs: Purchasing often requires relational contracts, long-
term collaboration, and joint governance, especially in integrated care models.
Purchasing for healthcare:
Refers to the acquisition of supporting products and services—e.g., IT systems, building maintenance,
diagnostic equipment.
These purchases are typically more transactional, allowing the use of open or restricted procedures
with clearly defined specifications.
Key characteristics:
- Standardized or semi-standardized products and services: Specifications (technical, quality,
volume) can usually be defined in advance.
- Focus on inputs rather than outcomes: The procurement goal is to ensure reliable delivery of
equipment, materials, or external services, not to improve health outcomes directly.
- Transactional in nature: There is often less need for long-term relational contracting, although
framework agreements or bundled services may still apply.
Maturity
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