CompTia A+ 220-1001 Core 1 Certification
Practice Exam Questions and Verified Answers
Which of the following is the MOST likely reason the mouse isn't working? answer - The USB
mouse receiver is not plugged into the computer
Which of the following will ensure optimal system cooling? (Select THREE). answer - Keep the
ambient temperature below 80° F.
Bundle cables together and secure unused cables to the case.
Leave space between the case and any walls or obstructions.
The integrated mouse, the small monitor, and the compact nature of the keyboard are impeding
your work when you use a notebook, but you still need a system that is portable if necessary.
What is your best option? answer - Buy a docking station for your notebook.
You provide desktop support for a small company. The company has two locations in the same
city, but they are several miles away. You get a call from a user who is having problems installing
a new device. You try to tell the user how to update the driver for the device over the phone,
but he is having a hard time understanding your directions and is becoming frustrated.
What should you do? answer - Establish a Remote Desktop connection and update the driver.
You need to create a virtualization environment on your Windows 10 system using Client Hyper-
V to test potentially rogue applications that end users' downloads from the internet.
,Because the applications may be malicious, you need to isolate the virtual machines from your
production network and the host system; however, you need the virtual machines to be able to
communicate with each other.
Which type of virtual network should you implement? answer - A private virtual network
A technician is replacing a SOHO router and has configured DHCP to assign private IP addresses
to hosts on the local network. These hosts can communicate with each other, but users can't
browse the internet.
Which of the following changes to the SOHO router is MOST likely to restore internet
connectivity? answer - Configure the SOHO router for NAT
Which component in a laser printer applies toner to the drum, causing the toner to stick to the
charged areas on the drum? answer - Developing roller
Steve, a computer technician, received a helpdesk ticket for a computer that will not start.
When Steve powered the computer on, there was one long and two short beeps. Which of the
following programs is reporting this error condition? answer - POST
A technician is replacing a hard drive in a laptop.
Which of the following is the FIRST action the technician should perform before opening the
laptop case? answer - Review the laptop manufacturer's documentation.
Google Cloud, Amazon Web Services, and Microsoft Azure are some of the most widely used
cloud storage solutions for enterprises. Which of the following factors prompt companies to
take advantage of cloud storage? answer - Growing demand for storage
Need to bring costs down
Which connector is used with unshielded twisted pair (UTP) cable? answer - RJ45
, A user generates printouts consisting of several pages of seemingly random characters every
time he prints to a network printer. The printer seems to work fine for all other users. What is
the most likely cause of the problem? answer - The user is using an incorrect printer driver.
You're responsible for ordering consumables for your organization's printers. Users print from
these printers frequently and demand the utmost in reliability.
Which of the following would be the BEST option when ordering new toner for these printers?
answer - Toner cartridges recommended by the printer manufacturer.
You are an IT technician for your company. Your boss has asked you to set up and configure a
wireless network to service all of the conference rooms.
Which of the following features lets you allow or reject client connections by hardware address?
answer - MAC address filtering
A technician must press a cable connector's retaining tab to remove a faulty fiber optic network
cable. Which of the following connectors does the cable use? answer - LC
You have subscribed to a cloud-based service to synchronize data between your mobile device
and your PC. Before allowing the data to be synchronized, this service uses a process where the
cloud service and the client on the mobile device verify each other's security certificates.
What is this process called? answer - Mutual authentication
A user in the sales department cannot get his laptop to display through a projector. He sees the
screen output on the built-in display, but the video is not being seen on the projector.
Which of the following steps would be BEST to try first? answer - Use the Fn key to redirect
display to the external video port.
answer -
Practice Exam Questions and Verified Answers
Which of the following is the MOST likely reason the mouse isn't working? answer - The USB
mouse receiver is not plugged into the computer
Which of the following will ensure optimal system cooling? (Select THREE). answer - Keep the
ambient temperature below 80° F.
Bundle cables together and secure unused cables to the case.
Leave space between the case and any walls or obstructions.
The integrated mouse, the small monitor, and the compact nature of the keyboard are impeding
your work when you use a notebook, but you still need a system that is portable if necessary.
What is your best option? answer - Buy a docking station for your notebook.
You provide desktop support for a small company. The company has two locations in the same
city, but they are several miles away. You get a call from a user who is having problems installing
a new device. You try to tell the user how to update the driver for the device over the phone,
but he is having a hard time understanding your directions and is becoming frustrated.
What should you do? answer - Establish a Remote Desktop connection and update the driver.
You need to create a virtualization environment on your Windows 10 system using Client Hyper-
V to test potentially rogue applications that end users' downloads from the internet.
,Because the applications may be malicious, you need to isolate the virtual machines from your
production network and the host system; however, you need the virtual machines to be able to
communicate with each other.
Which type of virtual network should you implement? answer - A private virtual network
A technician is replacing a SOHO router and has configured DHCP to assign private IP addresses
to hosts on the local network. These hosts can communicate with each other, but users can't
browse the internet.
Which of the following changes to the SOHO router is MOST likely to restore internet
connectivity? answer - Configure the SOHO router for NAT
Which component in a laser printer applies toner to the drum, causing the toner to stick to the
charged areas on the drum? answer - Developing roller
Steve, a computer technician, received a helpdesk ticket for a computer that will not start.
When Steve powered the computer on, there was one long and two short beeps. Which of the
following programs is reporting this error condition? answer - POST
A technician is replacing a hard drive in a laptop.
Which of the following is the FIRST action the technician should perform before opening the
laptop case? answer - Review the laptop manufacturer's documentation.
Google Cloud, Amazon Web Services, and Microsoft Azure are some of the most widely used
cloud storage solutions for enterprises. Which of the following factors prompt companies to
take advantage of cloud storage? answer - Growing demand for storage
Need to bring costs down
Which connector is used with unshielded twisted pair (UTP) cable? answer - RJ45
, A user generates printouts consisting of several pages of seemingly random characters every
time he prints to a network printer. The printer seems to work fine for all other users. What is
the most likely cause of the problem? answer - The user is using an incorrect printer driver.
You're responsible for ordering consumables for your organization's printers. Users print from
these printers frequently and demand the utmost in reliability.
Which of the following would be the BEST option when ordering new toner for these printers?
answer - Toner cartridges recommended by the printer manufacturer.
You are an IT technician for your company. Your boss has asked you to set up and configure a
wireless network to service all of the conference rooms.
Which of the following features lets you allow or reject client connections by hardware address?
answer - MAC address filtering
A technician must press a cable connector's retaining tab to remove a faulty fiber optic network
cable. Which of the following connectors does the cable use? answer - LC
You have subscribed to a cloud-based service to synchronize data between your mobile device
and your PC. Before allowing the data to be synchronized, this service uses a process where the
cloud service and the client on the mobile device verify each other's security certificates.
What is this process called? answer - Mutual authentication
A user in the sales department cannot get his laptop to display through a projector. He sees the
screen output on the built-in display, but the video is not being seen on the projector.
Which of the following steps would be BEST to try first? answer - Use the Fn key to redirect
display to the external video port.
answer -
