TEST BANK FOR
m m
HumanmResourcemManagement m6CEmSandramSteen,mRaymond mAndrew mNoe,mJohnmR.mHollenbeck
,mBarrymGerhart,mPatrickmM.mWright
Chapter 1-11Answers are at the Eand of Each Chapter
m m m m m m m m
Chapter 1 m
Student name:
m
1) Managersmand meconomistsmtraditionallymhavemseenmhumanmresourcemmanagement masmamsourcem
of mvaluemtomtheirmorganizations.
⊚m true
⊚m false
2) Themconcept mof m"humanmresourcemmanagement"mimpliesmthat memployeesmareminterchangeabl
e,measilymreplaced massetsmthat mshould mbemmanaged mlikemanymothermphysicalmasset.
⊚m true
⊚m false
3) Nomtwomhumanmresourcemdepartmentsmwillmhavempreciselymthemsamemrolesm and mresponsibilities.
⊚m true
⊚m false
4) Recruitment mrefersmtomthemprocessmbymwhichmanmorganizationmselectsmapplicantsmwithmthemrig
ht mknowledge,mskills,mand mabilitiesmtomhelpmthemorganizationmachievemitsmgoals.
⊚m true
⊚m false
5) Performancemmanagement mrequiresmthat memployeemactivitiesmand moutputsmmatchmt
hemindividual'smgoals.
⊚m true
⊚m false
Versionm1 1
,6) Important mdecisionsminmplanningmpaymand mbenefitsmincludemhow mmuchmtomoffermemployeesm
inmsalarymormwages,masmopposed mtombonuses,mcommissions,mand mothermperformance-
related mpay.
⊚m true
⊚m false
7) Themshift mtomself-servicemrequiresmHRmtomspend mmoremtimemonmday-to-daymtransactionalmtasks.
⊚m true
⊚m false
8) Compliancemwithmlawsmand mregulationsmismnot manmHRmresponsibility,mbut mrathermthems
olemresponsibilitymof mmanagersmwithinmthemorganization.
⊚m true
⊚m false
9) HRmismincreasinglymbecomingmampurelymadministrativemfunction.
⊚m true
⊚m false
10) Asmpart mof mitsmstrategicmrole,monemof mthemkeymcontributionsmHRmcanmmakemismtomengage
minmevidence-based mHRM.
⊚m true
⊚m false
11) CanadamunderperformsmthemUnited mStatesmwithmrespect mtomproductivity.
⊚m true
⊚m false
12) HRMmshould mhavemamsignificant mroleminmcarryingmout mammergermormacquisition.
⊚m true
⊚m false
Versionm1 2
,13) Non-
traditionalmworkersme.g.mcontractorsmand mtemporarymworkers,mcurrentlymrepresent mmoremtha
nm50mpercent mof mthemworkforce,mand mthismpercentagemismexpected mtomincreasemsignificantly.
⊚m true
⊚m false
14) Settingmupmambusinessmenterpriseminmanothermcountrym(e.g.mbuildingmamfactoryminmChina)mismcall
ed moutsourcing.
⊚m true
⊚m false
15) Recent msurveysmindicatemthat mthemgeneralmpublicmand mmanagersmdomnot mhavempositi
vemperceptionsmof mthemethicalmconduct mof mbusinesses.
⊚m true
⊚m false
16) HRmactivitiesmaremcarried mout mexclusivelymbymHRmspecialistsm inmsmall morganizations.
⊚m true
⊚m false
17) Canada'smlabourmforcemismaging.
⊚m true
⊚m false
18) Mobilemdevicesmaremincreasinglymbeingmused mtomaccessmHRmprocesses,m information,ma
nd mcollaborativemtools.
⊚m true
⊚m false
Versionm1 3
, 19) Asmamtypemof mresource,mhumanmcapitalmrefersmto:
A) themwages,mbenefits,mand mothermcostsmincurred minmsupport mof mHRmfunctionsmwithinm
anmorganization.
B) executivemtalent mwithinmanmorganization.
C) themtax-deferred mvaluemof manmemployee'smpensionmplan.
D) employeemcharacteristicsmthat mcanmadd meconomicmvaluemtomthemorganization.
E) substitutesmformphysicalmassets.
20) Humanmcapitalmrefersmtomanmorganization'smemployeesmdescribed minmtermsmof mallmof mt
hemfollowing,mEXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) Whenmanmorganizationmismbettermthanmcompetitorsmat msomething,mand mcanmhold mthat madvanta
gemovermamsustained mperiod mof mtime,mit mismsaid mtomhavema:
A) differentiated mfocus.
B) sustainablemcompetitivemadvantage.
C) coremcompetency.
D) low-cost mcompetitivemadvantage.
E) absolutemadvantage.
22) Inmthemcontext mof mhumanmresources,mEX mrepresents:
A) Experiencemlevel
B) Emotionalmintelligence
C) Employeemengagement
D) Employeemexperience
E) Employeemexpectations
Versionm1 4
m m
HumanmResourcemManagement m6CEmSandramSteen,mRaymond mAndrew mNoe,mJohnmR.mHollenbeck
,mBarrymGerhart,mPatrickmM.mWright
Chapter 1-11Answers are at the Eand of Each Chapter
m m m m m m m m
Chapter 1 m
Student name:
m
1) Managersmand meconomistsmtraditionallymhavemseenmhumanmresourcemmanagement masmamsourcem
of mvaluemtomtheirmorganizations.
⊚m true
⊚m false
2) Themconcept mof m"humanmresourcemmanagement"mimpliesmthat memployeesmareminterchangeabl
e,measilymreplaced massetsmthat mshould mbemmanaged mlikemanymothermphysicalmasset.
⊚m true
⊚m false
3) Nomtwomhumanmresourcemdepartmentsmwillmhavempreciselymthemsamemrolesm and mresponsibilities.
⊚m true
⊚m false
4) Recruitment mrefersmtomthemprocessmbymwhichmanmorganizationmselectsmapplicantsmwithmthemrig
ht mknowledge,mskills,mand mabilitiesmtomhelpmthemorganizationmachievemitsmgoals.
⊚m true
⊚m false
5) Performancemmanagement mrequiresmthat memployeemactivitiesmand moutputsmmatchmt
hemindividual'smgoals.
⊚m true
⊚m false
Versionm1 1
,6) Important mdecisionsminmplanningmpaymand mbenefitsmincludemhow mmuchmtomoffermemployeesm
inmsalarymormwages,masmopposed mtombonuses,mcommissions,mand mothermperformance-
related mpay.
⊚m true
⊚m false
7) Themshift mtomself-servicemrequiresmHRmtomspend mmoremtimemonmday-to-daymtransactionalmtasks.
⊚m true
⊚m false
8) Compliancemwithmlawsmand mregulationsmismnot manmHRmresponsibility,mbut mrathermthems
olemresponsibilitymof mmanagersmwithinmthemorganization.
⊚m true
⊚m false
9) HRmismincreasinglymbecomingmampurelymadministrativemfunction.
⊚m true
⊚m false
10) Asmpart mof mitsmstrategicmrole,monemof mthemkeymcontributionsmHRmcanmmakemismtomengage
minmevidence-based mHRM.
⊚m true
⊚m false
11) CanadamunderperformsmthemUnited mStatesmwithmrespect mtomproductivity.
⊚m true
⊚m false
12) HRMmshould mhavemamsignificant mroleminmcarryingmout mammergermormacquisition.
⊚m true
⊚m false
Versionm1 2
,13) Non-
traditionalmworkersme.g.mcontractorsmand mtemporarymworkers,mcurrentlymrepresent mmoremtha
nm50mpercent mof mthemworkforce,mand mthismpercentagemismexpected mtomincreasemsignificantly.
⊚m true
⊚m false
14) Settingmupmambusinessmenterpriseminmanothermcountrym(e.g.mbuildingmamfactoryminmChina)mismcall
ed moutsourcing.
⊚m true
⊚m false
15) Recent msurveysmindicatemthat mthemgeneralmpublicmand mmanagersmdomnot mhavempositi
vemperceptionsmof mthemethicalmconduct mof mbusinesses.
⊚m true
⊚m false
16) HRmactivitiesmaremcarried mout mexclusivelymbymHRmspecialistsm inmsmall morganizations.
⊚m true
⊚m false
17) Canada'smlabourmforcemismaging.
⊚m true
⊚m false
18) Mobilemdevicesmaremincreasinglymbeingmused mtomaccessmHRmprocesses,m information,ma
nd mcollaborativemtools.
⊚m true
⊚m false
Versionm1 3
, 19) Asmamtypemof mresource,mhumanmcapitalmrefersmto:
A) themwages,mbenefits,mand mothermcostsmincurred minmsupport mof mHRmfunctionsmwithinm
anmorganization.
B) executivemtalent mwithinmanmorganization.
C) themtax-deferred mvaluemof manmemployee'smpensionmplan.
D) employeemcharacteristicsmthat mcanmadd meconomicmvaluemtomthemorganization.
E) substitutesmformphysicalmassets.
20) Humanmcapitalmrefersmtomanmorganization'smemployeesmdescribed minmtermsmof mallmof mt
hemfollowing,mEXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) Whenmanmorganizationmismbettermthanmcompetitorsmat msomething,mand mcanmhold mthat madvanta
gemovermamsustained mperiod mof mtime,mit mismsaid mtomhavema:
A) differentiated mfocus.
B) sustainablemcompetitivemadvantage.
C) coremcompetency.
D) low-cost mcompetitivemadvantage.
E) absolutemadvantage.
22) Inmthemcontext mof mhumanmresources,mEX mrepresents:
A) Experiencemlevel
B) Emotionalmintelligence
C) Employeemengagement
D) Employeemexperience
E) Employeemexpectations
Versionm1 4