Semester 1 2025 - DUE 14 May 2025; 100% correct solutions
and explanations.
Section A: Emotional Intelligence
Question 1: Define Emotional Intelligence (EI) and describe
its components (self-awareness, self-regulation, motivation,
empathy, and social skills).
Definition of Emotional Intelligence (EI)
Emotional Intelligence (EI) is the capacity to be aware of,
control, and express one’s emotions, as well as the ability to
handle interpersonal relationships judiciously and
empathetically. It involves the intelligent use of emotions in
everyday life to manage stress, communicate effectively,
empathize with others, overcome challenges, and defuse
conflict. Daniel Goleman, a leading psychologist in the field,
identifies EI as a set of emotional and social skills that
collectively establish how well we perceive and express
ourselves, develop and maintain social relationships, cope with
challenges, and use emotional information effectively and
meaningfully.
In the context of education, EI plays a critical role in learners’
social interactions, emotional development, and academic
performance. For learners like Thabo, who are experiencing
emotional and behavioural challenges due to socio-economic
stressors, the development of EI can serve as a foundation for