CPOA Exam 2025 Questions and
Answers
Paraoptometric Definition - ANSWER✔✔-"A person who works under the direct
supervision of a licensed doctor of optometry: collects patient data, administers routine,
yet technical, tests of the patients' visual capabilities: and assists in office management"
State laws may limit, restrict, or otherwise affect the duties that may be performed by
the paraoptometric
What are the duties of a paraoptometric? - ANSWER✔✔--Assist the Optometrist
-Supervise the office staff
-Test the visual acuity of a patient
-Order office supplies
-Collect and record patient data
,The government agency that protects the privacy of patients is known as: -
ANSWER✔✔-B. HIPAA
" To keep the visual welfare of the patient uppermost at all times" is a statement from
the American Optometrist Association's _____ _____ _____ - ANSWER✔✔-Code of
Ethics
List the four elements of telephone courtesy described in this chapter 1 - ANSWER✔✔-
Politeness, Kindness, Consideration, Respect for others
When taking a call from a patients for the optometrist, which of the following should be
attached to the message? - ANSWER✔✔-C. The patient record
When a "shopper" calls - ANSWER✔✔-B. Think of the caller as a potential patient.
When scheduling an appointment - ANSWER✔✔-Offer two different appointment
times, and tell the new patients to arrive early to complete paperwork
Loss of vision, severe pain in the eye, and flashing lights are complaints that should be
handled as - ANSWER✔✔-B. An emergency visit
Use of a letter, card, email, or phone call to notify a patient of need to schedule an
appointment - ANSWER✔✔-Recall
Determining the priority of the patient's complaints - ANSWER✔✔-Triage
The Simplest and most widely used method of filing - ANSWER✔✔-A. Alphabetical
, What is the reason for close monitoring when ordering solution and drugs? -
ANSWER✔✔-If you order too many, they may expire before use
The office electric bill is an example of accounts______? - ANSWER✔✔-Payable
The money owed to the doctor or practice from a patient after the insurance has paid is
known as accounts______? - ANSWER✔✔-Receivable
Money Used mostly for postage sue and small amounts of office supplies is known as -
ANSWER✔✔-C. Petty Cash
The best time to discuss payment policies with a patient is - ANSWER✔✔-A. At the
time of the first exam, before the patient leaves the office
Explain the difference between vision care and medical insurance coverage. -
ANSWER✔✔-Vision care should be billed for routine eye exams, refraction, and
glasses. Medical insurance should be billed if the patients has a medical diagnosis, such
as glaucoma, cataracts, or an eye injury.
A letter sent to another health care provider concerning a patient who is being referred -
ANSWER✔✔-Consultation Letter
When medical records are requested, a _____ _____ must be signed by the patient, or
guardian if under 18 years old. - ANSWER✔✔-Records Release
Answers
Paraoptometric Definition - ANSWER✔✔-"A person who works under the direct
supervision of a licensed doctor of optometry: collects patient data, administers routine,
yet technical, tests of the patients' visual capabilities: and assists in office management"
State laws may limit, restrict, or otherwise affect the duties that may be performed by
the paraoptometric
What are the duties of a paraoptometric? - ANSWER✔✔--Assist the Optometrist
-Supervise the office staff
-Test the visual acuity of a patient
-Order office supplies
-Collect and record patient data
,The government agency that protects the privacy of patients is known as: -
ANSWER✔✔-B. HIPAA
" To keep the visual welfare of the patient uppermost at all times" is a statement from
the American Optometrist Association's _____ _____ _____ - ANSWER✔✔-Code of
Ethics
List the four elements of telephone courtesy described in this chapter 1 - ANSWER✔✔-
Politeness, Kindness, Consideration, Respect for others
When taking a call from a patients for the optometrist, which of the following should be
attached to the message? - ANSWER✔✔-C. The patient record
When a "shopper" calls - ANSWER✔✔-B. Think of the caller as a potential patient.
When scheduling an appointment - ANSWER✔✔-Offer two different appointment
times, and tell the new patients to arrive early to complete paperwork
Loss of vision, severe pain in the eye, and flashing lights are complaints that should be
handled as - ANSWER✔✔-B. An emergency visit
Use of a letter, card, email, or phone call to notify a patient of need to schedule an
appointment - ANSWER✔✔-Recall
Determining the priority of the patient's complaints - ANSWER✔✔-Triage
The Simplest and most widely used method of filing - ANSWER✔✔-A. Alphabetical
, What is the reason for close monitoring when ordering solution and drugs? -
ANSWER✔✔-If you order too many, they may expire before use
The office electric bill is an example of accounts______? - ANSWER✔✔-Payable
The money owed to the doctor or practice from a patient after the insurance has paid is
known as accounts______? - ANSWER✔✔-Receivable
Money Used mostly for postage sue and small amounts of office supplies is known as -
ANSWER✔✔-C. Petty Cash
The best time to discuss payment policies with a patient is - ANSWER✔✔-A. At the
time of the first exam, before the patient leaves the office
Explain the difference between vision care and medical insurance coverage. -
ANSWER✔✔-Vision care should be billed for routine eye exams, refraction, and
glasses. Medical insurance should be billed if the patients has a medical diagnosis, such
as glaucoma, cataracts, or an eye injury.
A letter sent to another health care provider concerning a patient who is being referred -
ANSWER✔✔-Consultation Letter
When medical records are requested, a _____ _____ must be signed by the patient, or
guardian if under 18 years old. - ANSWER✔✔-Records Release
