CPOA - Practice Management Exam
2025 Questions and Answers
Paraoptometric - ANSWER✔✔-A person who collects patient data, administers tests of
patient's visual capabilities, and assists in office management would be best described
as a/an
HIPAA - ANSWER✔✔-Health Insurance Portability and Accountability Act
telephone - ANSWER✔✔-The ____________ is the major acces in and out of the practice.
politeness, kindness, consideration, and respect for others - ANSWER✔✔-The basic
elements of telephone courtesy are ____________, ___________, ____________, and
_____________
third - ANSWER✔✔-The telephone should be answered no later than the __________
ring.
date and time, name, phone number and message - ANSWER✔✔-Phone message taken
should include _____________, ____________, ____________, and _____________.
, appointment schedule - ANSWER✔✔-Efficient _______________ _____________ is
essential to the smooth operation of any optometric process.
triage - ANSWER✔✔-Assigning priority to emergencies is called ____________
recall program - ANSWER✔✔-An effective _____________ _____________ can help
maintain a regular vision care program for patients.
aphabetical and numerical - ANSWER✔✔-The two types of filing systems are
______________ and _____________.
business supplies - ANSWER✔✔-All supplies used in the handling of the business
affairs in the office.
1 month - ANSWER✔✔-The paraoptometic should maintain at least ___ ___________
reserve supply
financial records - ANSWER✔✔-___________ __________ include an explanation of
when and how much income is received and where and how the expenses are paid.
chart of accounts - ANSWER✔✔-The _____________ ___________ _____________ is the
list of categories to which expenses are posted.
accounts payable - ANSWER✔✔-Any bill owed by the doctor of optometry is an
_____________ ___________.
petty cash - ANSWER✔✔-A fund used to pay for small dollar amounts
2025 Questions and Answers
Paraoptometric - ANSWER✔✔-A person who collects patient data, administers tests of
patient's visual capabilities, and assists in office management would be best described
as a/an
HIPAA - ANSWER✔✔-Health Insurance Portability and Accountability Act
telephone - ANSWER✔✔-The ____________ is the major acces in and out of the practice.
politeness, kindness, consideration, and respect for others - ANSWER✔✔-The basic
elements of telephone courtesy are ____________, ___________, ____________, and
_____________
third - ANSWER✔✔-The telephone should be answered no later than the __________
ring.
date and time, name, phone number and message - ANSWER✔✔-Phone message taken
should include _____________, ____________, ____________, and _____________.
, appointment schedule - ANSWER✔✔-Efficient _______________ _____________ is
essential to the smooth operation of any optometric process.
triage - ANSWER✔✔-Assigning priority to emergencies is called ____________
recall program - ANSWER✔✔-An effective _____________ _____________ can help
maintain a regular vision care program for patients.
aphabetical and numerical - ANSWER✔✔-The two types of filing systems are
______________ and _____________.
business supplies - ANSWER✔✔-All supplies used in the handling of the business
affairs in the office.
1 month - ANSWER✔✔-The paraoptometic should maintain at least ___ ___________
reserve supply
financial records - ANSWER✔✔-___________ __________ include an explanation of
when and how much income is received and where and how the expenses are paid.
chart of accounts - ANSWER✔✔-The _____________ ___________ _____________ is the
list of categories to which expenses are posted.
accounts payable - ANSWER✔✔-Any bill owed by the doctor of optometry is an
_____________ ___________.
petty cash - ANSWER✔✔-A fund used to pay for small dollar amounts
