Correct & Verified Answers
digital Darwinism Correct Answer-Implies that organizations which cannot adapt to the new
demands placed on them for surviving in the information age are doomed to extinction
disruptive technology Correct answer-A new product that alters the marketplace replacing the
need for previous technologies (~ to Effectiveness vs. Efficiency)
sustaining technology Correct Answer-Produces an improved product customers are eager to buy
innovator's dilemma Correct answer-discusses how established companies can take advantage of
disruptive technologies without hindering existing relationships with customers, partners, and
stakeholders
internet Correct answer-a massive network that connects computers all over the world and allows
them to communicate with one another
the internet began as an emergency military communication system operated by Correct answer-
DARPA (Department of Défense)
protocol Correct answer-standards that specify the format of data as well as the rules to be
followed during transmission
hypertext transport protocol Correct answer-The Internet protocol Web browsers use to request
and display Web pages using URL (Sir Tim Berners-Lee: 1990)
URL Correct answer-universal resource locator
world wide web (WWW) Correct Answer-Provides access to Internet information through documents
including text, graphics, audio, and video files that use a special formatting language called HTML
HTML Correct answer-hypertext markup language
web browser Correct Answer-Allows users to access the WWW (Mosaic - Marc Andresen: 1992)
reasons for growth of the WWW Correct answer--Microcomputer revolution (IBM PC: 1981)
-Advancements in networking
-Easy browser software
-Speed, convenience, and low cost of email
-Web pages easy to create and flexible
internet had impact on almost every industry including Correct answer--Travel
-Entertainment
-Electronics
-Financial services
-Retail
-Automobiles
-Education and training
, web 1.0 Correct answer-A term to refer to the WWW during its first few years of operation
between 1991 and 2003
ecommerce Correct Answer-Buying and selling of goods and services over the Internet
business Correct Answer-Includes ecommerce along with all activities related to internal and
external business operations
paradigm shift Correct answer-occurs when a new radical form of business enters the market that
reshapes the way companies and organizations behave
internet's impact on information Correct answer--Easy to compile
-Increased richness
-Increased reach
-Improved content
internet's impact-easy to compile Correct answer-searching for information on products, prices,
customers, suppliers, and partners is faster and easier when using the Internet.
internet's impact-increased richness Correct answer-refers to the depth and breadth of
information transferred between customers and business. Businesses and customers can collect and
track more detailed information when using the Internet
internet's impact-increased reach Correct answer-refers to the number of people a business can
communicate with, on a global basis. Businesses can share information with numerous customers all
over the world
internet's impact-improved content Correct answer-a key element of the Internet is its ability to
provide dynamic relevant content
mass customization Correct answer-The ability of an organization to tailor its products or services
to the customers' specifications (Scion, Mini, Dell)
personalization Correct Answer-Occurs when a company knows enough about a customer's likes
and dislikes that it can fashion offers more likely to appeal to that person
real simple syndications (RSS) Correct answer-a family of web feed formats used for web syndication
of programs and content
the long tail Correct Answer-Refers to the tail of a typically sales curve
intermediary Correct answer-Agents, software, or businesses that provide a trading infrastructure
to bring buyers and sellers together
-Disintermediation
-Reintermediation
-Cybermedia Tion
disintermediation Correct answer-- occurs when a business sells directly to the customer online
and cuts out the intermediary