QUESTIONS AND ANSWERS
Security drills ________
Keep staff aware of security risks
When patient records are kept electronically, it is important to ________ files to
prevent loss of information if the computer's hard drive crashes.
back up
The final step in the filing process is ________
storing
All filing equipment must be ________ to protect the confidentiality of medical
records.
secured
What constitutes an active file, as opposed to an inactive file?
The criteria are established by each individual practice
A variation of shelf filing kept on rolling shelves that slide along permanent tracks
in the floor is called ________.
Compactable files
The tapered rectangular or rounded extension at the top of a file folder is the
________.
tab
Which type of filing system allows several people to retrieve and return records at
one time?
Filing shelves
A numeric filing system should be used when ________ of patient information is
an issue.
confidentiality
Which of the following is a filing system that is best used by only one person at a
time?
Filing cabinets
Some medical offices keep older patient records and insurance records in
________ files
, Supplemental files
Files that feature pullout drawers that contain a metal bar equipped to handle
letter-size or legal-size documents are called ________.
verticle files
Which of the following is what the patient owes after the insurance company has
paid?
patient liability
In a typical medical practice, insurance claims are filed ________.
a few business days after the date of service
Patients who belong to a managed care health plan, such as an HMO, are
responsible for a small per-visit fee collected either prior to seeing the
practitioner or at the time the patient is leaving the office. This fee is commonly
called a(n) ________.
copayment
An insurance claims department compares the fee the doctor charges with the
benefits provided by the patient's health plan. This is called the ________.
review for allowable benefits
In which program can enrollees who are aged 65 and older continue to obtain
medical services at military hospitals and clinics as they did before they turned
65?
TRICARE for life
What percent of the allowable fee does Medicare pay the healthcare provider after
the annual deductible is met?
80% of allowed charges
One advantage of submitting claims electronically is ________
Electronic claim submissions are cost-efficient
If providers submit a claim for a simple procedure when in fact a more
complicated procedure was documented in the medical record, _______ may
occur
Underpayments