Questions & Answers (Rated A+)
What does OSHA stand for? - ANSWER - Occupational Safety and Health
Administration
What federal agency overseas and regulates safety in the work place and provides
training without cost? - ANSWER - OSHA
What is the most important component of patient safety? - ANSWER - Correctly
identifying the patient
A patient extending his/her arm for phlebotomy or undressing for a physical exam is
considered: - ANSWER - Implied Consent
Explaining to the patient the risks, benefits, possible outcomes and alternative therapies
is a form of: - ANSWER - Informed Consent
Obtaining a patient's signature to perform a procedure is called: - ANSWER - Written
Consent
A list of guarantees for those receiving medical care, including fair treatment and
autonomy over medical decisions: - ANSWER - Patients' Bill of Rights
What does POMR stand for? - ANSWER - Problem Oriented Medical Record
Which record should always be filed in chronological order? - ANSWER - POMR
The information contained within the medical record belongs to: - ANSWER - The
patient
Who owns the physical form containing the patient's information? - ANSWER - the
author or provider
What does CMS stand for? - ANSWER - Centers for Medicare and Medicaid Services
What is the standard claims form used by health care professionals to request
reimbursement for services rendered? - ANSWER - CMS-1500
Also known as a Superbill, an itemized form of services submitted to insurance
companies for reimbursement: - ANSWER - An encounter form
,This document allows patients access to their own medical records and allows release
of those records to other providers and individuals. - ANSWER - Release of Information
Form
What organization manages providers, hospitals, and other health care entities who
have agreed with an insurer or third party to provide health care at reduced rates? -
ANSWER - PPO
What Federal program provides heath insurance for those with limited income and
resources? - ANSWER - Medicaid
This Federal health insurance program provides insurance for those aged 65 or older,
certain people with disabilities, and those with ESRD. - ANSWER - Medicare
What is the healthcare plan for military personnel and their dependents to receive care
from civilian providers at the expense of the Federal government? - ANSWER - Tricare
Wage replacement and medical benefits for those injured on the job is: - ANSWER -
Workers' Compensation
What does ABN stand for? - ANSWER - Advanced Beneficiary Notice
This document is a notice the provider gives the patient before services are provided if,
based on Medicare coverage rules, the provider has reason to believe Medicare will not
pay for the service: - ANSWER - ABN
An insurance payment structure in which the insured pays a share of the payment made
against a claim, always written as a fraction for which the insurer pays the top number
and the patient pays the bottom number, e.g. 80/20. - ANSWER - Coinsurance
A part of insurance for which the patient pays a fee at the time of service: - ANSWER -
Copay
A specified amount of money that the insured must pay before an insurance company
will pay a claim: - ANSWER - Deductible
What does EOB stand for? - ANSWER - Explanation of Benefits
A statement detailing which services were paid, denied, or reduced by the patient's
insurance company: - ANSWER - EOB
Prior approval for treatment and procedures is called: - ANSWER - Preauthorization
What is the process required by some insurance carriers in which the provider must
prove medical necessity before performing a procedure? - ANSWER - Precertification
, When a provider sends a patient to another provider for specific care, what is this
process called? - ANSWER - A referral
This process confirms how a patient or their insurance provider will pay for services: -
ANSWER - Verification of Eligibility
What is the most important role of the Medical Assistant? - ANSWER - Patient
Education
Threatening a person with bodily harm is considered: - ANSWER - Assault
Unconsented physical contact with another person is considered: - ANSWER - Battery
What is the medical term for painful menstrual periods? - ANSWER - Dysmenorrhea
Of the following which is a medical assistant not allowed to perform? - ANSWER - ABG
Entering a patients room without knocking or having permission is an example of: -
ANSWER - Invasion of Privacy
Deception with the intent to deprive another person of his/her rights: - ANSWER - Fraud
What is the negligent delivery of professional services? - ANSWER - Malpractice
What is the failure to do something that a reasonably prudent individual would do under
similar circumstance? - ANSWER - Negligence
What should an MA do if they suspect spousal abuse? - ANSWER - Provide a brochure
or list of organizations that can assist the patient
While working at an pediatric office you suspect abuse with one of your patients, what
should you do? - ANSWER - report to provider
A civil wrong committed against a person or property: - ANSWER - Tort
Refers to the chronological documentation or paper trail of a specimen. - ANSWER -
Chain of Custody
What organization sets quality standards and issues certificates for human clinical
laboratories? - ANSWER - CLIA
What does the acronym CLIA stand for? - ANSWER - Clinical Laboratory Improvement
Amendments
What law protects the privacy of a patient's medical record? - ANSWER - HIPAA