Lecture Notes
Lecture Summaries
Business Communication Today,
16th Edition by Courtland Bovee
Complete Chapters are included
(Ch 1 to 19)
** Immediate Download
** Swift Response
** All Chapters included
,Table of Contents are given below
1.Professional Business Communication in the Age of Artificial Intelligence
2.Collaboration, Interpersonal Communication, and Business Etiquette
3.Communication Challenges in a Diverse, Global Marketplace
4.Planning Business Messages
5.Writing Business Messages
6.Completing Business Messages
7.Digital Media
8.Social Media
9.Visual Media
10.Writing Routine and Positive Messages
11.Writing Negative Messages
12.Writing Persuasive Messages
13.Finding, Evaluating, and Processing Information
14.Planning Reports and Proposals
15.Writing and Completing Reports and Proposals
16.Developing Presentations in a Social Media Environment
17.Enhancing Presentations with Slides and Other Visuals
18.Building Careers and Writing Résumés
19.Applying and Interviewing for Employment
,Lecture Notes, Lecture Summaries are organized in reverse order, with the last chapter displayed first, to
ensure that all chapters are included in this document. (Complete Chapters included Ch19-1)
Chapter 19: Applying and Interviewing for
Employment
This final chapter completes the discussion of employment communication, addressing the written
communications needed before and after interviewing, along with the interviewing process.
CHAPTER OUTLINE
Submitting Your Résumé
Writing Application Letters
Getting Attention
Building Interest and Increasing Desire
Motivating Action
Following Up After Submitting a Résumé
Understanding the Interviewing Process
The Typical Sequence of Interviews
The Screening Stage
The Selection Stage
Common Types of Interviews and Interview Questions
Structured Versus Unstructured Interviews
Panel and Group Interviews
Major Categories of Interview Questions
Behavioral Interview Questions
Situational Interview Questions
Case Interviews
Stress Interviews
Phone and Video Interviews
AI Interviews
What Employers Look for in an Interview
Preemployment Testing and Background Checks
Preparing for a Job Interview
Learning About the Organization and the Position
Thinking Ahead About Questions
Planning for the Employer’s Questions
Planning Questions of Your Own
Boosting Your Confidence
Refining Your Interview Style
Presenting a Professional Image
Being Ready When You Arrive
, 19: Applying and Interviewing for Employment 19-2
Interviewing for Success
The Warm-Up
The Question-and-Answer Stage
Answering and Asking Questions
Listening to the Interviewer
Handling Potentially Discriminatory Questions
The Close
Concluding Gracefully
Discussing and Negotiating Salary
Interview Notes
Following Up After an Interview
Follow-Up Message
Message of Inquiry
Request for a Time Extension
Letter of Acceptance
Letter Declining a Job Offer
Letter of Resignation
Learning Catalytics is a “bring your own device” student engagement, assessment, and classroom
intelligence system. It allows instructors to engage students in class with real-time diagnostics. Students
can use any modern, web-enabled device (smartphone, tablet, or laptop) to access it. For more
information on using Learning Catalytics in your course, contact your Pearson representative.
Lecture Summaries
Business Communication Today,
16th Edition by Courtland Bovee
Complete Chapters are included
(Ch 1 to 19)
** Immediate Download
** Swift Response
** All Chapters included
,Table of Contents are given below
1.Professional Business Communication in the Age of Artificial Intelligence
2.Collaboration, Interpersonal Communication, and Business Etiquette
3.Communication Challenges in a Diverse, Global Marketplace
4.Planning Business Messages
5.Writing Business Messages
6.Completing Business Messages
7.Digital Media
8.Social Media
9.Visual Media
10.Writing Routine and Positive Messages
11.Writing Negative Messages
12.Writing Persuasive Messages
13.Finding, Evaluating, and Processing Information
14.Planning Reports and Proposals
15.Writing and Completing Reports and Proposals
16.Developing Presentations in a Social Media Environment
17.Enhancing Presentations with Slides and Other Visuals
18.Building Careers and Writing Résumés
19.Applying and Interviewing for Employment
,Lecture Notes, Lecture Summaries are organized in reverse order, with the last chapter displayed first, to
ensure that all chapters are included in this document. (Complete Chapters included Ch19-1)
Chapter 19: Applying and Interviewing for
Employment
This final chapter completes the discussion of employment communication, addressing the written
communications needed before and after interviewing, along with the interviewing process.
CHAPTER OUTLINE
Submitting Your Résumé
Writing Application Letters
Getting Attention
Building Interest and Increasing Desire
Motivating Action
Following Up After Submitting a Résumé
Understanding the Interviewing Process
The Typical Sequence of Interviews
The Screening Stage
The Selection Stage
Common Types of Interviews and Interview Questions
Structured Versus Unstructured Interviews
Panel and Group Interviews
Major Categories of Interview Questions
Behavioral Interview Questions
Situational Interview Questions
Case Interviews
Stress Interviews
Phone and Video Interviews
AI Interviews
What Employers Look for in an Interview
Preemployment Testing and Background Checks
Preparing for a Job Interview
Learning About the Organization and the Position
Thinking Ahead About Questions
Planning for the Employer’s Questions
Planning Questions of Your Own
Boosting Your Confidence
Refining Your Interview Style
Presenting a Professional Image
Being Ready When You Arrive
, 19: Applying and Interviewing for Employment 19-2
Interviewing for Success
The Warm-Up
The Question-and-Answer Stage
Answering and Asking Questions
Listening to the Interviewer
Handling Potentially Discriminatory Questions
The Close
Concluding Gracefully
Discussing and Negotiating Salary
Interview Notes
Following Up After an Interview
Follow-Up Message
Message of Inquiry
Request for a Time Extension
Letter of Acceptance
Letter Declining a Job Offer
Letter of Resignation
Learning Catalytics is a “bring your own device” student engagement, assessment, and classroom
intelligence system. It allows instructors to engage students in class with real-time diagnostics. Students
can use any modern, web-enabled device (smartphone, tablet, or laptop) to access it. For more
information on using Learning Catalytics in your course, contact your Pearson representative.
