Introduction to Allied Health ACTUAL
Exam Questions and CORRECT Answers
Healthcare system - CORRECT ANSWER - I. is a group of people, agencies, and/or
institutions that provide healthcare services to individuals in a variety of settings.
II. The goal of the system is to improve health for populations seeking care through healthcare
professionals.
III. Each country chooses to provide healthcare and payment for healthcare in a different way. In
the US, healthcare facilities are mostly private sector businesses.
Allied health - CORRECT ANSWER - Refers to non-nurse and non-physician healthcare
providers.
Ambulatory care centers - CORRECT ANSWER - I. Ambulatory care centers are also
known as community centers. They use advanced medical technology to provide consultations,
treatments, medication, and patient advocacy.
i. Outpatient basis; does not allow for overnight stays.
ii. Some services are minor surgeries and procedures, therapies, diagnostics testing, and
preventative services.
Medical Administrative Assistant (MMA) - CORRECT ANSWER - I. Medical
Administrative Assistant (MMA): performs typical clerical duties along with scheduling
appointments, electronic medical coding, filing insurance claims, maintain records, and billing.
Physical Therapy Aide - CORRECT ANSWER - I. Physical Therapy Aide assists patients
with the preparation for the treatment area for upcoming therapy sessions, clean the therapy area,
assist patients with walking, sitting or standing, push patients in wheelchairs, set up equipment
for patients' therapy, and perform basic office and clerical duties.
,Occupation Therapy Aid (OTA) - CORRECT ANSWER - I. Occupation Therapy Aid
(OTA) performs clerical duties and facilitates treatment by providing support for the
Occupational Therapist or Occupational Therapist Assistant.
i. Assist staff occupational therapists in their treatment assigned patients, prepare patient,
treatment area, or equipment for therapy, maintain a safe, clean environment, and perform
ongoing inventory of equipment and material to ensure adequate supply.
Optician - CORRECT ANSWER - I. Optician follows prescriptions written by an
optometrist and assists customers in selecting the best eyewear or contact lenses.
i. In an outpatient services setting an optician may follow prescriptions written by an optometrist,
assist customers in their selection of eyewear or contact lenses for their desired use, like fashion,
safety, or sports, measure the customers' eyes, face, and distance between their pupils, inform
customers of proper use and maintenance of eyewear or contact lenses, maintain inventory and
business records, and perform other necessary office-related tasks.
Dental Assistant - CORRECT ANSWER - I. Dental Assistant performs basic clerical
duties and assists with patient's dental care in a dental office.
i. In an outpatient services setting dental assistants may perform basic clerical duties, assist the
dentist during procedures, take and develop x-rays, collect patient history and vital signs, prepare
and sterilize instruments and equipment, help patients feel comfortable before, during, and after
treatment, review instructions with patients for oral care following surgery or other dental
treatment procedures, perform various tasks such as taking impressions of patients' teeth, and
teach oral hygiene and oral health.
Pharmacy Technician - CORRECT ANSWER - I. A Pharmacy Technician supplies or
assembles medicines and provides information under the pharmacist's supervision.
i. In an outpatient services setting a pharmacy technician may supply medicines to patients,
assemble medicines for prescriptions, provide information to patients, manage areas of medical
supply, such as dispensaries, and supervise other pharmacy staff.
,Medical Biller and Coder - CORRECT ANSWER - I. A Medical Biller and Coder assigns
codes for medical services and creates billing information for insurance, third-party payers, and
sometimes patients.
i. In an outpatient services setting a medical biller and coder may examine patient medical
records, assign codes to the diagnoses and procedures performed, and create the required
documentation for reimbursement. Many work remotely. Medical billers and coders don't have
any patient interaction.
Healthcare Manager Roles - CORRECT ANSWER - I. Healthcare managers (HCMs):
hold both administrative and leadership roles to oversee healthcare agencies. They may oversee a
single healthcare unit or an entire hospital facility, depending on where they're employed.
Affordable Care Act (ACA) - CORRECT ANSWER - I. Affordable Care Act (ACA): The
HCM filed rapidly growing and expanding with the countrywide healthcare reform and the
implementation of the Affordable Care Act (ACA).
Characteristics of Healthcare Manager - CORRECT ANSWER - I. Characteristics:
professional characteristic of a competent healthcare manager include the ability to:
i. Be a responsible and fair manager and leader.
ii. Be a great communicator with all different levels of management and employees, as well as
with leaders from other departments.
iii. Encourage interdisciplinary collaboration.
iv. In addition to leadership skills, students in the HCM program learn about medical billing and
coding. This knowledge is highly sought-after in today's healthcare environments.
Home Health Aide (HHA) - CORRECT ANSWER - I. Home Health Aide (HHA):
requires certification or a license. Are expected to have a higher level of knowledge and skills
than personal health care aides.
, i. Involves assisting clients with activities of daily living and monitoring and reporting changes
in a client's health.
Personal Care Aide (PCA) - CORRECT ANSWER - I. Personal Care Aide (PCA): can
care for a family member or become employed directly by a family to assist a specific person.
Others choose to work for an agency.
i. Involves assisting clients with activities of daily living and monitoring and reporting changes
in a client's health.
HHA & PCA - CORRECT ANSWER - i. Assist clients with activities of daily living
(ADLs), such as bathing dressing, and food preparation.
ii. Monitor and report behavioral or health changes to a supervisor.
iii. Document activites,
medication, behavior, and intake.
iv. React appropriately in an emergency situation.
v. Knowledge of medical terminiology
vi. Strong computer skills
vii. Ability to work with different people in various settings
viii. Strong interpersonal and written communication skills
ix. Ability to manage time
Exam Questions and CORRECT Answers
Healthcare system - CORRECT ANSWER - I. is a group of people, agencies, and/or
institutions that provide healthcare services to individuals in a variety of settings.
II. The goal of the system is to improve health for populations seeking care through healthcare
professionals.
III. Each country chooses to provide healthcare and payment for healthcare in a different way. In
the US, healthcare facilities are mostly private sector businesses.
Allied health - CORRECT ANSWER - Refers to non-nurse and non-physician healthcare
providers.
Ambulatory care centers - CORRECT ANSWER - I. Ambulatory care centers are also
known as community centers. They use advanced medical technology to provide consultations,
treatments, medication, and patient advocacy.
i. Outpatient basis; does not allow for overnight stays.
ii. Some services are minor surgeries and procedures, therapies, diagnostics testing, and
preventative services.
Medical Administrative Assistant (MMA) - CORRECT ANSWER - I. Medical
Administrative Assistant (MMA): performs typical clerical duties along with scheduling
appointments, electronic medical coding, filing insurance claims, maintain records, and billing.
Physical Therapy Aide - CORRECT ANSWER - I. Physical Therapy Aide assists patients
with the preparation for the treatment area for upcoming therapy sessions, clean the therapy area,
assist patients with walking, sitting or standing, push patients in wheelchairs, set up equipment
for patients' therapy, and perform basic office and clerical duties.
,Occupation Therapy Aid (OTA) - CORRECT ANSWER - I. Occupation Therapy Aid
(OTA) performs clerical duties and facilitates treatment by providing support for the
Occupational Therapist or Occupational Therapist Assistant.
i. Assist staff occupational therapists in their treatment assigned patients, prepare patient,
treatment area, or equipment for therapy, maintain a safe, clean environment, and perform
ongoing inventory of equipment and material to ensure adequate supply.
Optician - CORRECT ANSWER - I. Optician follows prescriptions written by an
optometrist and assists customers in selecting the best eyewear or contact lenses.
i. In an outpatient services setting an optician may follow prescriptions written by an optometrist,
assist customers in their selection of eyewear or contact lenses for their desired use, like fashion,
safety, or sports, measure the customers' eyes, face, and distance between their pupils, inform
customers of proper use and maintenance of eyewear or contact lenses, maintain inventory and
business records, and perform other necessary office-related tasks.
Dental Assistant - CORRECT ANSWER - I. Dental Assistant performs basic clerical
duties and assists with patient's dental care in a dental office.
i. In an outpatient services setting dental assistants may perform basic clerical duties, assist the
dentist during procedures, take and develop x-rays, collect patient history and vital signs, prepare
and sterilize instruments and equipment, help patients feel comfortable before, during, and after
treatment, review instructions with patients for oral care following surgery or other dental
treatment procedures, perform various tasks such as taking impressions of patients' teeth, and
teach oral hygiene and oral health.
Pharmacy Technician - CORRECT ANSWER - I. A Pharmacy Technician supplies or
assembles medicines and provides information under the pharmacist's supervision.
i. In an outpatient services setting a pharmacy technician may supply medicines to patients,
assemble medicines for prescriptions, provide information to patients, manage areas of medical
supply, such as dispensaries, and supervise other pharmacy staff.
,Medical Biller and Coder - CORRECT ANSWER - I. A Medical Biller and Coder assigns
codes for medical services and creates billing information for insurance, third-party payers, and
sometimes patients.
i. In an outpatient services setting a medical biller and coder may examine patient medical
records, assign codes to the diagnoses and procedures performed, and create the required
documentation for reimbursement. Many work remotely. Medical billers and coders don't have
any patient interaction.
Healthcare Manager Roles - CORRECT ANSWER - I. Healthcare managers (HCMs):
hold both administrative and leadership roles to oversee healthcare agencies. They may oversee a
single healthcare unit or an entire hospital facility, depending on where they're employed.
Affordable Care Act (ACA) - CORRECT ANSWER - I. Affordable Care Act (ACA): The
HCM filed rapidly growing and expanding with the countrywide healthcare reform and the
implementation of the Affordable Care Act (ACA).
Characteristics of Healthcare Manager - CORRECT ANSWER - I. Characteristics:
professional characteristic of a competent healthcare manager include the ability to:
i. Be a responsible and fair manager and leader.
ii. Be a great communicator with all different levels of management and employees, as well as
with leaders from other departments.
iii. Encourage interdisciplinary collaboration.
iv. In addition to leadership skills, students in the HCM program learn about medical billing and
coding. This knowledge is highly sought-after in today's healthcare environments.
Home Health Aide (HHA) - CORRECT ANSWER - I. Home Health Aide (HHA):
requires certification or a license. Are expected to have a higher level of knowledge and skills
than personal health care aides.
, i. Involves assisting clients with activities of daily living and monitoring and reporting changes
in a client's health.
Personal Care Aide (PCA) - CORRECT ANSWER - I. Personal Care Aide (PCA): can
care for a family member or become employed directly by a family to assist a specific person.
Others choose to work for an agency.
i. Involves assisting clients with activities of daily living and monitoring and reporting changes
in a client's health.
HHA & PCA - CORRECT ANSWER - i. Assist clients with activities of daily living
(ADLs), such as bathing dressing, and food preparation.
ii. Monitor and report behavioral or health changes to a supervisor.
iii. Document activites,
medication, behavior, and intake.
iv. React appropriately in an emergency situation.
v. Knowledge of medical terminiology
vi. Strong computer skills
vii. Ability to work with different people in various settings
viii. Strong interpersonal and written communication skills
ix. Ability to manage time
