EXAM QUESTIONS AND ANSWERS
Universalizing - ANSWER-a technique in which the clinician verbally situates the
client in a community of people sharing similar feelings, experiences, or opinions. .
How do social work interviews differ from general conversation? - ANSWER-it
requires an intentional focus on the clients story, strengths, needs, and goals, rather
then just talking about random things.
Who sets the ethical standards for social workers and consequences of unethical
social work practice? - ANSWER-the National Association or Social Workers.
What is the NC Social Work Title Protection Act? - ANSWER-you cannot call your
self a social worker with out a degree.
What type of NC social work practice requires licensure? - ANSWER-
What is the difference between social work licensure and certifications? - ANSWER-
certification is voluntary and allows the person to use a title, licensure is mandatory
and affects the ability of the clinician to provide specified professional services.
What constitutes "multiple relationships"? (be able to recognize and give and
example) - ANSWER--when the clinician has more than one professional role with a
client.
-when there is both a personal and professional role with the client.
-when clients and clinicians socialize together.
-when clinicians are close with the clients and the people close to them.
What is client confidentiality and what are the exceptions? - ANSWER-
What is the Tarasoff case and how is it relevant to social workers? - ANSWER-the
case about the ex boyfriend that told his physiologist that he was going to kill his ex
girlfriend when she came back from brazil, he went in for question but thats it. when
the girl got back he killed her. Now this is leaving us with ethical principle of "duty to
warn".
What should you consider when setting up the professional social work office? -
ANSWER--how the furniture is set up and arranged
-how decor is set up and arranged
-calming colors
-easily accessible to people with disabilities
-personal space
What are the 3 components of empathy? - ANSWER--Cognitive Empathy
-Emotional Empathy
-Emotional regulation
, What are some considerations when using an interpreter? - ANSWER-Use them
whenever the the language of the clinician does not match the clients language.
What are some examples of non-verbal communication, what it may tell us, and why
is it important? - ANSWER--physical appearance
-body posture
-gestures
-movements
-facial expressions
What are the advantages and challenges of home visits? - ANSWER-the client gets
to feel comfortable in their own environment and you can see where and how they
are living but it also may be dangerous.
Themes - ANSWER-repeated or recurring sets of ideas and beliefs reflecting an
underlying organizing principle.
Heterosexism - ANSWER-a value system that prizes heterosexuality, assumes that it
is the only appropriate manifestation of love and sexuality, and that devalues
homosexuality and all that is not heterosexual.
Themes - ANSWER-repeated or recurring sets of ideas and beliefs reflecting an
underlying organizing principle.
Heterosexism - ANSWER-a value system that prizes heterosexuality, assumes that it
is the only appropriate manifestation of love and sexuality, and that devalues
homosexuality and all that is not heterosexual.
Invisible Differences
Countertransference - ANSWER-describes an unconscious process in which the
clinician views the client as representative of an important figure from the clinicians
past, and then behaves toward the client as though he or she were that person.
Ethics - ANSWER-a branch of philosophy that deals with moral judgments and
perceptions of right and wrong.
Watchwords - ANSWER-a clinicians helpful self-reminders of some simple do's and
donuts about potential personal behaviors, relational dynamics, or reactions in an
upcoming interview.
Empathic Failures - ANSWER-clinical interactions in which clinicians reflect the
wrong content, feeling, or meaning; miss important themes; pile on to much
sympathy; confuse one clients story with another; or seem disingenuous.
Cultural Competence - ANSWER-specific values, attitudes, techniques, and
strategies to guide working with people in culturally responsive ways.