Material Safety Data Sheet - ✅✅ - Must be available to employees
- Is a form that details the hazards associated with any chemicals that are on site
Work Flow Design - ✅✅ Process of analyzing tasks necessary for production of
a product or service.
Position - ✅✅ Set of job duties performed by a particular person.
Job - ✅✅ Set of related duties.
Job Analysis - ✅✅ Careful job analysis makes it possible to define what a
person in a certain position does and what qualifications are needed for the job.
Firefighters use specific equipment to extinguish fires, require physical strength to
do their jobs, and must possess the ability to make decisions under pressure.
The process of getting detailed information about jobs: - ✅✅ - Job analysis
- Job descriptions
- Job specifications
Job Description - ✅✅ A list of tasks, duties, and responsibilities (tdrs) that a
particular job entails.
,Key components - ✅✅ - Job Title
- Brief description of the tdrs
- List of the essential duties with detailed specifications of the tasks involved in
carrying out each duty
Job Specification - ✅✅ List of knowledge, skills, abilities, and other
characteristics (KSAO needed to perform a particular job.
Knowledge: - ✅✅ factual or procedural information necessary for successfully
performing a task.
Skill - ✅✅ an individual's level of proficiency at performing a particular task.
Ability - ✅✅ a general enduring capability that an individual possesses.
Other Characteristics: - ✅✅ job-related licensing, certifications, or personality
traits.
Incumbents - ✅✅ people who currently hold the position in the organization.
Dictionary of Occupational Titles (DOT) - ✅✅ published by U.S. Department of
Labor
Human Resource Management (HRM) - ✅✅ The policies, practices, and
systems that influence employees
- Behavior
- Attitudes
, - Performance
Employees and customers tend to be more satisfied when? - ✅✅ -the companies
tend to:
- Be more innovative
- Have greater productivity
- Develop a more favorable reputation in the community
Human capital - ✅✅ • an organization's employees described in terms of their:
-Training
- Experience
- Judgment
- Intelligence
- Relationships
- Insight
The concept of HRM implies that employees are?- ✅✅ resources of the
employer
HRM and sustainable competitive advantage - ✅✅ An organization can succeed
if it has sustainable competitive advantage
HR give organizations advantages because... - ✅✅ human resources are
valuable, cannot be imitated, have no good substitutes and with needed skills and
knowledge are sometimes rare.