ILM Level 2 Diploma in Team Leading Exam
Question 1: What is the primary role of a team leader within an
organization?
A. Overseeing overall company strategy
B. Managing a team’s work and supporting team members
C. Handling only administrative paperwork
D. Approving annual financial reports
Correct: B
Explanation: The team leader is directly responsible for a specific group,
ensuring that their work aligns with organizational goals and offering
guidance and support to team members.
Question 2: What is a key distinction between management and leadership?
A. Leadership focuses purely on task completion, while management inspires
people
B. Leadership is about inspiring and influencing people, while management is
about organizing and controlling resources
C. Management is optional in business, while leadership is compulsory
D. Both terms mean exactly the same thing
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Leadership is about influencing and motivating people;
management focuses more on planning, organizing, and controlling physical
and organizational resources.
Question 3: Which leadership style involves making decisions independently
with little team input?
A. Democratic
B. Laissez-faire
C. Autocratic
D. Transformational
Correct: C
Explanation: Autocratic leaders make decisions based on their own judgment
with minimal consultation from the team.
Question 4: Emotional intelligence in leadership primarily refers to:
A. Mathematical ability
B. Understanding and managing one’s own and others’ emotions
C. Public speaking skills
D. Technical writing skills
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Emotional intelligence in leadership is crucial for understanding,
empathizing with, and managing emotions to create a positive work
environment.
Question 5: Which of the following is a key quality of effective team leaders?
A. Avoiding decision-making
B. Integrity
C. Withdrawing from team activities
D. Shifting blame
Correct: B
Explanation: Integrity builds trust and respect within a team, which is
essential for effective leadership.
Question 6: Which communication type uses gestures and facial expressions?
A. Written
B. Non-verbal
C. Digital
D. Verbal
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Non-verbal communication includes body language, gestures,
and facial expressions and is essential for conveying emotions and attitudes.
Question 7: What is an example of a barrier to effective communication?
A. Clear instructions
B. Active listening
C. Cultural differences
D. Open feedback channels
Correct: C
Explanation: Cultural differences may lead to misunderstandings and act as
barriers unless they are addressed with sensitivity and awareness.
Question 8: Active listening involves:
A. Planning your response while someone is talking
B. Interrupting for quick answers
C. Fully focusing and understanding what's being said
D. Only hearing words, not emotions
Correct: C
Explanation: Active listening means being present and showing
understanding through feedback and body language.
Question 1: What is the primary role of a team leader within an
organization?
A. Overseeing overall company strategy
B. Managing a team’s work and supporting team members
C. Handling only administrative paperwork
D. Approving annual financial reports
Correct: B
Explanation: The team leader is directly responsible for a specific group,
ensuring that their work aligns with organizational goals and offering
guidance and support to team members.
Question 2: What is a key distinction between management and leadership?
A. Leadership focuses purely on task completion, while management inspires
people
B. Leadership is about inspiring and influencing people, while management is
about organizing and controlling resources
C. Management is optional in business, while leadership is compulsory
D. Both terms mean exactly the same thing
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Leadership is about influencing and motivating people;
management focuses more on planning, organizing, and controlling physical
and organizational resources.
Question 3: Which leadership style involves making decisions independently
with little team input?
A. Democratic
B. Laissez-faire
C. Autocratic
D. Transformational
Correct: C
Explanation: Autocratic leaders make decisions based on their own judgment
with minimal consultation from the team.
Question 4: Emotional intelligence in leadership primarily refers to:
A. Mathematical ability
B. Understanding and managing one’s own and others’ emotions
C. Public speaking skills
D. Technical writing skills
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Emotional intelligence in leadership is crucial for understanding,
empathizing with, and managing emotions to create a positive work
environment.
Question 5: Which of the following is a key quality of effective team leaders?
A. Avoiding decision-making
B. Integrity
C. Withdrawing from team activities
D. Shifting blame
Correct: B
Explanation: Integrity builds trust and respect within a team, which is
essential for effective leadership.
Question 6: Which communication type uses gestures and facial expressions?
A. Written
B. Non-verbal
C. Digital
D. Verbal
Correct: B
, ILM Level 2 Diploma in Team Leading Exam
Explanation: Non-verbal communication includes body language, gestures,
and facial expressions and is essential for conveying emotions and attitudes.
Question 7: What is an example of a barrier to effective communication?
A. Clear instructions
B. Active listening
C. Cultural differences
D. Open feedback channels
Correct: C
Explanation: Cultural differences may lead to misunderstandings and act as
barriers unless they are addressed with sensitivity and awareness.
Question 8: Active listening involves:
A. Planning your response while someone is talking
B. Interrupting for quick answers
C. Fully focusing and understanding what's being said
D. Only hearing words, not emotions
Correct: C
Explanation: Active listening means being present and showing
understanding through feedback and body language.
