MGMT 309 Exam 2 Questions With All
Correct & Verified Answers
Decison Making Correct answer--the cornerstone of planning
-the catalyst that drives the planning process
-underlies the formulation and implementation of all plans
Planning Correct answer--occurs within an environmental context
The Environmental Context (Planning) Correct answer-The Organization's Mission
-Purpose
-Premises
-Values
-Directions
Strategic goals -> Strategic plans -> Tactical goals -> Tactical plans -> operational goals -> Operational
plans
Organizational Goals Correct answer--goals serve four important purposes:
-they proved guidance and a unified direction
-goal-setting affects other aspects of planning
~effective goal setting promotes god planning
~good planning facilitates future goal setting (following good set patterns)
-specific, measurable and moderately difficult goals can motivate employees (10 push ups ex;
knowing when you've reached your goal)
-goals provide an effective mechanism for evaluations and control
Kinds of Goals (Level) Correct answer--Goals are set for and by different levels
Mission Statement Correct answer--states an organization's fundamental purpose
Strategic Goals Correct answer--is set by/for top management
-focus is on broad, general goals
Tactical Goals Correct answer--is set by/for middle managers
-focus is on actions necessary to achieve strategic goals
Operational Goals Correct answer--set by/for lower-level mangers
-focus is on short-term issues associated with tactical goals
Kind of Goals- Area Correct answer--Organizations set goals for different areas
-operations, marketing, finance, quality control, productivity, human resources
Kind of Goals- Time Frame Correct answer--Organizations set goals across different time frames
-long term, intermediate term and short term goals
Responsibilities for setting goals Correct answer-- who sets goals? = all managers
-managers are responsible for setting goals that correspond to their level in the organization
Managing Multiple goals Correct answer--sometimes goals will conflict
, -*optimizing*
Optimizing Correct answer--involves balancing and reconciling possible conflicts among goals
-how can we do things better, faster, smarter, etc.
Organizational Planning Correct answer--Kinds of plans
-Time frames for planning
-Who is responsible for planning
-Contingency planning
Strategic Plan Correct answer--A general plan outlining decisions of resources allocation, priorities,
and action steps necessary to reach strategic goals
Tactical Plan Correct answer--A plan aimed at achieving tactical goals, developed to implement
part of a strategic plan
-tactical plans are battle as strategy is to war
Operational Plan Correct answer--Focuses on carrying out tactical plans to achieve operational
goals
Time Frames for Planning Correct answer--Long range plans
-Intermediate plans
-Short range plans.
Long-Range Plan Correct answer--Covers many years, perhaps decades, commonly five years or
more
Intermediate Plans Correct answer--Generally cover from one to five years
Short-Range Plan Correct answer--Covers a span of a year or less
Action Plan Correct answer--operationalizes any other plan
Reaction Plan Correct answer--Reacts to unforeseen events
Responsibilities for planning Correct answer--Chief Executive Officer
-Executive committee
-Line management
Chief Executive Officer Correct answer--Major roles in planning and implementation
Executive Committee Correct answer--Top management provide input to the CEO and reviews
strategic plans
Line Management Correct answer--Provide valuable inside information and execute the plans
developed by top management
Contingency Planning Correct answer--The determination of alternative courses of action to be
taken if an intended plan is unexpectedly disrupted or rendered inappropriate
Correct & Verified Answers
Decison Making Correct answer--the cornerstone of planning
-the catalyst that drives the planning process
-underlies the formulation and implementation of all plans
Planning Correct answer--occurs within an environmental context
The Environmental Context (Planning) Correct answer-The Organization's Mission
-Purpose
-Premises
-Values
-Directions
Strategic goals -> Strategic plans -> Tactical goals -> Tactical plans -> operational goals -> Operational
plans
Organizational Goals Correct answer--goals serve four important purposes:
-they proved guidance and a unified direction
-goal-setting affects other aspects of planning
~effective goal setting promotes god planning
~good planning facilitates future goal setting (following good set patterns)
-specific, measurable and moderately difficult goals can motivate employees (10 push ups ex;
knowing when you've reached your goal)
-goals provide an effective mechanism for evaluations and control
Kinds of Goals (Level) Correct answer--Goals are set for and by different levels
Mission Statement Correct answer--states an organization's fundamental purpose
Strategic Goals Correct answer--is set by/for top management
-focus is on broad, general goals
Tactical Goals Correct answer--is set by/for middle managers
-focus is on actions necessary to achieve strategic goals
Operational Goals Correct answer--set by/for lower-level mangers
-focus is on short-term issues associated with tactical goals
Kind of Goals- Area Correct answer--Organizations set goals for different areas
-operations, marketing, finance, quality control, productivity, human resources
Kind of Goals- Time Frame Correct answer--Organizations set goals across different time frames
-long term, intermediate term and short term goals
Responsibilities for setting goals Correct answer-- who sets goals? = all managers
-managers are responsible for setting goals that correspond to their level in the organization
Managing Multiple goals Correct answer--sometimes goals will conflict
, -*optimizing*
Optimizing Correct answer--involves balancing and reconciling possible conflicts among goals
-how can we do things better, faster, smarter, etc.
Organizational Planning Correct answer--Kinds of plans
-Time frames for planning
-Who is responsible for planning
-Contingency planning
Strategic Plan Correct answer--A general plan outlining decisions of resources allocation, priorities,
and action steps necessary to reach strategic goals
Tactical Plan Correct answer--A plan aimed at achieving tactical goals, developed to implement
part of a strategic plan
-tactical plans are battle as strategy is to war
Operational Plan Correct answer--Focuses on carrying out tactical plans to achieve operational
goals
Time Frames for Planning Correct answer--Long range plans
-Intermediate plans
-Short range plans.
Long-Range Plan Correct answer--Covers many years, perhaps decades, commonly five years or
more
Intermediate Plans Correct answer--Generally cover from one to five years
Short-Range Plan Correct answer--Covers a span of a year or less
Action Plan Correct answer--operationalizes any other plan
Reaction Plan Correct answer--Reacts to unforeseen events
Responsibilities for planning Correct answer--Chief Executive Officer
-Executive committee
-Line management
Chief Executive Officer Correct answer--Major roles in planning and implementation
Executive Committee Correct answer--Top management provide input to the CEO and reviews
strategic plans
Line Management Correct answer--Provide valuable inside information and execute the plans
developed by top management
Contingency Planning Correct answer--The determination of alternative courses of action to be
taken if an intended plan is unexpectedly disrupted or rendered inappropriate
