MAC3701 EXAM 2023/2024 LATEST
QUESTION AND ANSWERS
Medical assistant duties - ANSWER-- Answer phones and schedule
appointments
- Prepare statements for billing
- Communicate with patient
- Chart patient's history
- Take a patient's vital sign
What does intradermal refer to? - ANSWER-- Placed between upper layers of skin
- Subcutaneous is injected into subcutaneous layer of skin
- Intramuscular is injected into muscles (given at 90 degree angle and aspirated)
What are analgesics? - ANSWER-- Used to relieve mild to severe pain
- Tylenol, Aspirin, etc
What are anesthetics? - ANSWER-- Prevents sensations of pain
- Lidocaine, etc
What are antibiotics? - ANSWER-- Kills bacterial microorganisms
- Amoxil, ciprofloxacin, zithromax, etc.
What are anticoagulants? - ANSWER-- Prevents blood from clotting
- Lovenox, heparin sodium, warfarin sodium
What are diuretics? - ANSWER-Reduced blood pressure, increases urine output
,What are vasoconstrictors? - ANSWER-Constricts blood vessels, increases blood
pressure
What is a synergist reaction? - ANSWER-When two drugs are working together
What is an antagonist reaction? - ANSWER-One drug decreases the effect of
another
What are adverse reactions? - ANSWER-Undesirable effects of a particular drug
What does weight refer to? - ANSWER-Heaviness
What are the three systems of measurements? - ANSWER-Metric, apothecary, and
household systems
Settings of practice - ANSWER-- Doctor's office
- Surgical center
- Clinic
- Nursing home
- Long-term care facility
- Acute care facility
- Ambulatory clinics
- Rehabilitation facilities
What are ethics based on? - ANSWER-- Integrity
- Responsibility to service and community
- Respect
- Self-discipline
- Intent to further career
What are some administrative duties? - ANSWER-- Telephone coverage
- Scheduling
- Maintenance of medical records
- Management of all correspondences
What is the Patient Bill of Rights? - ANSWER-Guide for both patients and physicians
involved in their care
What is a living will? - ANSWER-Document that expresses patient's wishes in care of
terminal illness or an accident after which they cannot express their wished
What is ethics? - ANSWER-Knowledge of what is right conduct verses what is wrong
conduct
Is ethical behaviour biased? - ANSWER-It is never biased or prejudiced
What are laws? - ANSWER-Rules of conduct made by a government body
, What do criminal laws refer to? - ANSWER-Offenses against the public
What do civil laws refer to? - ANSWER-Relationships between people
What is tort? - ANSWER-Wrong committed against a person or the person's property
(can be intentional and unintentional)
What does liable mean? - ANSWER-Being held accountable under law
What is negligence? - ANSWER-Unintentional wrong
What is malpractice? - ANSWER-Negligence by a professional person
(unintentional)
What is intentional torts? - ANSWER-Acts that are meant to be harmful
What is defamation? - ANSWER-Injuring a person's name and reputation by making
false statements to a third person
What is libel? - ANSWER-Making false statements in print, writing, or through
pictures
What is slander? - ANSWER-Making false statements orally
What is invasion of privacy? - ANSWER-Violating a person's right not to have their
private affairs exposed
What is fraud? - ANSWER-Saying or doing something to trick, fool, or deceive a
person
What is assault? - ANSWER-Intentionally attempting to touch or threaten a person's
body without their consent
What is battery? - ANSWER-Touching a person's body without their consent
What is a misdemeanor? - ANSWER-A crime punishable by one year or less
What is a felony? - ANSWER-A crime punishable by more than one year
What is informed consent? - ANSWER-It is when the person/patient clearly
understands what is going to be done regarding them
What is abandonment? - ANSWER-It is when a provider withdraws from the care of
the patient without reasonable notice of discharge
What is charting? - ANSWER-- A form of communication that should be as accurate
as possible
- Medical charts are also legal documents
What are some attributes of a good listener? - ANSWER-- Face the person
QUESTION AND ANSWERS
Medical assistant duties - ANSWER-- Answer phones and schedule
appointments
- Prepare statements for billing
- Communicate with patient
- Chart patient's history
- Take a patient's vital sign
What does intradermal refer to? - ANSWER-- Placed between upper layers of skin
- Subcutaneous is injected into subcutaneous layer of skin
- Intramuscular is injected into muscles (given at 90 degree angle and aspirated)
What are analgesics? - ANSWER-- Used to relieve mild to severe pain
- Tylenol, Aspirin, etc
What are anesthetics? - ANSWER-- Prevents sensations of pain
- Lidocaine, etc
What are antibiotics? - ANSWER-- Kills bacterial microorganisms
- Amoxil, ciprofloxacin, zithromax, etc.
What are anticoagulants? - ANSWER-- Prevents blood from clotting
- Lovenox, heparin sodium, warfarin sodium
What are diuretics? - ANSWER-Reduced blood pressure, increases urine output
,What are vasoconstrictors? - ANSWER-Constricts blood vessels, increases blood
pressure
What is a synergist reaction? - ANSWER-When two drugs are working together
What is an antagonist reaction? - ANSWER-One drug decreases the effect of
another
What are adverse reactions? - ANSWER-Undesirable effects of a particular drug
What does weight refer to? - ANSWER-Heaviness
What are the three systems of measurements? - ANSWER-Metric, apothecary, and
household systems
Settings of practice - ANSWER-- Doctor's office
- Surgical center
- Clinic
- Nursing home
- Long-term care facility
- Acute care facility
- Ambulatory clinics
- Rehabilitation facilities
What are ethics based on? - ANSWER-- Integrity
- Responsibility to service and community
- Respect
- Self-discipline
- Intent to further career
What are some administrative duties? - ANSWER-- Telephone coverage
- Scheduling
- Maintenance of medical records
- Management of all correspondences
What is the Patient Bill of Rights? - ANSWER-Guide for both patients and physicians
involved in their care
What is a living will? - ANSWER-Document that expresses patient's wishes in care of
terminal illness or an accident after which they cannot express their wished
What is ethics? - ANSWER-Knowledge of what is right conduct verses what is wrong
conduct
Is ethical behaviour biased? - ANSWER-It is never biased or prejudiced
What are laws? - ANSWER-Rules of conduct made by a government body
, What do criminal laws refer to? - ANSWER-Offenses against the public
What do civil laws refer to? - ANSWER-Relationships between people
What is tort? - ANSWER-Wrong committed against a person or the person's property
(can be intentional and unintentional)
What does liable mean? - ANSWER-Being held accountable under law
What is negligence? - ANSWER-Unintentional wrong
What is malpractice? - ANSWER-Negligence by a professional person
(unintentional)
What is intentional torts? - ANSWER-Acts that are meant to be harmful
What is defamation? - ANSWER-Injuring a person's name and reputation by making
false statements to a third person
What is libel? - ANSWER-Making false statements in print, writing, or through
pictures
What is slander? - ANSWER-Making false statements orally
What is invasion of privacy? - ANSWER-Violating a person's right not to have their
private affairs exposed
What is fraud? - ANSWER-Saying or doing something to trick, fool, or deceive a
person
What is assault? - ANSWER-Intentionally attempting to touch or threaten a person's
body without their consent
What is battery? - ANSWER-Touching a person's body without their consent
What is a misdemeanor? - ANSWER-A crime punishable by one year or less
What is a felony? - ANSWER-A crime punishable by more than one year
What is informed consent? - ANSWER-It is when the person/patient clearly
understands what is going to be done regarding them
What is abandonment? - ANSWER-It is when a provider withdraws from the care of
the patient without reasonable notice of discharge
What is charting? - ANSWER-- A form of communication that should be as accurate
as possible
- Medical charts are also legal documents
What are some attributes of a good listener? - ANSWER-- Face the person
