MGMT 2103 Exam 3 Uark questions and solutions

MGMT 2103 Exam 3 Uark questions and solutions

Identifying and choosing alternate solutions to lead to a desired state of affairs - answersdecision making
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1. identify problem 2. generate solutions 3. select solution 4. evaluate solution chosen - answersrational
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decision making process
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List two non rational models of decision making - answersnormative model and intuition model
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decision makers are restricted by a variety of constraints when making a decision - answersbounded
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rationality
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selecting the first alternative that is good enough - answerssatisficing ji ji ji ji ji ji ji ji ji




list some biases that affect decision making - answersconfirmation, overconfidence, availability,
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representative, anchoring, hindsight, framing Bias
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Define EBDM - answersEvidence Based Decision Making, using the big data when making decisions
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main disadvantage of group decision making - answersgroupthink
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when members of a group have to make a decision and members accept a decision only to reach consensus,
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even if they dont agree. - answersgroupthink
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problem solving technique that helps groups generate multiple ideas for solving problems -
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answersbrainstorming
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problem solving technique that anonymously generates ideas from experts, group does not meet face to face
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- answersDelphi Technique
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problem solving technique where computer systems present data and help decision makers -
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answersDecision Support System (DSS)
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Ability to get something done, influencing others - answerspower
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5 bases of power that leaders can use - answerslegitimate, reward, coercive, expert, referent
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power where obtaining compliance is because of formal authority - answersLegitimate
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power where obtaining compliance is by promising or granting rewards - answersReward
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power where obtaining compliance is by making threats of punishment and/or delivering it -
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answersCoercive
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power where one has valued knowledge or info over those who need it - answersExpert
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power where one influences other through personal characteristics and relationships - answersReferent
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