CONSTRUCTION QUALITY MANAGEMENT FOR CONTRACTORS
QUESTIONS WITH CORRECT ANSWERS.
WhatmismthempurposemofmConstructionmQualitymManagement?m-
m"ACCURATEmANSWER"mmmItmensuresmthatmcontractorsmadheremtomprojectmplans,mspecific
ationsmandmsafetymstandards.mItmalsomverifiesmthatmthemcompletedmworkmmeetsmqualitymr
equirements.mCQMmfostersmcollaborationmbetweenmcontractorsmandmgovernmentmagenciesm
andmhelpsmcontractorsmtomnavigatemchallengesmlikemtechnologymadvancementsmandmenviron
mentalmconcerns.
DefinemCQMm(ConstructionmQualitymManagement)m-
m"ACCURATEmANSWER"mmmItmismthemperformancemofmtasks,mwhichmensuremthatmconstruc
tionmismperformedmaccordingmtomplansmandmspecifications,monmtime,mwithinmamdefinedmb
udget,mandmamsafemworkmenvironment.mCQMmismessentialmformsuccessfulmprojectmexecutio
nmandmclientmsatisfaction.
Partneringmrelationshipsmarembasedmuponmon:m-
m"ACCURATEmANSWER"mmmItmismbasedmuponmtrust,mdedicationmtomcommonmgoals,munder
standingmandmassistancemtomreachmeachmother'smindividualmexpectationsmandmvalues..
WhatmaremthemtwomprincipalmareasmofmCQMmactivity?m-
m"ACCURATEmANSWER"mmma.mCQCm(ContractormQualitymControl)
b.mQAm(GovernmentmQualitymAssurance)
DefinemCQC:m-
m"ACCURATEmANSWER"mmmismtomassuremthatmthemcompletedmprojectmmeetsmallmqualitym
requirementsmofmthemcontract.
DefinemQA:m-
m"ACCURATEmANSWER"mmmQualitymAssurancempersonnelmhavemthemresponsibilitymtomrequi
remcontractorsmtommaintainmthemqualitymspecifiedminmthemplansmandmspecifications.
WhatmaremthembenefitsmofmCQMmtomthemcontractor?m-
m"ACCURATEmANSWER"mmmincreasedmprofitmandmproduction,mbettermcommunication,mplann
ing,mimprovedmorganizationalmskills,mandmoutstandingmperformancemevaluationsmtomobtainmf
uturemcontracts.
WhatmaremthembenefitsmofmCQMmtomthemgovernment?m-
m"ACCURATEmANSWER"mmmworkmismperformedmaccordingmtomplansmandmspecifications,mon
mtime,mwithinmamdefinedmbudget,measilymmaintained,mandmamsafemworkmenvironment.
Whatmfactorsmhavemcausedmthemconstructionmindustrymtombecomemhighlymspecialized?m-
m"ACCURATEmANSWER"mmmThemfactorsmthatmhavemcausedmthismaremthemchangingmmarket
,mincreasedmtechnologymandmregulation.
Whymaremconstructionmprojectsmdifficultmtommanage?m-
m"ACCURATEmANSWER"mmm·mConstructionmprojectsmaremuniquembymnature,mmakingmstand
ardizationmdifficult.
·mConstructionmoperationsminvolvemmanymskillsmthatmaremnonrepetitivemandmdomnotmlend
mthemselvesmtomanmassemblymlinemapproach
·mConstructionmprojectsmaremdependentmuponmenvironmentalmconditionsmwhichmarembeyon
dmthemcontractor'smcontrol
Andmsubjectmtomvariedmregulationsmfrommnumerousmgovernmentmagencies.
, WhatmfactorsmwillminfluencembothmthemGovernmentmandmthemconstructionmindustryminmth
emfuture?m-m"ACCURATEmANSWER"mmm·mNewmgovernmentmregulations
·mGreatermdegreemofminfluencemfrommthemclient
·mImprovementmofmQCmandmQAmrequirements
·mConstruction-orientedmmanagementminformationmsystem
Increasedmcontractualmrequirementsmformexchangemofmdataminmelectronicmformat.
DefinemControlmandmInspection:m-
m"ACCURATEmANSWER"mmmitmismthemprocessmbymwhichmongoingmandmcompletedmworkmi
smexaminedmtomensuremthatmitmcompliesmwithmthemcontractmprovisions.mWhilemControlmis
mamcontinualmsystemmofmplanningmfuturemactivitiesmtomensuremthatmthemworkmmeetsmthe
mqualitymstandardsmofmthemcontract.
WhatmismthemdifferencembetweenmINSPECTIONmandmCONTROL?m-
m"ACCURATEmANSWER"mmmInspectionmismongoingmorm"after-the-
fact"mwhilemcontrolmism"preventive."
Whomhasmcontractualmresponsibilitymformqualitymcontrol?m-
m"ACCURATEmANSWER"mmmBymthemcontract,mthemresponsibilitymformqualitymcontrolmismve
stedminmthemcontractor.
BenefitsmofmCQCmtomthemContractor?m-
m"ACCURATEmANSWER"mmmReducingmcostsmbympreventingmreworkmandmdelays
Increasingmprofitsmbymdeliveringmqualitymworkmthatmmeetmcustomermsatisfaction
Improvingmreputationmbymdemonstratingmcompetencemandmreliability
Enhancingmsafetymbymidentifyingmandmeliminatingmhazardsmandmrisks.
BenefitsmofmCQCmtomthemGovernment?m-
m"ACCURATEmANSWER"mmmEffectivemCQCmcanmimprovempublicmrelationsmandmclient/
customermsatisfactionmwhenmprojectsmaremcompletedmonmtime.mQAmpersonnelmcanmtakemp
rideminmtheirmrolemofmassuringmthatmthemcontractor'smCQCmsystemmismworkingmeffectively
mbymdeliveringmamqualitymproduct..
WhatmismthemrolemandmresponsibilitiesmofmthemcontractorminmCQC?m-
m"ACCURATEmANSWER"mmmThemcontractormismrequiredmtomplacemamcompetentmrepresenta
tive,mthemQCmManager,monmthemsitemtomoverseemthemCQCmsystem.
Whatmaremthemresponsibilitiesmofmthemcontractor'smQCmManager?m-
m"ACCURATEmANSWER"mmma.mControllingmthemqualitymspecifiedminmthemplansmandmspecifi
cations.
b.mDevelopingmandmmaintainingmanmeffectivemCQCmsystem.
c.mStoppingmwork.
d.mPerformancemofmallmcontrolmactivitiesmandmtests
PreparationmofmacceptablemdocumentationmofmCQCmactivities
WhatmaremthemQAmresponsibilitiesmofmthemgovernment?m-
m"ACCURATEmANSWER"mmmTomassuremthatmthemspecifiedmstandardmofmworkmanshipmwithi
nmthemlimitsmofmthemcontractmaremprovided.
Tomconductmonsitembusinessmwithmthemcontractor'smQCmManager/superintendentmonly.
Namemthreeminstancesmofmcontractormextensionsmofmdesigns.m-
m"ACCURATEmANSWER"mmmPre-
engineeredmmetalmbuildings,mfiremalarmmandmprotectionmsystems,mcathodicmprotection.
QUESTIONS WITH CORRECT ANSWERS.
WhatmismthempurposemofmConstructionmQualitymManagement?m-
m"ACCURATEmANSWER"mmmItmensuresmthatmcontractorsmadheremtomprojectmplans,mspecific
ationsmandmsafetymstandards.mItmalsomverifiesmthatmthemcompletedmworkmmeetsmqualitymr
equirements.mCQMmfostersmcollaborationmbetweenmcontractorsmandmgovernmentmagenciesm
andmhelpsmcontractorsmtomnavigatemchallengesmlikemtechnologymadvancementsmandmenviron
mentalmconcerns.
DefinemCQMm(ConstructionmQualitymManagement)m-
m"ACCURATEmANSWER"mmmItmismthemperformancemofmtasks,mwhichmensuremthatmconstruc
tionmismperformedmaccordingmtomplansmandmspecifications,monmtime,mwithinmamdefinedmb
udget,mandmamsafemworkmenvironment.mCQMmismessentialmformsuccessfulmprojectmexecutio
nmandmclientmsatisfaction.
Partneringmrelationshipsmarembasedmuponmon:m-
m"ACCURATEmANSWER"mmmItmismbasedmuponmtrust,mdedicationmtomcommonmgoals,munder
standingmandmassistancemtomreachmeachmother'smindividualmexpectationsmandmvalues..
WhatmaremthemtwomprincipalmareasmofmCQMmactivity?m-
m"ACCURATEmANSWER"mmma.mCQCm(ContractormQualitymControl)
b.mQAm(GovernmentmQualitymAssurance)
DefinemCQC:m-
m"ACCURATEmANSWER"mmmismtomassuremthatmthemcompletedmprojectmmeetsmallmqualitym
requirementsmofmthemcontract.
DefinemQA:m-
m"ACCURATEmANSWER"mmmQualitymAssurancempersonnelmhavemthemresponsibilitymtomrequi
remcontractorsmtommaintainmthemqualitymspecifiedminmthemplansmandmspecifications.
WhatmaremthembenefitsmofmCQMmtomthemcontractor?m-
m"ACCURATEmANSWER"mmmincreasedmprofitmandmproduction,mbettermcommunication,mplann
ing,mimprovedmorganizationalmskills,mandmoutstandingmperformancemevaluationsmtomobtainmf
uturemcontracts.
WhatmaremthembenefitsmofmCQMmtomthemgovernment?m-
m"ACCURATEmANSWER"mmmworkmismperformedmaccordingmtomplansmandmspecifications,mon
mtime,mwithinmamdefinedmbudget,measilymmaintained,mandmamsafemworkmenvironment.
Whatmfactorsmhavemcausedmthemconstructionmindustrymtombecomemhighlymspecialized?m-
m"ACCURATEmANSWER"mmmThemfactorsmthatmhavemcausedmthismaremthemchangingmmarket
,mincreasedmtechnologymandmregulation.
Whymaremconstructionmprojectsmdifficultmtommanage?m-
m"ACCURATEmANSWER"mmm·mConstructionmprojectsmaremuniquembymnature,mmakingmstand
ardizationmdifficult.
·mConstructionmoperationsminvolvemmanymskillsmthatmaremnonrepetitivemandmdomnotmlend
mthemselvesmtomanmassemblymlinemapproach
·mConstructionmprojectsmaremdependentmuponmenvironmentalmconditionsmwhichmarembeyon
dmthemcontractor'smcontrol
Andmsubjectmtomvariedmregulationsmfrommnumerousmgovernmentmagencies.
, WhatmfactorsmwillminfluencembothmthemGovernmentmandmthemconstructionmindustryminmth
emfuture?m-m"ACCURATEmANSWER"mmm·mNewmgovernmentmregulations
·mGreatermdegreemofminfluencemfrommthemclient
·mImprovementmofmQCmandmQAmrequirements
·mConstruction-orientedmmanagementminformationmsystem
Increasedmcontractualmrequirementsmformexchangemofmdataminmelectronicmformat.
DefinemControlmandmInspection:m-
m"ACCURATEmANSWER"mmmitmismthemprocessmbymwhichmongoingmandmcompletedmworkmi
smexaminedmtomensuremthatmitmcompliesmwithmthemcontractmprovisions.mWhilemControlmis
mamcontinualmsystemmofmplanningmfuturemactivitiesmtomensuremthatmthemworkmmeetsmthe
mqualitymstandardsmofmthemcontract.
WhatmismthemdifferencembetweenmINSPECTIONmandmCONTROL?m-
m"ACCURATEmANSWER"mmmInspectionmismongoingmorm"after-the-
fact"mwhilemcontrolmism"preventive."
Whomhasmcontractualmresponsibilitymformqualitymcontrol?m-
m"ACCURATEmANSWER"mmmBymthemcontract,mthemresponsibilitymformqualitymcontrolmismve
stedminmthemcontractor.
BenefitsmofmCQCmtomthemContractor?m-
m"ACCURATEmANSWER"mmmReducingmcostsmbympreventingmreworkmandmdelays
Increasingmprofitsmbymdeliveringmqualitymworkmthatmmeetmcustomermsatisfaction
Improvingmreputationmbymdemonstratingmcompetencemandmreliability
Enhancingmsafetymbymidentifyingmandmeliminatingmhazardsmandmrisks.
BenefitsmofmCQCmtomthemGovernment?m-
m"ACCURATEmANSWER"mmmEffectivemCQCmcanmimprovempublicmrelationsmandmclient/
customermsatisfactionmwhenmprojectsmaremcompletedmonmtime.mQAmpersonnelmcanmtakemp
rideminmtheirmrolemofmassuringmthatmthemcontractor'smCQCmsystemmismworkingmeffectively
mbymdeliveringmamqualitymproduct..
WhatmismthemrolemandmresponsibilitiesmofmthemcontractorminmCQC?m-
m"ACCURATEmANSWER"mmmThemcontractormismrequiredmtomplacemamcompetentmrepresenta
tive,mthemQCmManager,monmthemsitemtomoverseemthemCQCmsystem.
Whatmaremthemresponsibilitiesmofmthemcontractor'smQCmManager?m-
m"ACCURATEmANSWER"mmma.mControllingmthemqualitymspecifiedminmthemplansmandmspecifi
cations.
b.mDevelopingmandmmaintainingmanmeffectivemCQCmsystem.
c.mStoppingmwork.
d.mPerformancemofmallmcontrolmactivitiesmandmtests
PreparationmofmacceptablemdocumentationmofmCQCmactivities
WhatmaremthemQAmresponsibilitiesmofmthemgovernment?m-
m"ACCURATEmANSWER"mmmTomassuremthatmthemspecifiedmstandardmofmworkmanshipmwithi
nmthemlimitsmofmthemcontractmaremprovided.
Tomconductmonsitembusinessmwithmthemcontractor'smQCmManager/superintendentmonly.
Namemthreeminstancesmofmcontractormextensionsmofmdesigns.m-
m"ACCURATEmANSWER"mmmPre-
engineeredmmetalmbuildings,mfiremalarmmandmprotectionmsystems,mcathodicmprotection.