UPDATED ACTUAL Exam Questions and
CORRECT Answers
____ is the transfer of information systems development, operation, or maintenance to an outside
firm that provides these services, for a fee, on a temporary or long-term basis. - CORRECT
ANSWER - Outsourcing
A ____ is a document that describes a company, lists the IT services or products needed, and
specifies the features required. - CORRECT ANSWER - request for proposal (RFP)
A firm that enhances a commercial software package by adding custom features and configuring
it for a particular industry is called a(n) ____. - CORRECT ANSWER - VAR
A firm that offers outsourcing solutions is called a ____ provider. - CORRECT
ANSWER - service
A software ____ is software that is obtained from a vendor or application service provider. -
CORRECT ANSWER - package
Advantages of purchasing a software package over developing software in-house include all of
the following except ____. - CORRECT ANSWER - satisfaction of unique business
requirements
Although the traditional model of software acquisition still accounts for more software
acquisition, a new model called ____ is changing the picture dramatically. - CORRECT
ANSWER - Software as a Service
Building an application in a ____ environment can offer greater benefits, and sometimes greater
risks, compared to a traditional environment. - CORRECT ANSWER - Web-based
, Buyers can customize a software package by ____. - CORRECT ANSWER - negotiating
directly with the software vendor to make enhancements to meet the buyer's needs by paying for
the changes, purchasing a basic package that vendors will customize to suit the buyer's needs,
and purchasing the software and making their own modifications, if this is permissible under the
terms of the software license
Companies that develop software for sale are called software ____. - CORRECT
ANSWER - vendors
Microsoft's ____ is one of the major Web-based development environments. - CORRECT
ANSWER - .NET
Some industry leaders predict that ____ computing will offer an overall online software and data
environment supported by supercomputer technology. - CORRECT ANSWER - cloud
The choice between developing versus purchasing software often is called a ____ decision. -
CORRECT ANSWER - build or buy
The software that a company's IT department makes, builds, and develops is called ____
software. - CORRECT ANSWER - in-house
Typically, companies choose in-house software development for all of the following reasons
except to ____. - CORRECT ANSWER - obtain input from other companies who already
have implemented the software
Web-based software usually requires additional layers, called ____, to communicate with
existing software and legacy systems. - CORRECT ANSWER - middleware
When determining outsourcing fees, a ____ uses a set fee based on a specified level of service
and user support. - CORRECT ANSWER - fixed fee model