WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Absenteeism - (ANSWER)The failure of an employee to report to the workplace as scheduled
Accountability - (ANSWER)The personal duty to someone else (a higher-level manager or the
organization itself) for the effective use of resources to complete an assignment
Active listening - (ANSWER)The intention and ability to listen to others, use the content and context of
the communication, and respond appropriately
Adverse employment action - (ANSWER)Any action, such as firings, demotions, schedule reductions, or
changes, that would harm the individual employee
Affirmative action - (ANSWER)A series of policies, programs, and initiatives that have been instituted by
various entities within both government and the private sector that are designed to prefer hiring of
individuals from protected groups in certain circumstances in an attempt to mitigate past discrimination
Arbitrator - (ANSWER)A neutral third party who resolves a conflict by making a binding decision
Assessment center - (ANSWER)A place where job applicants undergo a series of tests, interviews, and
simulated experiences to determine their potential for a particular job
Authority - (ANSWER)The right to give orders, enforce obedience, make decisions, and commit
resources toward completing organizational goals
Autocratic style of management - (ANSWER)Highly directive and low in supportiveness. Appropriate
when interacting with low-capability employees.
,WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Consultative style of management - (ANSWER)Highly directive and highly supportive behavior, is
appropriate when interacting with moderately capable employees. Give specific instructions, and
oversee performance at all major stages of a task.
Participative style of management - (ANSWER)Low directive behavior and high supportive behavior, and
it is appropriate when interacting with employees with high capability. Spend a small amount of time
giving general directions and a great deal of time giving encouragement.
Empowering Style of Management - (ANSWER)Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them know what needs to be done and answer
their questions, but it is not necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form - (ANSWER)A performance appraisal that provides a
description of each assessment along a continuum
Behaviors - (ANSWER)The actions taken by an individual
Bias - (ANSWER)A personality-based tendency, either toward or against something
Biological job design - (ANSWER)Designing jobs by focusing on minimizing the physical strain on the
worker by structuring the physical work environment around the way the body works
Bona fide occupational qualification (BFOQ) - (ANSWER)A qualification that is absolutely required in
order for an individual to be able to successfully do a particular job
,WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Bonus - (ANSWER)A lump sum payment, typically given to an individual at the end of a time period
Broadbanding - (ANSWER)Combining multiple pay levels into one
Burnout - (ANSWER)Constant lack of interest and motivation to perform one's job
Business necessity - (ANSWER)When a particular practice is necessary for the safe and efficient
operation of the business and when there is a specific business purpose for applying a particular
standard that may, in fact, be discriminatory
Business skills - (ANSWER)The analytical and quantitative skills—including in-depth knowledge of how
the business works and its budgeting and strategic-planning processes—that are necessary for a
manager to understand and contribute to the profitability of the organization
Career - (ANSWER)The individually perceived sequence of attitudes and behaviors associated with work-
related experiences and activities over the span of a person's life
Career plateau - (ANSWER)When an individual feels unchallenged in their current job and has little or no
chance of advancement
Centralization - (ANSWER)Degree to which decision making is concentrated within the organization
Coaching - (ANSWER)The process of giving motivational feedback to maintain and improve performance
, WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
COBRA - (ANSWER)A law that requires employers to offer to maintain health insurance on individuals
who leave their employment (for a period of time)
Cognitive ability test - (ANSWER)An assessment of general intelligence or of some type of aptitude for a
particular job
Cohesiveness - (ANSWER)An intent and desire for group members to stick together in their actions
Collective bargaining - (ANSWER)The negotiation process resulting in a contract between union
employees and management that covers employment conditions
Commission - (ANSWER)A payment typically provided to a salesperson for selling an item to a customer
Communication - (ANSWER)The process of transmitting information and meaning
Compensation - (ANSWER)The total of an employee's pay and benefits
Compensation system - (ANSWER)Anything that an employee may value and desire and that the
employer is willing and able to offer in exchange
Compensatory damages - (ANSWER)Monetary damages awarded by the court that compensate the
injured person for losses
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Absenteeism - (ANSWER)The failure of an employee to report to the workplace as scheduled
Accountability - (ANSWER)The personal duty to someone else (a higher-level manager or the
organization itself) for the effective use of resources to complete an assignment
Active listening - (ANSWER)The intention and ability to listen to others, use the content and context of
the communication, and respond appropriately
Adverse employment action - (ANSWER)Any action, such as firings, demotions, schedule reductions, or
changes, that would harm the individual employee
Affirmative action - (ANSWER)A series of policies, programs, and initiatives that have been instituted by
various entities within both government and the private sector that are designed to prefer hiring of
individuals from protected groups in certain circumstances in an attempt to mitigate past discrimination
Arbitrator - (ANSWER)A neutral third party who resolves a conflict by making a binding decision
Assessment center - (ANSWER)A place where job applicants undergo a series of tests, interviews, and
simulated experiences to determine their potential for a particular job
Authority - (ANSWER)The right to give orders, enforce obedience, make decisions, and commit
resources toward completing organizational goals
Autocratic style of management - (ANSWER)Highly directive and low in supportiveness. Appropriate
when interacting with low-capability employees.
,WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Consultative style of management - (ANSWER)Highly directive and highly supportive behavior, is
appropriate when interacting with moderately capable employees. Give specific instructions, and
oversee performance at all major stages of a task.
Participative style of management - (ANSWER)Low directive behavior and high supportive behavior, and
it is appropriate when interacting with employees with high capability. Spend a small amount of time
giving general directions and a great deal of time giving encouragement.
Empowering Style of Management - (ANSWER)Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them know what needs to be done and answer
their questions, but it is not necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form - (ANSWER)A performance appraisal that provides a
description of each assessment along a continuum
Behaviors - (ANSWER)The actions taken by an individual
Bias - (ANSWER)A personality-based tendency, either toward or against something
Biological job design - (ANSWER)Designing jobs by focusing on minimizing the physical strain on the
worker by structuring the physical work environment around the way the body works
Bona fide occupational qualification (BFOQ) - (ANSWER)A qualification that is absolutely required in
order for an individual to be able to successfully do a particular job
,WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
Bonus - (ANSWER)A lump sum payment, typically given to an individual at the end of a time period
Broadbanding - (ANSWER)Combining multiple pay levels into one
Burnout - (ANSWER)Constant lack of interest and motivation to perform one's job
Business necessity - (ANSWER)When a particular practice is necessary for the safe and efficient
operation of the business and when there is a specific business purpose for applying a particular
standard that may, in fact, be discriminatory
Business skills - (ANSWER)The analytical and quantitative skills—including in-depth knowledge of how
the business works and its budgeting and strategic-planning processes—that are necessary for a
manager to understand and contribute to the profitability of the organization
Career - (ANSWER)The individually perceived sequence of attitudes and behaviors associated with work-
related experiences and activities over the span of a person's life
Career plateau - (ANSWER)When an individual feels unchallenged in their current job and has little or no
chance of advancement
Centralization - (ANSWER)Degree to which decision making is concentrated within the organization
Coaching - (ANSWER)The process of giving motivational feedback to maintain and improve performance
, WGU D351 FUNCTIONS OF HUMAN RESOURCES MANAGEMENT OA AND PA 2025
ACTUAL EXAM COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) /ALREADY GRADED A+
COBRA - (ANSWER)A law that requires employers to offer to maintain health insurance on individuals
who leave their employment (for a period of time)
Cognitive ability test - (ANSWER)An assessment of general intelligence or of some type of aptitude for a
particular job
Cohesiveness - (ANSWER)An intent and desire for group members to stick together in their actions
Collective bargaining - (ANSWER)The negotiation process resulting in a contract between union
employees and management that covers employment conditions
Commission - (ANSWER)A payment typically provided to a salesperson for selling an item to a customer
Communication - (ANSWER)The process of transmitting information and meaning
Compensation - (ANSWER)The total of an employee's pay and benefits
Compensation system - (ANSWER)Anything that an employee may value and desire and that the
employer is willing and able to offer in exchange
Compensatory damages - (ANSWER)Monetary damages awarded by the court that compensate the
injured person for losses
