HPEX 445 Exam 1 VCU – Questions With Correct
Solutions
What is the definition of emotional intelligence? Correct Answer -
- the ability to effectively manage ourselves and our relationship
effectively
What are the set of skills person needs to be well-adjusted to world
according to Emotional Intelligence? Correct Answer - 1. self-
awareness
2. self regulation
3. motivation
4. empathy
5. social skills
How does Emotional Intelligence apply to leadership? Correct
Answer - -suggests leader needs to be caring, confident,
enthusiastic
- leader needs to establish good relations
- leaders with strength in emotional intelligence = more effective
5 Components Health Care System Correct Answer - 1.
Education & Research
2. Suppliers
3. Insurers
4. Payers
5. Providers
How are the majority of the population covered for health
insurance? Correct Answer - Employer-Sponsored
What are the two biggest problems? Correct Answer - 1.
Quality of Care
,2. Individual Expenditures (it's too expensive)
What are the internal stakeholders for leadership? Correct
Answer - 1. Administration
2. Management Focus / Internal
3. Professionals
4. Operations
What are the external stakeholders for leadership? Correct
Answer - 1. Media
2. Vendors
3. Health Policy, Laws, Regulations
4. Community Groups
5. Financial Stakeholders
6. Strategic Partners
7. Government
List some differences between leadership and management:
Correct Answer - Leadership
1.More forward thinking
2. Set direction for the organization
3. Motivate employees and stakeholders
4. Keep entity on course
5. Effective spokesperson
6. Determine strategies for future
7. Transform organization
Management
1.Staffing personnel
2.Controlling Resources
3. Supervising Service Provided
4. Overseeing Adherence to Regulations
5. Counseling Employees
, What is followership? Correct Answer - complementary to
leadership:
- every leader there is a follower
- recognize importance of respect
- leaders inspire commitment
Who is Simon Sinek? Correct Answer - -inspirational
leadership speaker: How Great Leaders Inspire Action
- references to Apple, MLK, Wright Brothers
What is the Great Man Theory? Correct Answer - Leadership
theory
1920's: U.S. industrialization
- traits determined leadership
*male, tall, strong, caucasian
* You either got it or you don't
What is the style approach to leadership? Correct Answer -
instead of looking at characteristics of leader, looked at 2
BEHAVIORs
1. completing tasks
2. creating good relationships
best leader is fully attentive to both behaviors
What is the situational approach to leadership? Correct Answer -
1960s
- helping all of it's people and began social problems
- medicare (elderly)
- medicaid (poor)
-focused on leader changing behavior depending upon situation
Solutions
What is the definition of emotional intelligence? Correct Answer -
- the ability to effectively manage ourselves and our relationship
effectively
What are the set of skills person needs to be well-adjusted to world
according to Emotional Intelligence? Correct Answer - 1. self-
awareness
2. self regulation
3. motivation
4. empathy
5. social skills
How does Emotional Intelligence apply to leadership? Correct
Answer - -suggests leader needs to be caring, confident,
enthusiastic
- leader needs to establish good relations
- leaders with strength in emotional intelligence = more effective
5 Components Health Care System Correct Answer - 1.
Education & Research
2. Suppliers
3. Insurers
4. Payers
5. Providers
How are the majority of the population covered for health
insurance? Correct Answer - Employer-Sponsored
What are the two biggest problems? Correct Answer - 1.
Quality of Care
,2. Individual Expenditures (it's too expensive)
What are the internal stakeholders for leadership? Correct
Answer - 1. Administration
2. Management Focus / Internal
3. Professionals
4. Operations
What are the external stakeholders for leadership? Correct
Answer - 1. Media
2. Vendors
3. Health Policy, Laws, Regulations
4. Community Groups
5. Financial Stakeholders
6. Strategic Partners
7. Government
List some differences between leadership and management:
Correct Answer - Leadership
1.More forward thinking
2. Set direction for the organization
3. Motivate employees and stakeholders
4. Keep entity on course
5. Effective spokesperson
6. Determine strategies for future
7. Transform organization
Management
1.Staffing personnel
2.Controlling Resources
3. Supervising Service Provided
4. Overseeing Adherence to Regulations
5. Counseling Employees
, What is followership? Correct Answer - complementary to
leadership:
- every leader there is a follower
- recognize importance of respect
- leaders inspire commitment
Who is Simon Sinek? Correct Answer - -inspirational
leadership speaker: How Great Leaders Inspire Action
- references to Apple, MLK, Wright Brothers
What is the Great Man Theory? Correct Answer - Leadership
theory
1920's: U.S. industrialization
- traits determined leadership
*male, tall, strong, caucasian
* You either got it or you don't
What is the style approach to leadership? Correct Answer -
instead of looking at characteristics of leader, looked at 2
BEHAVIORs
1. completing tasks
2. creating good relationships
best leader is fully attentive to both behaviors
What is the situational approach to leadership? Correct Answer -
1960s
- helping all of it's people and began social problems
- medicare (elderly)
- medicaid (poor)
-focused on leader changing behavior depending upon situation
