Client Services (Cosmetology 2,3,4,7,8,15)
Exam Questions And Answers
When determining face shape, which of the following actions is
NOT a consideration? -
correct answer ✅analysis of the least dominant area
Which face shape looks good with almost any hair design, length or
texture? -
correct answer ✅oval
Place the volume either below the jawline or above the temple
area with which face shape? -
correct answer ✅Round
Which face shape is long, narrow and angular? -
correct answer ✅Oblong
A salon professional should NOT accentuate the narrowness at the
temples and width at the jawline in what type of face shape? -
correct answer ✅Pear
Which of the following guidelines is true if the client has a heart
face shape? -
correct answer ✅leave fullness at the nape
,Client Services (Cosmetology 2,3,4,7,8,15)
Exam Questions And Answers
Which of the following descriptions define the term "profile"? -
correct answer ✅an outline of the face from the side
What type of profile has a strong outward curvature resulting from
either a protruding nose or a sloping forehead or chin? -
correct answer ✅Convex
Which of the following statements represents an open-ended
question? -
correct answer ✅What final results do you want to see in your
hair?
Select the term that could be used by a client to help uncover what
they "want" in a hair service. -
correct answer ✅Shine
If the guest feels hesitant about your suggestion made during the
Consult service essential, you should: -
correct answer ✅ask additional questions to clarify what the guest
really wants
, Client Services (Cosmetology 2,3,4,7,8,15)
Exam Questions And Answers
At what point would you gain agreement to move forward during
the Consult service essential? -
correct answer ✅after all questions have been clarified
Which of the following statements could be used when making a
recommendation to describe a benefit of a product? -
correct answer ✅This product will increase shine.
The following strategies all help the client feel they've had an
exceptional experience, EXCEPT: -
correct answer ✅not suggesting add-on services
Of the eight bones that compose the cranium, how many are
affected by scalp massage? -
correct answer ✅8
Mary is performing a scalp massage on a client. Which of the
following bones would be affected by the massage Mary is offering?
-
correct answer ✅frontal
Exam Questions And Answers
When determining face shape, which of the following actions is
NOT a consideration? -
correct answer ✅analysis of the least dominant area
Which face shape looks good with almost any hair design, length or
texture? -
correct answer ✅oval
Place the volume either below the jawline or above the temple
area with which face shape? -
correct answer ✅Round
Which face shape is long, narrow and angular? -
correct answer ✅Oblong
A salon professional should NOT accentuate the narrowness at the
temples and width at the jawline in what type of face shape? -
correct answer ✅Pear
Which of the following guidelines is true if the client has a heart
face shape? -
correct answer ✅leave fullness at the nape
,Client Services (Cosmetology 2,3,4,7,8,15)
Exam Questions And Answers
Which of the following descriptions define the term "profile"? -
correct answer ✅an outline of the face from the side
What type of profile has a strong outward curvature resulting from
either a protruding nose or a sloping forehead or chin? -
correct answer ✅Convex
Which of the following statements represents an open-ended
question? -
correct answer ✅What final results do you want to see in your
hair?
Select the term that could be used by a client to help uncover what
they "want" in a hair service. -
correct answer ✅Shine
If the guest feels hesitant about your suggestion made during the
Consult service essential, you should: -
correct answer ✅ask additional questions to clarify what the guest
really wants
, Client Services (Cosmetology 2,3,4,7,8,15)
Exam Questions And Answers
At what point would you gain agreement to move forward during
the Consult service essential? -
correct answer ✅after all questions have been clarified
Which of the following statements could be used when making a
recommendation to describe a benefit of a product? -
correct answer ✅This product will increase shine.
The following strategies all help the client feel they've had an
exceptional experience, EXCEPT: -
correct answer ✅not suggesting add-on services
Of the eight bones that compose the cranium, how many are
affected by scalp massage? -
correct answer ✅8
Mary is performing a scalp massage on a client. Which of the
following bones would be affected by the massage Mary is offering?
-
correct answer ✅frontal
