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Summary Ethics And Professionalism Business Notes - Grade 12

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This is a complete and well-structured summary for the Ethics and Professionalism topic in Grade 12 Business Studies, perfect for learners who want to prepare for exams or assignments. The notes cover all key concepts with clear definitions, comparisons, examples, and practical solutions to unethical and unprofessional behaviour in the workplace. What’s Included: Definitions of key terms like ethical behaviour, professionalism, corporate governance, code of conduct, and more Clear distinction between ethical vs unethical and professional vs unprofessional behaviour Detailed real-life examples to support understanding Tips for ethical and professional business practices Explanation of challenges posed by unethical behaviour (e.g., tax evasion, unfair advertising, overpricing in rural areas) Solutions for dealing with unethical business practices Practical actions for managing unprofessional behaviour (e.g., abuse of work time, sexual harassment, misuse of company resources)

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Uploaded on
April 25, 2025
Number of pages
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Written in
2024/2025
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Ethics & Professionalism


Definitions

Ethical behaviour → is acting according to a set of values that are morally acceptable


B Ethics → set of values of a B that displayed by B staff + are morally acceptable to
society & B

Professionalism → describes the internationally accepted standards + expectation that B's
and society are compotent and skilled in the workplace


Business (B) Practice → procedure + rules followed by B in order to obtain objectives


Corporate Governance → the exercise of ethical + effective leadership by people
managing B


Code Of Conduct → document that states acceptable behaviour in B


Annual General Meeting (AGM) → A meeting of a company attended by all the
shareholders that takes place once a year.

Unprofessional Practices → When people/the B do not act within the accepted standards
+ expectations, it is unprofessional behaviour.


Unethical Practices → When the B acts with a different set of values from what is morally
acceptable.

, Understanding Ethical +
Professional Behaviour




Meaning of Ethical Behaviour
• Bs always have the responsibility to do the right things and do the right things
• Ethical behaviour means Bs must use moral codes to guide their choices between
right + wrong.
• Ethics form part of the code of conduct of a B.
• The B must set values used in operations, acting as a moral compass.


Examples of Ethical + Unethical Behaviour
Ethical Behaviour


1. The B tells the truth during a public relations crisis.
2. Bs keep promises to employees, partners, + customers.
3. The B shows loyalty by making decisions that benefit staff, partners, investors, +
customers.
4. The B shows fairness in its dealings with stakeholders.
5. The B operates within the law + restrictions.
6. Bs ensure the environment is not polluted during production.
7. Bs do not engage in illegal B practices such as price-fixing.
8. Bs do not use child labour.

Unethical Behaviour


1. Dumping pollutants into water supplies rather than using eco-friendly solutions.
2. Releasing toxins into the air above permitted levels.
3. Falsifying information on tax returns.
4. Misclassifying employees as contractors to reduce payroll taxes.
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