Apco Public Safety
Telecommunicator 1 Exam 2025
Questions and Answers 100% Pass
True/False:
The term "PSAP" stands for "Public Safety Access Point". - ✔✔False
True/False:
Professionalism is defined by who you are, what you do, and how others perceive
you. - ✔✔True
True/False:
Ethics involves an individual's personal, professional, and organizational rules of
conduct. - ✔✔True
True/False:
The three primary disciplines of public safety communications are law enforcement
communications, fire service communications, and emergency management
communications. - ✔✔False
COPYRIGHT © 2025 BY EMILLY CHARLOTTE, ALL RIGHTS RESERVED 1
, True/False:
The term "vital services" defines the primary functions or tasks of public safety
communications systems. - ✔✔True
True/False:
Quality Assurance programs in the PSAP include actions taken to ensure that
standards and procedures are met and followed. - ✔✔True
True/False:
A policy is a guide to action, and a procedure is a guide to thinking. - ✔✔False
True/False:
Because the telecommunicator cannot see callers on the phone, nonverbal
communication plays no part in handling public safety calls for service. - ✔✔False
True/False:
A question that cannot be answered "yes" or "no" is referred to as an open-ended
question. - ✔✔True
True/False:
When called upon to testify in a legal case, keep answers simple, and if at possible
answer yes or no. - ✔✔True
True/False:
COPYRIGHT © 2025 BY EMILLY CHARLOTTE, ALL RIGHTS RESERVED 2
Telecommunicator 1 Exam 2025
Questions and Answers 100% Pass
True/False:
The term "PSAP" stands for "Public Safety Access Point". - ✔✔False
True/False:
Professionalism is defined by who you are, what you do, and how others perceive
you. - ✔✔True
True/False:
Ethics involves an individual's personal, professional, and organizational rules of
conduct. - ✔✔True
True/False:
The three primary disciplines of public safety communications are law enforcement
communications, fire service communications, and emergency management
communications. - ✔✔False
COPYRIGHT © 2025 BY EMILLY CHARLOTTE, ALL RIGHTS RESERVED 1
, True/False:
The term "vital services" defines the primary functions or tasks of public safety
communications systems. - ✔✔True
True/False:
Quality Assurance programs in the PSAP include actions taken to ensure that
standards and procedures are met and followed. - ✔✔True
True/False:
A policy is a guide to action, and a procedure is a guide to thinking. - ✔✔False
True/False:
Because the telecommunicator cannot see callers on the phone, nonverbal
communication plays no part in handling public safety calls for service. - ✔✔False
True/False:
A question that cannot be answered "yes" or "no" is referred to as an open-ended
question. - ✔✔True
True/False:
When called upon to testify in a legal case, keep answers simple, and if at possible
answer yes or no. - ✔✔True
True/False:
COPYRIGHT © 2025 BY EMILLY CHARLOTTE, ALL RIGHTS RESERVED 2
