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PN Communication Assessment – ATI Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

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PN Communication Assessment – ATI Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the most effective way for a nurse to demonstrate professionalism during client interactions? Maintain a respectful tone, avoid interrupting, and use clear and concise language How should a nurse respond to a client who asks a question about their condition but the nurse is unsure of the answer? Politely inform the client that you will find out the answer and get back to them promptly What is a primary factor that can build trust in the nurse-client relationship? Consistently being honest, open, and respectful during all interactions What strategy should a nurse use to communicate with a client who is non-verbal but alert? Use simple yes or no questions and encourage the client to use hand gestures or a communication board 2 How can a nurse improve communication with a client from a different cultural background? Be open to learning about cultural differences and respect the client's values and beliefs What is an appropriate way for a nurse to demonstrate active listening during a client conversation? Maintain eye contact and nod occasionally to show understanding What should the nurse do if a client becomes upset and raises their voice during a conversation? Stay calm, listen attentively, and validate the client's feelings What is the best method to ensure clarity when explaining a complex procedure to a client? Use simple language and check for understanding throughout How should a nurse address a client who refuses to discuss their diagnosis? Respect the client’s wishes and let them know that the door is open for discussion when they’re ready 3 When a nurse communicates with a client who has limited English proficiency, what is an appropriate strategy? Use an interpreter or language services to ensure clear communication What is the most effective way for a nurse to convey empathy to a client who is grieving? Use comforting words, acknowledge the client’s pain, and offer a listening ear How can a nurse ensure effective communication when working with a client who has hearing impairment? Face the client directly, use written instructions, and speak clearly What should the nurse do if a client is unable

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PN Communication Assessment – ATI
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the most effective way for a nurse to demonstrate professionalism during client

interactions?


✔✔Maintain a respectful tone, avoid interrupting, and use clear and concise language




How should a nurse respond to a client who asks a question about their condition but the nurse is

unsure of the answer?


✔✔Politely inform the client that you will find out the answer and get back to them promptly




What is a primary factor that can build trust in the nurse-client relationship?


✔✔Consistently being honest, open, and respectful during all interactions




What strategy should a nurse use to communicate with a client who is non-verbal but alert?


✔✔Use simple yes or no questions and encourage the client to use hand gestures or a

communication board




1

, How can a nurse improve communication with a client from a different cultural background?


✔✔Be open to learning about cultural differences and respect the client's values and beliefs




What is an appropriate way for a nurse to demonstrate active listening during a client

conversation?


✔✔Maintain eye contact and nod occasionally to show understanding




What should the nurse do if a client becomes upset and raises their voice during a conversation?


✔✔Stay calm, listen attentively, and validate the client's feelings




What is the best method to ensure clarity when explaining a complex procedure to a client?


✔✔Use simple language and check for understanding throughout




How should a nurse address a client who refuses to discuss their diagnosis?


✔✔Respect the client’s wishes and let them know that the door is open for discussion when

they’re ready




2

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