Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the most effective way for a nurse to demonstrate professionalism during client
interactions?
✔✔Maintain a respectful tone, avoid interrupting, and use clear and concise language
How should a nurse respond to a client who asks a question about their condition but the nurse is
unsure of the answer?
✔✔Politely inform the client that you will find out the answer and get back to them promptly
What is a primary factor that can build trust in the nurse-client relationship?
✔✔Consistently being honest, open, and respectful during all interactions
What strategy should a nurse use to communicate with a client who is non-verbal but alert?
✔✔Use simple yes or no questions and encourage the client to use hand gestures or a
communication board
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, How can a nurse improve communication with a client from a different cultural background?
✔✔Be open to learning about cultural differences and respect the client's values and beliefs
What is an appropriate way for a nurse to demonstrate active listening during a client
conversation?
✔✔Maintain eye contact and nod occasionally to show understanding
What should the nurse do if a client becomes upset and raises their voice during a conversation?
✔✔Stay calm, listen attentively, and validate the client's feelings
What is the best method to ensure clarity when explaining a complex procedure to a client?
✔✔Use simple language and check for understanding throughout
How should a nurse address a client who refuses to discuss their diagnosis?
✔✔Respect the client’s wishes and let them know that the door is open for discussion when
they’re ready
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