ALL QUESTIONS AND CORRECT ANSWERS |
VERIFIED ANSWERS | LATEST VERSIONS 2025 |
GRADED A+ (JUST RELEASED)
CLEET CERTIFICATION TEST PHASE 1
Which of the following are guidelines for communicating with people? -------
--CORRECT ANSWER-----------------Remain calm, never lose your cool
towards a person.
Which of the following is a guideline for communicating across language
barriers? ---------CORRECT ANSWER-----------------Be patient and respect
the other persons attempts to communicate with you.
Which of the following is an example of empathy? ---------CORRECT
ANSWER-----------------Elizabeth tries to put herself in the other persons
shoes.
Which of the following statements about tact is true? ---------CORRECT
ANSWER-----------------You should use tact with customers and clients, but
it is not helpful with coworkers.
Which of the following is an example of using positive language? ---------
CORRECT ANSWER-----------------"This lot is for employees only, but you
can park in the visitor lot just around the corner."
,Which of the following is a guideline for providing first aid? ---------
CORRECT ANSWER-----------------Do not give first aid if the victim refuses
to consent.
Which of the following is a guideline for providing first aid? ---------
CORRECT ANSWER-----------------Provide first aid that is within the scope
of your training.
Which of the following is a correct response to an accident or emergency? -
--------CORRECT ANSWER-----------------Call for help immediately.
What color is usually painted on industrial first aid kits? ---------CORRECT
ANSWER-----------------Federal safety green.
If your employer post a written notice that handheld packages or containers
may be searched as employees leave the worksite, and the employees
agree to the notice, what may a security guard legally do to inspect such
items? ---------CORRECT ANSWER-----------------You may ask each person
to please open the package or container, but you cannot touch the items.
As a security guard or private investigator, may you have a warrant to
search a vehicle? ---------CORRECT ANSWER-----------------No.
Your arrest powers are those of a: ---------CORRECT ANSWER----------------
-Private citizen.
,Which of the following cases would be outside of the arrest authority of a
security guard or private investigator? ---------CORRECT ANSWER-----------
------When a misdemeanor has been committed, and probable cause exists
that the person arrested committed it.
A private citizen must inform the person being arrested of the? ---------
CORRECT ANSWER-----------------Cause of the arrest.
Which of the following would represent constructive arrest? ---------
CORRECT ANSWER-----------------Using no physical force or weapons to
arrest the person.
Which of the following is an element of arrest? ---------CORRECT
ANSWER-----------------Searching for weapons to protect the arrested party.
Which of the following cases might represent a lawful search? ---------
CORRECT ANSWER-----------------Searching for weapons to protect the
arrested party.
Which of the following circumstances would probably not quality for a
simple frisk? ---------CORRECT ANSWER-----------------If the person looks
like someone who would commit a crime.
, What conditions must be met to support the use of deadly force? ---------
CORRECT ANSWER-----------------Seeing the ability, intent and action to
harm a person.
Which of the following situations is the most likely to be considered
justifiable deadly force? ---------CORRECT ANSWER-----------------A security
guard enters a tool storeroom and sees an unauthorized person searching
through the tools. She tells him he is not allowed in this area, and must
leave. The man says "I don't think so," picks up a large sledgehammer, and
raises it over his head as he advances towards her. As she backs away,
she realizes the door has automatically closed behind her, cutting off her
escape. She draws her gun, and orders him to stop. When he does not
stop, she fires.
What are the responsibilities of the security guard during or after an
incident or offense? ---------CORRECT ANSWER-----------------Observe and
report.
What could happen to you if you are convicted of impersonating a police
officer? ---------CORRECT ANSWER-----------------All of the above. (You
could be fined, you could be imprisoned, you could lose your license.)
Who do security guards represent? ---------CORRECT ANSWER--------------
---Their employer and their employer's clients.
Public relations skills help you to effectively perform those duties which
involve: ---------CORRECT ANSWER-----------------Other people.