,Chapter h01 h- hInformation hSystems: hPeople, hTechnology, hProcesses, hand
hStructure
True h/ hFalse
1. A hset hof hrandom hor hunrelated htasks hperformed hto hachieve ha hdefinite houtcome his hcalled ha hprocess.
a. True
b. False
ANSWER: False
RATIONALE: A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue, hand
hcreates han houtput hfor hthe hcustomer hof hthat hprocess.
FEEDBACK: Correct A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue, hand
creates han houtput hfor hthe hcustomer hof hthat hprocess.
Incorrect h A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue,
hand hcreates han houtput hfor hthe hcustomer hof hthat hprocess.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information hSystems—A hMeans hto hAchieve hCompetitive hAdvantage
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES:h POIS.14e.1.2 h- hState hthree hreasons hwhy horganizations hemploy hthe hLeavitt’s hDiamond
hmodel hto hintroduce hnew hsystems hinto hthe hworkplace.
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hTechnology
KEYWORDS: Bloom's: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/27/2019 h5:05 hPM
2. An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto hcollect, hprocess, hstore, hand
hdisseminate hinformation hthat hlacks ha hfeedback hmechanism hto hmonitor hand hcontrol hits hoperation.
a. True
b. False
ANSWER: False
RATIONALE: An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto
hcollect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-designed hinformation
hsystem hincludes hsome hform hof hfeedback hmechanism hto hmonitor hand hcontrol hits
hoperation.
FEEDBACK: Correct An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto
collect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-designed
hinformation hsystem hincludes hsome hform hof hfeedback hmechanism hto hmonitor
hand hcontrol hits hoperation.
Incorrect h An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork
htogether hto hcollect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-
designed hinformation hsystem hincludes hsome hform hof hfeedback hmechanism
hto hmonitor hand hcontrol hits hoperation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: What his han hInformation hSystem
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES: h POIS.14e.1.1 h- hIdentify htwo hkey hmanagement hresponsibilities hin himplementing hsuccessful
Copyright hCengage hLearning. hPowered hby Page h1
hCognero.
,Chapter h01 h- hInformation hSystems: hPeople, hTechnology, hProcesses, hand
hStructure hinformation hsystems.
Copyright hCengage hLearning. hPowered hby Page h2
hCognero.
, Chapter h01 h- hInformation hSystems: hPeople, hTechnology, hProcesses, hand
hStructure
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hTechnology
KEYWORDS: Blooms: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/28/2019 h7:32 hAM
3. Organizations hcannot hhave hmany hvalue hchains.
a. True
b. False
ANSWER: False
RATIONALE: The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization hperforms hto
htransform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe hinput his hincreased. hAn
horganization hmay hhave hmany hvalue hchains, hand hdifferent horganizations hin hdifferent
hindustries hwill hhave hdifferent hvalue hchains.
FEEDBACK: Correct The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization hperforms hto
transform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe hinput his
hincreased. hAn horganization hmay hhave hmany hvalue hchains, hand hdifferent
horganizations hin hdifferent hindustries hwill hhave hdifferent hvalue hchains.
Incorrect h The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization
hperforms hto htransform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe
hinput his hincreased. hAn horganization hmay hhave hmany hvalue hchains, hand
hdifferent horganizations hin hdifferent hindustries hwill hhave hdifferent hvalue hchains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value hChain
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES:h POIS.14e.1.4 h- hDiscuss hthe htraditional hand hcontemporary hview hof hthe hrole hthat
hinformation hsystems hplay hin han horganization’s hvalue hchains.
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hCommunication h- hCommunication
KEYWORDS: Bloom's: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/27/2019 h5:23 hPM
4. The hconcept hof ha hvalue hchain his hnot hsignificant hto horganizations hunless hthey hmanufacture hproducts.
a. True
b. False
ANSWER: False
RATIONALE: In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain hwhose hprimary
hprocesses hinclude hinbound hlogistics, hoperations, houtbound hlogistics, hmarketing hand hsales,
hand hservice. hThe hconcept hof hvalue hchain his halso hmeaningful hto hcompanies hthat hdon’t
hmanufacture hproducts.
FEEDBACK: Correct In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain hwhose
primary hprocesses hinclude hinbound hlogistics, hoperations, houtbound hlogistics,
hmarketing hand hsales, hand hservice. hThe hconcept hof hvalue hchain his halso
hmeaningful hto hcompanies hthat hdon’t hmanufacture hproducts.
Incorrect h In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain
hwhose hprimary hprocesses hinclude hinbound hlogistics, hoperations, houtbound
hlogistics, hmarketing hand hsales, hand hservice. hThe hconcept hof hvalue hchain his
Copyright hCengage hLearning. hPowered hby Page h3
hCognero.
hStructure
True h/ hFalse
1. A hset hof hrandom hor hunrelated htasks hperformed hto hachieve ha hdefinite houtcome his hcalled ha hprocess.
a. True
b. False
ANSWER: False
RATIONALE: A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue, hand
hcreates han houtput hfor hthe hcustomer hof hthat hprocess.
FEEDBACK: Correct A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue, hand
creates han houtput hfor hthe hcustomer hof hthat hprocess.
Incorrect h A hprocess his ha hstructured hset hof hrelated hactivities hthat htakes hinput, hadds hvalue,
hand hcreates han houtput hfor hthe hcustomer hof hthat hprocess.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information hSystems—A hMeans hto hAchieve hCompetitive hAdvantage
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES:h POIS.14e.1.2 h- hState hthree hreasons hwhy horganizations hemploy hthe hLeavitt’s hDiamond
hmodel hto hintroduce hnew hsystems hinto hthe hworkplace.
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hTechnology
KEYWORDS: Bloom's: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/27/2019 h5:05 hPM
2. An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto hcollect, hprocess, hstore, hand
hdisseminate hinformation hthat hlacks ha hfeedback hmechanism hto hmonitor hand hcontrol hits hoperation.
a. True
b. False
ANSWER: False
RATIONALE: An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto
hcollect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-designed hinformation
hsystem hincludes hsome hform hof hfeedback hmechanism hto hmonitor hand hcontrol hits
hoperation.
FEEDBACK: Correct An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork htogether hto
collect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-designed
hinformation hsystem hincludes hsome hform hof hfeedback hmechanism hto hmonitor
hand hcontrol hits hoperation.
Incorrect h An hinformation hsystem his ha hset hof hinterrelated hcomponents hthat hwork
htogether hto hcollect, hprocess, hstore, hand hdisseminate hinformation. hA hwell-
designed hinformation hsystem hincludes hsome hform hof hfeedback hmechanism
hto hmonitor hand hcontrol hits hoperation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: What his han hInformation hSystem
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES: h POIS.14e.1.1 h- hIdentify htwo hkey hmanagement hresponsibilities hin himplementing hsuccessful
Copyright hCengage hLearning. hPowered hby Page h1
hCognero.
,Chapter h01 h- hInformation hSystems: hPeople, hTechnology, hProcesses, hand
hStructure hinformation hsystems.
Copyright hCengage hLearning. hPowered hby Page h2
hCognero.
, Chapter h01 h- hInformation hSystems: hPeople, hTechnology, hProcesses, hand
hStructure
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hTechnology
KEYWORDS: Blooms: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/28/2019 h7:32 hAM
3. Organizations hcannot hhave hmany hvalue hchains.
a. True
b. False
ANSWER: False
RATIONALE: The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization hperforms hto
htransform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe hinput his hincreased. hAn
horganization hmay hhave hmany hvalue hchains, hand hdifferent horganizations hin hdifferent
hindustries hwill hhave hdifferent hvalue hchains.
FEEDBACK: Correct The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization hperforms hto
transform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe hinput his
hincreased. hAn horganization hmay hhave hmany hvalue hchains, hand hdifferent
horganizations hin hdifferent hindustries hwill hhave hdifferent hvalue hchains.
Incorrect h The hvalue hchain his ha hseries h(or hchain) hof hactivities hthat han horganization
hperforms hto htransform hinputs hinto houtputs hin hsuch ha hway hthat hthe hvalue hof hthe
hinput his hincreased. hAn horganization hmay hhave hmany hvalue hchains, hand
hdifferent horganizations hin hdifferent hindustries hwill hhave hdifferent hvalue hchains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value hChain
QUESTION hTYPE: True h/ hFalse
HAS hVARIABLES: False
LEARNING hOBJECTIVES:h POIS.14e.1.4 h- hDiscuss hthe htraditional hand hcontemporary hview hof hthe hrole hthat
hinformation hsystems hplay hin han horganization’s hvalue hchains.
NATIONAL hSTANDARDS: h United hStates h- hBUSPROG: hCommunication h- hCommunication
KEYWORDS: Bloom's: hRemember
DATE hCREATED: 11/19/2019 h5:59 hPM
DATE hMODIFIED: 11/27/2019 h5:23 hPM
4. The hconcept hof ha hvalue hchain his hnot hsignificant hto horganizations hunless hthey hmanufacture hproducts.
a. True
b. False
ANSWER: False
RATIONALE: In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain hwhose hprimary
hprocesses hinclude hinbound hlogistics, hoperations, houtbound hlogistics, hmarketing hand hsales,
hand hservice. hThe hconcept hof hvalue hchain his halso hmeaningful hto hcompanies hthat hdon’t
hmanufacture hproducts.
FEEDBACK: Correct In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain hwhose
primary hprocesses hinclude hinbound hlogistics, hoperations, houtbound hlogistics,
hmarketing hand hsales, hand hservice. hThe hconcept hof hvalue hchain his halso
hmeaningful hto hcompanies hthat hdon’t hmanufacture hproducts.
Incorrect h In ha hmanufacturing horganization, hthe hsupply hchain his ha hkey hvalue hchain
hwhose hprimary hprocesses hinclude hinbound hlogistics, hoperations, houtbound
hlogistics, hmarketing hand hsales, hand hservice. hThe hconcept hof hvalue hchain his
Copyright hCengage hLearning. hPowered hby Page h3
hCognero.
