©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
Smartserve Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
The Government of Canada issues licences for the sale and service of alcohol in Ontario. -
Answer✔False.
The AGCO issues licences for the sale, service and delivery of alcohol and is responsible for
regulating the alcohol, gaming and horse racing sectors and cannabis retail in accordance with
the principles of honesty and integrity, and in the public interest. In doing so, the AGCO
administers the Liquor Licence and Control Act, 2019, the Gaming Control Act, 1992, and the
Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers
the charity lottery licensing Order-in-Council 1413/08.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. -
Answer✔True.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. They
must also be Smart Serve certified.
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. -
Answer✔True.
The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the laws and
regulations affecting the sale, service and delivery of alcohol in Ontario. This includes that a
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
licensee cannot permit intoxication, and cannot sell or serve someone who is or appears to be
intoxicated.
After an intoxicated customer has left your establishment, you are no longer liable for him or
her. - Answer✔False.
Your liability does not end when the customer leaves. If you have served a customer to the
point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster. - Answer✔False.
Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has
been absorbed by the body and moves into the bloodstream, only time will help.
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Answer✔False.
There are big differences in the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
Answer✔True.
It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe
he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage
person.
A customer can show identification without a photo to prove they are age 19 or older. -
Answer✔False.
A valid I.D. is one that is issued by the government and must include a person's photograph and
date of birth.
2
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
If an intoxicated customer arrives at your establishment, you should not let them in. -
Answer✔True.
You cannot allow an intoxicated customer to enter or remain on the premises of a licensed
establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour. -
Answer✔False.
On average, the body can metabolize approximately 1 standard drink per hour.
Alcohol is a stimulant that speeds up the central nervous system. - Answer✔False.
Alcohol is a depressant that slows down the central nervous system and impacts how a person
thinks, acts and moves.
Once alcohol gets into the bloodstream it will be carried throughout the body, into tissues and
organs (e.g. the brain). - Answer✔True.
Alcohol begins to move through the stomach, intestines, and into the bloodstream, even as the
first drink is being consumed. Every heartbeat then carries it throughout the body, into tissues
and organs.
The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC). -
Answer✔True.
Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found in 100
millilitres of blood and is shown in grams per 100mL.
3
Smartserve Practice Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
The Government of Canada issues licences for the sale and service of alcohol in Ontario. -
Answer✔False.
The AGCO issues licences for the sale, service and delivery of alcohol and is responsible for
regulating the alcohol, gaming and horse racing sectors and cannabis retail in accordance with
the principles of honesty and integrity, and in the public interest. In doing so, the AGCO
administers the Liquor Licence and Control Act, 2019, the Gaming Control Act, 1992, and the
Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers
the charity lottery licensing Order-in-Council 1413/08.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. -
Answer✔True.
The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. They
must also be Smart Serve certified.
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. -
Answer✔True.
The Liquor Licence and Control Act, 2019 (LLCA) is legislation that outlines the laws and
regulations affecting the sale, service and delivery of alcohol in Ontario. This includes that a
1
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
licensee cannot permit intoxication, and cannot sell or serve someone who is or appears to be
intoxicated.
After an intoxicated customer has left your establishment, you are no longer liable for him or
her. - Answer✔False.
Your liability does not end when the customer leaves. If you have served a customer to the
point of intoxication, you are liable for them until they are sober again.
Drinking coffee will help a person who is intoxicated sober up faster. - Answer✔False.
Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has
been absorbed by the body and moves into the bloodstream, only time will help.
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Answer✔False.
There are big differences in the alcohol content found in beer, wine, and spirits.
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
Answer✔True.
It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe
he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage
person.
A customer can show identification without a photo to prove they are age 19 or older. -
Answer✔False.
A valid I.D. is one that is issued by the government and must include a person's photograph and
date of birth.
2
, ©BRIGHTSTARS 2025 ALL RIGHTS RESERVED 9:46 AM A+
If an intoxicated customer arrives at your establishment, you should not let them in. -
Answer✔True.
You cannot allow an intoxicated customer to enter or remain on the premises of a licensed
establishment.
On average, the body can metabolize approximately 2 standard drinks in one hour. -
Answer✔False.
On average, the body can metabolize approximately 1 standard drink per hour.
Alcohol is a stimulant that speeds up the central nervous system. - Answer✔False.
Alcohol is a depressant that slows down the central nervous system and impacts how a person
thinks, acts and moves.
Once alcohol gets into the bloodstream it will be carried throughout the body, into tissues and
organs (e.g. the brain). - Answer✔True.
Alcohol begins to move through the stomach, intestines, and into the bloodstream, even as the
first drink is being consumed. Every heartbeat then carries it throughout the body, into tissues
and organs.
The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC). -
Answer✔True.
Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found in 100
millilitres of blood and is shown in grams per 100mL.
3
