TEST BANK
Leadership Roles and Management Functions in Nursing:
Theory and Application
Bessie L. Marquis, and Carol J. Huston
9th Edition
PlusBay.Plus
,Table of Contents
Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
Requisites for Successful Leadership and Management 1
Chapter 02: Classical Views of Leadership and Management 8
Chapter 03: Twenty-First-Century Thinking About Leadership and Management 15
Chapter 04: Ethical Issues 23
Chapter 05: Legal and Legislative Issues 31
Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy 38
Chapter 07: Organizational Planning 45
Chapter 08: Planned Change 52
Chapter 09: Time Management 58
Chapter 10: Fiscal Planning 65
Chapter 11: Career Planning and Development in Nursing 72
Chapter 12: Organizational Structure 79
Chapter 13: Organizational, Political, and Personal Power 85
Chapter 14: Organizing Patient Care 92
Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination 98
Chapter 16: Socializing and Educating Staff in a Learning Organization 105
Chapter 17: Staffing Needs and Scheduling Policies 112
Chapter 18: Creating a Motivating Climate 119
Chapter 19: Organizational, Interpersonal, and Group Communication 126
Chapter 20: Delegation 133
Chapter 21: Effective Conflict Resolution and Negotiation 140
Chapter 22: Collective Bargaining, Unionization, and Employment Laws 146
Chapter 23: Quality Control 153
Chapter 24: Performance Appraisal 160
Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
or Psychologically Impaired 167
PlusBay.Plus
, ______________________________________________________________________________________________
Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical
Reasoning: Requisites for Successful Leadership and Management
MULTIPLE CHOICE
1. What statement is true regarding decision making?
a. It is an analysis of a situation
b. It is closely related to evaluation
c. It involves choosing between courses of action
d. It is dependent upon finding the cause of a problem
ANS: C
Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process that
focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
reflective thinking, is related to evaluation and has a broader scope than decision making
and problem solving.
2. What is a weakness of the traditional problem-solving model?
a. Its need for implementation time
b. Its lack of a step requiring evaluation of results
c. Its failure to gather sufficient data
d. Its failure to evaluate alternatives
ANS: A
The traditional problem-solvingWWW.TBSM.WS
model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations, much
time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
a. Scientific methods provide identical decisions by different individuals for the same
problems
b. Decisions are greatly influenced by each person's value system
c. Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
d. Past experience has little to do with the quality of the decision
ANS: B
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
4. What influences the quality of a decision most often?
a. The decision maker's immediate superior
b. The type of decision that needs to be made
c. Questions asked and alternatives generated
d. The time of day the decision is made
______________________________________________________________________________________________
1|Page
PlusBay.Plus
, ______________________________________________________________________________________________
Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
ANS: C
The greater the number of alternatives that can be generated by the decision maker, the
better the final decision will be. The alternatives generated and the final choices are limited
by each person's value system.
5. What does knowledge about good decision making lead one to believe?
a. Good decision makers are usually right-brain, intuitive thinkers
b. Effective decision makers are sensitive to the situation and to others
c. Good decisions are usually made by left-brain, logical thinkers
d. Good decision making requires analytical rather than creative processes
ANS: B
Good decision makers seem to have antennae that make them particularly sensitive to other
people and situations. Left-brain thinkers are typically better at processing language, logic,
numbers, and sequential ordering, whereas right-brain thinkers excel at nonverbal ideation
and holistic synthesizing.
6. What is the best definition of decision making?
a. The planning process of management
b. The evaluation phase of the executive role
c. One step in the problem-solving process
d. Required to justify the need for scarce items
ANS: C
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an important
task that relies heavily on critical thinking and clinical reasoning skills.
WWW.TBSM.WS
7. If decision making is triggered by a problem with what does it end?
a. An alternative problem
b. A chosen course of action
c. An action that guarantees success
d. A restatement of the solution
ANS: B
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult situation.
Problem solving always includes a decision-making step.
8. Why do our values often cause personal conflict in decision making?
a. Some values are not realistic or healthy
b. Not all values are of equal worth
c. Our values remain unchanged over time
d. Our values often collide with one another
ANS: D
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
______________________________________________________________________________________________
2|Page
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Leadership Roles and Management Functions in Nursing:
Theory and Application
Bessie L. Marquis, and Carol J. Huston
9th Edition
PlusBay.Plus
,Table of Contents
Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
Requisites for Successful Leadership and Management 1
Chapter 02: Classical Views of Leadership and Management 8
Chapter 03: Twenty-First-Century Thinking About Leadership and Management 15
Chapter 04: Ethical Issues 23
Chapter 05: Legal and Legislative Issues 31
Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy 38
Chapter 07: Organizational Planning 45
Chapter 08: Planned Change 52
Chapter 09: Time Management 58
Chapter 10: Fiscal Planning 65
Chapter 11: Career Planning and Development in Nursing 72
Chapter 12: Organizational Structure 79
Chapter 13: Organizational, Political, and Personal Power 85
Chapter 14: Organizing Patient Care 92
Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination 98
Chapter 16: Socializing and Educating Staff in a Learning Organization 105
Chapter 17: Staffing Needs and Scheduling Policies 112
Chapter 18: Creating a Motivating Climate 119
Chapter 19: Organizational, Interpersonal, and Group Communication 126
Chapter 20: Delegation 133
Chapter 21: Effective Conflict Resolution and Negotiation 140
Chapter 22: Collective Bargaining, Unionization, and Employment Laws 146
Chapter 23: Quality Control 153
Chapter 24: Performance Appraisal 160
Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
or Psychologically Impaired 167
PlusBay.Plus
, ______________________________________________________________________________________________
Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical
Reasoning: Requisites for Successful Leadership and Management
MULTIPLE CHOICE
1. What statement is true regarding decision making?
a. It is an analysis of a situation
b. It is closely related to evaluation
c. It involves choosing between courses of action
d. It is dependent upon finding the cause of a problem
ANS: C
Decision making is a complex cognitive process often defined as choosing a particular
course of action. Problem solving is part of decision making and is a systematic process that
focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
reflective thinking, is related to evaluation and has a broader scope than decision making
and problem solving.
2. What is a weakness of the traditional problem-solving model?
a. Its need for implementation time
b. Its lack of a step requiring evaluation of results
c. Its failure to gather sufficient data
d. Its failure to evaluate alternatives
ANS: A
The traditional problem-solvingWWW.TBSM.WS
model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations, much
time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
a. Scientific methods provide identical decisions by different individuals for the same
problems
b. Decisions are greatly influenced by each person's value system
c. Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
d. Past experience has little to do with the quality of the decision
ANS: B
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
4. What influences the quality of a decision most often?
a. The decision maker's immediate superior
b. The type of decision that needs to be made
c. Questions asked and alternatives generated
d. The time of day the decision is made
______________________________________________________________________________________________
1|Page
PlusBay.Plus
, ______________________________________________________________________________________________
Test Bank - Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
ANS: C
The greater the number of alternatives that can be generated by the decision maker, the
better the final decision will be. The alternatives generated and the final choices are limited
by each person's value system.
5. What does knowledge about good decision making lead one to believe?
a. Good decision makers are usually right-brain, intuitive thinkers
b. Effective decision makers are sensitive to the situation and to others
c. Good decisions are usually made by left-brain, logical thinkers
d. Good decision making requires analytical rather than creative processes
ANS: B
Good decision makers seem to have antennae that make them particularly sensitive to other
people and situations. Left-brain thinkers are typically better at processing language, logic,
numbers, and sequential ordering, whereas right-brain thinkers excel at nonverbal ideation
and holistic synthesizing.
6. What is the best definition of decision making?
a. The planning process of management
b. The evaluation phase of the executive role
c. One step in the problem-solving process
d. Required to justify the need for scarce items
ANS: C
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an important
task that relies heavily on critical thinking and clinical reasoning skills.
WWW.TBSM.WS
7. If decision making is triggered by a problem with what does it end?
a. An alternative problem
b. A chosen course of action
c. An action that guarantees success
d. A restatement of the solution
ANS: B
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult situation.
Problem solving always includes a decision-making step.
8. Why do our values often cause personal conflict in decision making?
a. Some values are not realistic or healthy
b. Not all values are of equal worth
c. Our values remain unchanged over time
d. Our values often collide with one another
ANS: D
Values, life experience, individual preference, and individual ways of thinking will
influence a person's decision making. No matter how objective the criteria will be, value
judgments will always play a part in a person's decision making, either consciously or
subconsciously.
______________________________________________________________________________________________
2|Page
PlusBay.Plus
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