QUESTIONS WITH VERIFIED
ANSWERS ALREADY GRADED A
What Happens when theres Poor Communication? - CORRECT ANSWER>>>>-
pt misunderstanding directions
- pt not following treatment
- pt no trusting us = not telling us the full story
- workflow breakdowns
therapeutic relationship - CORRECT ANSWER>>>>a constructive, purposeful
relationship focused on the needs of the client
- helping clients manage their health and live effectively
- promote optimal independence in their daily lives
Relationship - CORRECT ANSWER>>>>ongoing connection made with another
person through intepersonal communication
Peplau's Theory - CORRECT ANSWER>>>>develop interaction between nurse
and patient. (ex. nurse facilitates interpersonal relationships)
phases of relationship - CORRECT ANSWER>>>>orientation, working and
termination
Orientation phase - CORRECT ANSWER>>>>when the nurse and the patient
meet and get to know each other
- building rapport
- seeking information through questions, history and assessments
working phase - CORRECT ANSWER>>>>the nurse does interventions and when
the nurse and the patient work together to solve problems and accomplish goals
- physical care provided and health care teaching
- discharge planning done here
termination phase - CORRECT ANSWER>>>>The final, integral phase of the
nurse-patient relationship in which discharge planning and educating takes play
,Human Communication - CORRECT ANSWER>>>>the process of making sense
out of the world and sharing that sense with others by creating meaning through
verbal and nonverbal messages
Communication - CORRECT ANSWER>>>>A process through which you send
messages to and receive messages from others.
interpersonal communication - CORRECT ANSWER>>>>the exchange of
thoughts, feelings, and beliefs between two or more people
- "i-thou" relations
- sharing true dialogue and honest sharing of self with others
impersonal communication - CORRECT ANSWER>>>>Communication that
treats people as objects or that responds only to their roles rather than to who they
are as unique people.
Elements of Interpersonal Communication - CORRECT ANSWER>>>>- a
distinctive form of communication
- transaction involving mutual influence between individuals
- helps manage our relations
other-oriented - CORRECT ANSWER>>>>being focused on the needs and
concerns of others while maintaining one's personal integrity
mass communication - CORRECT ANSWER>>>>the communication of a
concept or message to large audiences
public communication - CORRECT ANSWER>>>>communication directed at an
audience that is larger than a small group
small group communication - CORRECT ANSWER>>>>communication
occurring within small groups of three or more people
source - CORRECT ANSWER>>>>the originator of the ideas and feeling
expressed
- encodes a message
Message - CORRECT ANSWER>>>>written, spoken, and unspoken elements of
communication to which people assign meaning
,channel - CORRECT ANSWER>>>>the means by which a message is
communicated
receiver - CORRECT ANSWER>>>>the person who receives and interprets the
message
- decodes a message
noise - CORRECT ANSWER>>>>anything that interferes with, distorts, or slows
down the transmission of information
- can be literal, like a tv or others speaking
- can be psychological, and our thoughts can distract us
Feedback - CORRECT ANSWER>>>>the response to the message
- could be verbal or non verbal
- without this, communication is rarely effective
context - CORRECT ANSWER>>>>the physical or psychological environment in
which communication occurs
types of context - CORRECT ANSWER>>>>physical, temporal, psychological or
cultural
Transfer Model - CORRECT ANSWER>>>>shows communication as an action,
or a transferring of meaning from source to receiver
- communication takes place when a message is sent and received
- receiver is considered as an endpoint
- its is quite linear
Exchange Model - CORRECT ANSWER>>>>communica as an interaction or
exchange in a two way process
- feedback is incorporated
- human communication occurs when receiving and responding to the source
transaction model - CORRECT ANSWER>>>>human communication is a
simultaneous interaction or transaction between two
- we dont just communicate to exchange messages, we communicate to create
relationships
- both mutually interactive and a person is both a receiver and a messenger
, Interpersonal Communication Principles - CORRECT ANSWER>>>>1.
Interpersonal communication connects us to others
2. Interpersonal communication is irreversible
3. Interpersonal communication is complicated
4. Interpersonal communication is governed by rules
5. Interpersonal communication involves both content and relationship dimensions
symbols - CORRECT ANSWER>>>>word, sounds or visuals that represent a
message
- often misinterpreted
implicit rules - CORRECT ANSWER>>>>learing these rules from experience and
observing others
explicit rules - CORRECT ANSWER>>>>rules that have been clearly articulated
and communicated
metacommunication - CORRECT ANSWER>>>>messages (usually relational)
that refer to other messages; communication about communication
- accurately decoding unspoken or verbalized meta-messages allow you what
people acutually mean
Context and Relationship - CORRECT ANSWER>>>>the context and content of
the message is influenced by the relationship one has with the messenger
INTRApersonal communication - CORRECT ANSWER>>>>communication with
oneself = self talk
- requires being aware of yourself
- consists of positive and negative messages
purpose of self concept - CORRECT ANSWER>>>>- are filters through which
one communicates with other
- are developed through the reflected appraisal of how others see it
Metacognition - CORRECT ANSWER>>>>thinking about your thinking
Relational Orientation - CORRECT ANSWER>>>>a way of thinking that focuses
your attention beyond only the interpersonal aspect and requires you to focus on
the intrapersonal aspect of the other person