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Exam (elaborations)

USPS C360 Training Questions and Answers Graded A+

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USPS C360 Training Questions and Answers Graded A+

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Institution
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Uploaded on
April 15, 2025
Number of pages
3
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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  • usps c360 training questions and answers

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USPS C360 Training Questions and Answers
2025-2026 Graded A+
WhereAisAyourAZoomAbuttonAlocatedAtoAquicklyAgetAbackAtoAit?A-ACORRECTAANSWERS-
BlueAwithAtheAcamcorderAatAtheABottomAofAtheAcomputer.AClickAonAtheAbuttonAandAselectA
theAzoomAcall.
WhatAareAtheAstepsAofAansweringAaAcall?A-ACORRECTAANSWERS-
1.AGreetingA
2.ARepeatAwhatAtheAcustomerAwantsAbackAtoAthem.A
3.AskAforAFULLAaddressAorAaddressAtheyAwantAtoAsendAitAfromA4.AVerifyAitAandAconfirmAtheA
spelling
5.AAskAifAtheyAneedAanyAadditionalAservices
AnyAplaceAthatAPROVIDESAstampsAthatAisANOTAtheAUSPSAisAcalledAan...A-
ACORRECTAANSWERS-ApprovedAProvider

WhatAisAtheAfirstAoptionAyouAneedAtoAclickAbeforeAyouAcanAhelpAaAcustomer?A-
ACORRECTAANSWERS-ACCOUNTS

WhatAisAtheAimportantAbarAonAtheAleftAsideAofAtheAscreenAcalled?A-ACORRECTAANSWERS-
MYATOOLS
WhereAdoAyouAgoAtoAfindAinformationAthatAisn'tAprovidedAinAMyATools?AWhereAisAitAlocated?
AHint:A2AbraceletsA-ACORRECTAANSWERS-ExternalALinkAatAtheAbottomAof AMYATOOLS.

WhatAcanAyouAdoAtoAsearchAforAaAcollectionAboxAafterA5pm?A-ACORRECTAANSWERS-
MyAToolsA
FindALocation
CollectionABoxA
enterAaddress
REFINEAsearchA
clickAbestAoption(s)AforAtheAcustomerA
GiveAthemAtheAinfo

WhereAisAtheAshortcutAwhenAyouAwantAtoAsignAintoAC360ATraining?A-
ACORRECTAANSWERS-It'sAbookmarkedAatAtheAtopAofAtheApage

HowAdoAyouAfindAoutAwhereAaAselfAserviceAkioskAisAnearestAtoAtheAcustomer?A-
ACORRECTAANSWERS-AccountsA

NewAAccountA
LocationA
Retail
MoneyAOrdersA(internationalAandADomestic)A
ViewA
LookAforAtheAcountryAtheyAareAaskingAfor.AIfAit'sAnotAthereAthatAcountryAdoesntAacceptAU.S.A
moneyAorders.
HowAdoAyouAhandleAaADifficultAcall?A-ACORRECTAANSWERS-
WhatAisAtheAnameAofAtheAonlineAtrainingAJobAaid?A-ACORRECTAANSWERS-
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