HRM2602_2025_Semester 01_Assignment 02 Introduction This assessment explores various human resource issues within the workplace through a case-based and theoretical approach. Key areas addressed include diversity, harassment, stress and burnout, competen

HRM2602_2025_Semester 01_Assignment 02 Introduction This assessment explores various human resource issues within the workplace through a case-based and theoretical approach. Key areas addressed include diversity, harassment, stress and burnout, competency-based HR planning, and virtual work arrangements. The analysis is grounded in the HRM2602 prescribed content and includes real-world implications relevant to HR professionals. 1.1 Shanah’s Conduct from Leah’s Perspective From Leah's perspective, Shanah is guilty of sexual harassment and abuse of managerial power. The case study recounts a specific incident where Shanah, the branch manager, approached Leah with an inappropriate request for a hug, insinuating that it would positively influence her upcoming performance appraisal. His comments, particularly "If you play along, sweetheart, it might just be worthwhile for you. Is your performance appraisal not scheduled for next week?" clearly indicate coercion tied to workplace benefits, which falls within the legal definition of quid pro quo harassment (Grogan, 2022). Leah’s rejection of the request was met with retaliatory behaviour from Shanah, including unfair deadlines and an unjust performance rating. Moreover, his derogatory comment, "women, they are nothing but trouble and blondes have no brains anyway," highlights a discriminatory and hostile work environment. These elements affirm Leah's belief that she was penalised for not complying with an inappropriate request, a situation that not only violates ethical standards but also contravenes South African labour laws related to workplace harassment (Employment Equity Act 55 of 1998).